Read how Marlin’s moving experience went. What seemed an incredibly stressful process, was made easy with the help of a responsive and supportive moving company.
I moved to go back home to America. Lived in Berlin 17yrs.
The experience was so stressful in my mind. But the moving company made things so much easier for me. I was very satisfied. The company emailed me every day until the move. They called me on Friday, I moved on Monday. They pack boxes. But I packed myself. They called me on weekends to clarify things and make sure all was in order.
He was very nice and made it very easy for me. Before he called me, I was stressing about everything. It would have been very pricey to use postal services. But I was willing.
They called me!! If he had not called me, I was going to use UPS or DHL. He clarified things to me. And I was settled.
I sent a quote and it was pretty pricey for me. My first quote was for too many boxes. I ended up not having so many. But I never reached back to any company. Because he called me, clarified it all, and told me the quote would be cheaper because I had lesser boxes. I agreed and the rest was underway.
I did do research on other companies. But they kept sending me the standard responses and nothing personal or clear to understand.
Everything was great. They stayed in contact. The mover was so nice and clear. He moved it all and did the paperwork with me. The company called to make sure everything went as planned. It was easy to settle everything. Bravo
They emailed me that morning to clarify things. Then called in the afternoon to say when they would come. The driver called me when he was on his way. He came in and the counted boxes. We chatted for a while. Very nice guy. He then moves all the boxes into the truck. He filled out all the paperwork. I signed it and my stuff was gone!
Make the appointment early. They took care of everything needed. When asking for your quote, give clear info. The company I worked with allowed me to change, a few times. They were very patient with my busy mind. Other companies were very broad with the info.