About
Legend International Transport offers quality service that goes above and beyond the standard to make your moving experience as easy and stress free as possible. Have peace of mind knowing that you and your family will have support from minute one. With a solid reputation of excellence, Legend International Transport can help you plan, prepare and finalize your move overseas to ensure that you and your family get there.Read more
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
A few weeks later they contacted me in Austria to schedule a delivery day. Everything was accunted for and nothing was damaged. Needless to say, I was happy.
Two years later, I designed to move back to the US. This time I had even more items. All my stuff is really nice and expensive. I called Legend again, they showed up with a truck a few guys and a lot of parking materials. I was really worried about my bedroom set made of cherry wood. They double wrapped the wood and even added stiff cardboard to the edges and corners to make sure it was protected.
I was flying to Texas but I wasn't sure if I'd settled in Texas or another state.
That wasn't a problem for Legend Int. They have a where house in Houston.
So it took me 8 months to finally figure out where I'd like to live. I was a little concerned about my stuff since I haven't contacted them and a while has past.
When I called, I gave them the address and a few days later they delivered everything. Again nothing broken or lost.
I will have to move one more time and I'm definitely going to have Legend Int. Move me.Read more
And that’s the mistake because when we received our stuff in Dubai, all the boxes came except one which had all the high value bags, some clothes and jewelry. These guys were so smart that they didn’t tag the box and so insurance can do nothing. And nobody is willing to take any responsibility and we lost $$$ worth of stuff. DON’T USE THIS COMPANY- the packers clearly worked together and quietly stole our box.
I've told Izzy several times that these guitars have sentimental value for me, it's very important to not break them, and he just lied all the time saying this is something he did repeatedly. Asked me to leave his team to do the packaging and storing. Guess what, the books and guitars they stored all got damaged and broken, and the one guitar that didn't break was the one I stored.
I reach out to him, and you'd think he'd at least empathize with you. Nothing!! He barely responds. I spent months following up with him to get the insurance paperwork to fill. He wouldn't even show some professionalism or understanding when I told him of that. Barely responds to my email, which was not the case with him when he was asking for the money or making the sale.
I go to the insurance to get my money, and of course the company he asked me to work with for insurance charge high access, so the amount they paid back didn't cover the cost of even one guitar.
I really wish I've read the reviews here before working with this company. But you should be very careful about working with them, and find other more professional companies to work with.Read more