I used this company to storage my belongings, then transfer to my new home in MA. Unfortunately, my experience with this company (and Wheaton Movers) was a disaster. My belongings were picked at the end of July. Luckily, I took pics of all my boxes and furniture prior to pick up for storage. The team that came in (Josh, Rell and Vance) simply picked everything up without making a proper inventory, just a Bill of Lading. Josh stated that the first month of storage was free but, I was charged for it and my inquiries about it when on deaf ears. They pretty much shoved my belongings in 5 storages units instead of 6 as previously planned, causing several damages to it. Then, Wheaton movers were assigned to bring my belongings to my new place. Upon arrival to the storage unit, Tim (pick up and delivery team) noticed several boxes were damaged, some of my furniture was broken and, no inventory. Tim made his own inventory and in the conditions each item was upon pick up from storage. My furnit
ure arrived to the new place on December 6th and, everything was cramp, along with other’s people furniture in a truck. My Werner 7’ ladder was “missing” from storage in Florida. Many of the boxes looked like they were dropped from a 10th floor, a solid wood bed leg broken (see pics), etc. I was told to submit a claim with Wheaton for the damages. I Just received a response from the claims adjuster…a settlement of $72.00 because they are not responsible for the conditions in which they picked my stuff from storage. Definitely WILL NOT recommend neither 3 Guys Moving or Wheaton for moving services. Over $1,000 in damages and neither company will take responsibility.
Update: This company claims to be affiliated with the BBB but, they are not. My claim is still unsolved. STAY AWAY FROM THIS COMPANY!Read more