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Reviews
S Woods
December 16, 2023
on Google
Unfortunately, they started at great and it turned into a narcissistic crazy experience.
Long story short, they came out, were respectful and good movers. On Thanksgiving day, while sleeping in my bed, the bed broke to a 45 degree angle. This was due to the improper assembly of the bed. I have had this bed over 20 years with no assemble/disassemble issues.
Although I had to call over 7 times and Edgar rescheduled 5 times - 2 times because he had jobs that went longer than expected. Once, he did a no call no show. I remained patient and he had integrity in getting my custom hand-carved wood pieces fixed. Then his attitude destroyed it all at the point of re-delivery of the fixed items.
He let me know the pieces were ready from the furniture repair store and he wanted to bring them to me. I told him I had a lot to do on the Friday he wanted to come. He kept calling and kept texting asking if he would come. I told him Sunday would be a better day, but he kept saying today. I told him I would call to let him know if I could do anything, but that anything I could do would be around 8pm.
Finally, I had a pause in my schedule at 7:26 to let him know Sunday would be better. He text me that he was already here. It is a 1.5 hour drive to get to me. I did not confirm anything. He just forced himself to come and then was constantly ringing my bell and calling my phone. I told him I was busy today. This is narcissistic, self-centered, unreasonable behavior. Once I called him back I let him know I told him I would be busy, he said 'me too.' I proceeded to remind him that he stood me up 5 times and I understood. I told him in advance I had things to do. He just absolutely overrode everything to do what he wanted to do after his staff broke my bed, the person in the office that I talked to the day after Thanksgiving never sent him the text of the pictures, I made time for him to come out and see the damage for himself after 5 cancellations and - this! This is rude, selfish, immature, narcissistic, and not the proper way to handle or treat any human being. Then he had the nerve to hang up on me when I confronted him about it.
I hope your parents will call to discuss this with me. You need some maturing.Read more
Long story short, they came out, were respectful and good movers. On Thanksgiving day, while sleeping in my bed, the bed broke to a 45 degree angle. This was due to the improper assembly of the bed. I have had this bed over 20 years with no assemble/disassemble issues.
Although I had to call over 7 times and Edgar rescheduled 5 times - 2 times because he had jobs that went longer than expected. Once, he did a no call no show. I remained patient and he had integrity in getting my custom hand-carved wood pieces fixed. Then his attitude destroyed it all at the point of re-delivery of the fixed items.
He let me know the pieces were ready from the furniture repair store and he wanted to bring them to me. I told him I had a lot to do on the Friday he wanted to come. He kept calling and kept texting asking if he would come. I told him Sunday would be a better day, but he kept saying today. I told him I would call to let him know if I could do anything, but that anything I could do would be around 8pm.
Finally, I had a pause in my schedule at 7:26 to let him know Sunday would be better. He text me that he was already here. It is a 1.5 hour drive to get to me. I did not confirm anything. He just forced himself to come and then was constantly ringing my bell and calling my phone. I told him I was busy today. This is narcissistic, self-centered, unreasonable behavior. Once I called him back I let him know I told him I would be busy, he said 'me too.' I proceeded to remind him that he stood me up 5 times and I understood. I told him in advance I had things to do. He just absolutely overrode everything to do what he wanted to do after his staff broke my bed, the person in the office that I talked to the day after Thanksgiving never sent him the text of the pictures, I made time for him to come out and see the damage for himself after 5 cancellations and - this! This is rude, selfish, immature, narcissistic, and not the proper way to handle or treat any human being. Then he had the nerve to hang up on me when I confronted him about it.
I hope your parents will call to discuss this with me. You need some maturing.Read more
Debra H
October 18, 2023
on Google
Lout of all movers I’ve used they are the most quick and efficient ! Very polite and took good care of my things and walls! Very satisfied I highly recommend and will definitely be using them again!
Evelyn Gomez
October 2, 2023
on Google
Edgar and his crew pack and wrap our possessions very carefully took care of my stuff like if was there’s and they work hard all day I would really recommended anytime!!
Onjheney Warren
September 28, 2023
on Google
This moving company is great! They showed up on time, quickly loaded my furniture and boxes, and were professional and friendly the entire time. They quickly unloaded everything at my new apartment, and took care in making sure nothing got broken or damaged. I would highly recommend them if you ever need to move, and also want to add that they were priced super reasonably. I will be using them again for my next move!
Delenn Cooper
July 18, 2023
on Google
I cannot recommend these mover’s enough!!! They were very accommodating and professional throughout our entire experience. These movers went above and beyond to get us moved out and moved into our new space. We didn’t have covers for some of our boxes and these movers provided us with plastic wrap to make sure nothing would fall out. For items we had that weren’t packed in boxes they used boxes that they hooked up with a dolley to move these items faster. There were some items we had taped shut ourselves and they removed the tape and used plastic wrap to avoid damage to our items. Everything that was moved was moved with care and caution. The movers expertly plastic wrapped all fragile items to prevent damage to our furniture and our walls and floor. They also covered our front door with a protective blanket to prevent any scratches or dents as we moved in bigger items. They even were able to expertly remove one of the doors off the hinges to allow one of the bigger items in. They were able to get this done quickly and the door was returned to its original condition before they left. They were able to quickly disassemble and assemble furniture as needed. They also stayed hours longer than anticipated to complete the move with no complaints. At the end of the move there was no damage to any of our furniture or the walls or flooring of the space we left or our new space. These movers were a Godsend for our move!Read more
