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National moving
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What is your insurance policy? How do you deal with damaged items?
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Reviews
N. Johana Martinez
March 26, 2024
on Google
Chatting with Elaine, the rep who assisted me in booking my move, has been a breeze. Her energy makes a stressful process feel lighter. She explained the quote thoroughly.
Will give an update once my move is done. But to kick things off 10/10.
Will give an update once my move is done. But to kick things off 10/10.
Patty Me
March 25, 2024
on Google
Elaine has been very informative regarding the estimate for moving. Thank you for allowing me to feel at ease and agreeing to hiring Tri-State Area Movers.
Update: Bait and switch with the quote. Give you one price and charge another. Just needed strength to move from downstairs to upstairs. Three men for 3.5 hours. Charged double the original quote because the put a mattress on the bed. $500 for change order and $280 for assembly. And want cash on top. Or Zelle or CashApp. Run. Fast. Do not use.
Update: Bait and switch with the quote. Give you one price and charge another. Just needed strength to move from downstairs to upstairs. Three men for 3.5 hours. Charged double the original quote because the put a mattress on the bed. $500 for change order and $280 for assembly. And want cash on top. Or Zelle or CashApp. Run. Fast. Do not use.
T C
January 26, 2024
on Google
Kyle and his crew were outstanding!!! They were extremely hardworking careful and prompt... I highly recommend Tri State the whole process was a breeze. Thank you so much
Tom Calderaro
January 11, 2024
on Google
This company was not truthful about the low cost ($1150.00)telling us theres no hidden fees. They excluded additinal fees which amounted to twice the price they gave us ($2472.25) they gave me a pick up date with a 12-4pm pick up time. They didnt show up. They called me at night to tell me theyll be arriving the following day at 12pm but I received a called at 8am saying they were outside and I was out of town and had to rush back for the pick up. They loaded the truck and THEN hit me with the actually price they were charging me. They also fixed the total sq footage to a false amount claiming the boxes I used weren’t 'medium sized' but when they gave us the quote on the phone they were fully aware we were including medium sized home depot boxes. The excuse( after the truck was laoded) was that medium sized homedepot boxes are larger than what they consider medium in their computer . It wasnt until the boxes were on the truck that they said medium boxes are closer to large in their system. They then asked me what date I needed them delivered, however they missed the delivery date by over a week claiming they had 14 days from pick up to deliver. Most of the boxes arrived damaged some were completely destroyed. 2 boxes they had repacked and my boxes were gone all together. One box didnt arrive and one box wasnt mine at all. We took photos of the boxes they delivered and measured to about half the cubic ft they charged me. They’ll say anything to you on the phone and hide behind fine print of contracts which doesn’t protect THE CUSTOMER. They said the price quoted was the price they would charge, it even says on their website that traveling expenses are included. But they charged me for gas, even added more for the inflated price they charged me. The man in the picture who was one of the delivery guys, did a good job for the condition the boxes were in. They were not responsible for the condition of the boxes or the amount charged. Someone moved my things from the truck that picked up my things to another truck. Just look at the pictures.Read more
Bruce Wilcox
December 6, 2023
on Google
Crew were amazing. They showed up on time. Great work ethic. Super flexible when furniture didn't fit in the new house. They were very communicative and professional and I must say I was not at my best as moving is stressful but they never stopped. Everything was covered and protected and taken apart and padded etc. I would only call them if we have any future moves. Thank you so much. You made our life so much easier.
