At ShippingMyGoods.Com, their mission is to go above and beyond for every customer in order to provide you with the best shipping solution that caters to your specific shipping needs.
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My experience with this company is among the very worst I have ever had. It took almost nine months to deliver my goods from Los Angeles to my home in Ireland, something that should have taken less than 2 months. They were quiet friendly at the beginning though I had to ask repeatedly before getting the price in writing. The worst feature of this company is that they will almost never answer the phone, emails or WhatsApp and they seem never to be able to provide any useful update. I was eventually told that WhatsApp was the best way to contact but nothing changed. In the entire 9 months my calls or emails were only answered a handful of times and the reply was either “I must send an email to the shipping company”, “I haven’t received a reply from the shipping company” or “I will call you back shortly”. I almost never got a call back.
This company never once could tell me where my shipment was or when it might get delivered. At one point I got something like a tracking number but even that gave no real indication of where my goods were or when they would arrive.
Here are some other things worth mentioning.
This company was just an agent for Schumacher Logistics. I made contact with Schumacher twice but they would not answer any questions referring me back to shippingmygoods, who couldn’t or wouldn’t ever provide an update. Always deal directly with the shipper, not some 3rd party wannabe agent.
I had arranged a pickup of my goods on the day before I flew out from California for Ireland. The goods were not picked up as arranged so I had to beg a friend to not go to work the next day and left copies of the documentation with him in order to be there for the pickup.
This company solicited the paperwork for customs from me which I immediately provided. At one point they took it on themselves to make changes to the list but ended up deleting some line items which I had to correct. In any case, when the goods did finally arrive in Dublin I had to provide all those documents again myself.
After the goods were finally cleared the delivery company delivered someone else’s goods. On the second try my own goods arrived, 9 months after pickup.
When the final bill came they were overcharging me by $100 as they misrepresented the deposit that I had already paid.
If you like frustration and suffering and delay then by all means hire this company. But if you prefer good service and on time delivery do not consider using this company.Read more
At first [Name removed by Sirelo] was very active and easy to reach. Since I've paid the $300 fee and shipped my stuff he's fallen of the face of the earth and there's no way to get hold of them.
I've lost all my stuff and don't know how/who/what/where to claim the damages...
Terrible, terrible company
Do Not apply to this company for your moving, they are not professional at all.
I lost time and money and instructed a new company to handle the cargo.