iLines International

7.5
based on 45
Sirelo and Google reviews
i
What customers are saying
pro
Communication (3)
pro
Price (1)
con
Failure to comply (1)
Services
International removals
Excess baggage
Car & Vehicle transport
Piano transport
Art transport
Licenses
License number: 025472F
Checked by us on: September 26, 2022
Unknown

About

Welcome to iLines International, the premier choice in International Shipping & Relocation. Specializing in everything from Household Goods to Commercial Shipping and Relocation, iLines stands out as one of the most dependable and highly acclaimed companies globally. Discover more by exploring our website or reaching out to consult with one of our highly knowledgeable shipping experts. We are eager to assist you in making informed decisions regarding shipping and international relocation, ensuring cost-effectiveness.Read more

Sirelo asks...

What makes your company stand out?

Our expertise and experience in international relocation enable us to ensure your move is as seamless as possible. Our teams are proficient in the import regulations and requirements of over 100 countries, helping you avoid complications and unnecessary expenses with your shipment.

What is your insurance policy? How do you deal with damaged items?

Two types of Marine Insurance Coverage are available: Full (All Risk) Coverage and Total (Catastrophic) Loss and Theft Coverage.

What is the best advice you would give to customers?

Preparing a detailed inventory list of all items being shipped is crucial. This list should include the number of boxes and furniture pieces in your shipment. Certain countries demand more comprehensive details, such as the make, model, and serial numbers of all electronic devices and appliances. An iLines specialist can provide further information and guidance to streamline the process.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

45
7.5
based on 45
Sirelo and Google reviews
How is the review score calculated?
71% of the users recommend this moving company
 on Sirelo
Quiero agradecer y recomendar ampliamente el servicio de iLines International por la gestión de mi mudanza internacional desde Miami hasta España, incluyendo tanto un contenedor con muebles como el envío de mi coche.

Todo el que haya pasado por un proceso de este tipo sabe lo tedioso, largo y complejo que puede llegar a ser: trámites, aduanas, papeleo, gastos adicionales… Sin embargo, en mi caso la experiencia fue mucho más llevadera gracias al apoyo constante de [Nombre eliminado por Sirelo]. Desde el primer momento se mostró cercano, claro y siempre dispuesto a resolver cualquier duda.
Desde el primer momento demostró una rapidez increíble para responder, incluso en horarios complicados, con una paciencia enorme para explicar cada detalle y el tiempo necesario para resolver todas mis dudas. Se notaba su dedicación en cada llamada o mensaje, siempre con total honestidad en los precios
los costes reales y los posibles extras que podían surgir, algo que marca una gran diferencia respecto a otras empresas con las que contacté, donde la información era confusa o poco transparente. La comunicación fue excelente en todo momento: rápida, precisa y con un trato humano que genera confianza en un proceso tan delicado,incluso ya encontrandome en españa lograbamos la forma de comunicarnos.
Quiero dejar claro que no tengo ningun tipo de relacion con esta compañia ni con ningun trabajador, la encontre de casualidad por google y estoy feliz de despues de contactar con numerosas siento que fue la decision mas acertada.
Gracias a [Nombre eliminado por Sirelo] , sentí que mi mudanza estaba en buenas manos y todo salió según lo prometido. Sin duda, recomiendo a iLines International a cualquiera que necesite este tipo de servicio.
Read more
pro
Communication
Moved from Miami (United States) to Madrid (Spain)
 on Sirelo
I would highly recommend is company! Everyone was very professional and went out of their way to explain the process from door to door. [Names removed by Sirelo] were amazing! Will definitely recommend them to all my friends and family!
Moved from Mukilteo, Wa (United States) to San Juan (Costa Rica)
 on Sirelo
I do not recommend this company. I paid for a service, and they did not provide it. I told them when I was traveling, and they set the date for pickup. They then changed the date several times expecting me to be available at a moment's notice. I told them my travel date was set. After a long back and forth, they agree to a partial refund. After months of no response, there is no refund and no service.
Moved from Naples (United States) to Manama (Bahrain)
 on Sirelo
From the very beginning they were very knowledgeable and provided important information I needed to relocate to the UK. Guided me every step of the way and was charged exactly what I was quoted. Everyone there is very nice and didn’t mind all my questions. Everything arrived in perfect condition. Recommend if shipping overseas.
pro
Knowledgeable
pro
Kind
Moved from Los Angeles (United States) to London (United Kingdom)
 on Sirelo
Communication was clear and consistant from the first contact. Unlike other companies, I was given what to anticiapte regardless of how it might influence my decision. I appreciated the transparancy and look forward to contacting them again.
pro
Communication
pro
Transparency
Moved from Miami (United States) to Callao (Peru)
 on Sirelo
Price charged does not match with descriptions (requested service) on contract. Poor customer service. Blame customer on lack of knowledge on destination's Custom cleaning, shipping documentation and pick up charge. Requested for Door to Door, price charged was door to door, but service was Door to Port.
con
Not Honest
con
Not execute contract accordingly
Moved from Princeton (United States) to Hong Kong (Hong Kong)

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Review Sources

Sirelo
8.1
7
Google
6.4
38
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43

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