
About
At Lift & Shift, we specialize in seamless international relocation services, helping you move anywhere in the world with ease. Our experienced team manages every aspect of your move, from detailed planning and packing to customs clearance and final delivery at your new destination. We offer comprehensive solutions including secure packing, air and sea freight options, and door-to-door service to ensure your belongings arrive safely. With a global network of trusted partners, we handle the complexities of international moves, so you can focus on settling into your new home abroad.Read more
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
9Sales process upfront was efficient and smooth, until they picked up the items from my place.
First, there was not much update of the shipping process, leaving me unnoticed for months. I had to email them several times to get a response of 'there's not much to update you about while the cargo is on the sea'. Fine. I understand.
Then, when my furniture arrived, two items were damaged and one could not even be fixed/used again. This is when the real nightmare began. I had to go back and forth with Lift and Shift, and Avalon Risk for more than a month to file my claims. The communication process was EXTREMELY chaotic. One would ask me for one document and another party would ask for another, and often repeatedly. When finally they all the documents needed, Avalon just told me 'there was no proof that the damage occurred during transit'.
Excuse me? I've provided the before and after picture of my furniture with great detail. I don't understand what kind of proof were they looking for. Me video-tapping how the furniture was actually damaged while the cargo with in the middle of the Pacific? WOOW. If they don't plan to accept my claims and reimburse anything, just tell me upfront loll. Don't waste my time filling out 5000 forms to file the claims. I'm not that free.
STAY AWAY FROM THEM!!!Read more










