American Baggage & Box Transport

7.0 (10‎ Sirelo reviews)
i
9.6 (35 other reviews)
What customers are saying
pro
Communication (4)
pro
Friendly (3)
pro
Fast move (2)
con
Communication (2)
Services
International removals
Excess baggage
Licenses

About

Discount shipping operates in the USA and Canada and is able to ship your boxes and personal belongings everywhere in the world.
International Shipping Services to Worldwide Destinations. No Vehicles.
They send your shipment by Air Freight or by Sea Freight. Which is best for you? The advantage of Air Service is the transit time is generally 5 to 8 days, airport to airport, or door to door, including custom clearance and delivery. If you have a smaller shipment, Air Service would be simpler and cheaper. Or, you perhaps need your shipment delivered as quickly as possible. The advantage of Sea Shipping is that it is charged only by the size of your packaged items, not by the weight. Sea Shipping does take longer to reach your destination, but if you have a lot of weight to send, this would be the most economical way to move your shipment. We also offer services to clear your Sea Shipment through customs.Read more

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Reviews10

70% of the users recommend this moving company
10 of 10 reviews shown
Tanto las personas de customer service como los managers dieron seguimiento a mi solicitud hasta que finalmente se concretó. Fueron muy eficientes en orientarme la mejor opción para mi mudanza
Moved from Bethesda (United States) to Madrid (Spain)
The communication from [Name removed by Sirelo] was absolutely pathetic. I confirmed a shipping date for a Monday, as of Friday before he had still not arranged it. He wasn't clear that I had to arrange my own pallet and have that already palletized on pickup. Then changed to say I had to deliver the goods 3+ hours away to have it palletized. He was rude and condescending all through my engagement. I went with a different shipper at the last minute because he was so unprofessional.
con
Communication
Moved from South Lake Tahoe (United States) to London (United Kingdom)
We shipped our personal items through discountshipping.us. There has been poor communication regarding our shipment, only providing updates upon request. There are repeated delays and usually zero explanation is provided. Prior to payment the company provided a shipping estimate of 6 weeks, but the shipment finally arrived at 21 weeks after drop-off. I asked for a partial refund but was told it was out of their control. Looking through reviews online I found others who had the same experience, so I doubt that this is repeatedly out of their control. The shipping took approximately 19 weeks. The final two weeks were due to customs, it would have been nice if they would have provided me ANY information about customs prior to shipment to smooth the transition. Approximately half of our shipment is children's clothing which no longer fits them and/or is the wrong season. We have had to buy much new clothing, obviously at our expense. Would not recommend unless you're okay with your stuff arriving 6 months late.Read more
Moved from Seattle (United States) to Vienna (Austria)
The whole process was easy, the response was quick. They made sure all my needs were covered. DHL also provides good updates.
pro
quick response
pro
quick, easy and cheap
Moved from Sunnyvale (United States) to Brampton (Canada)
[names removed by Sirelo] were communicative and helpful, and my move went without a hitch. I needed to set up my shipment in a hurry. [name removed by Sirelo] was great in answering my many questions, and got back to me quickly and in detail. An international move is a minefield of details and paperwork for a first time international mover. I put my trust in American Baggage and Box, and my delivery went according to plan. Thank you!
pro
Very good communication by phone and email in general
pro
Needed a speedy quote and shipment - they delivered
con
Had a problem with email contact after I had moved
Moved from Charlottesville (United States) to Somerton (United Kingdom)
Die Lieferung erfolgte unerwartet schnell und nichts war beschädigt.
pro
schnell
pro
freundlich
Moved from Berlin (Germany) to Los Angeles (United States)
Reaktionszeit auf E-Mail ist sehr lang. Preis recht hoch. Kartons sind bis heute nicht da trotz teuerem Luft Transport. Selbst kooperierende Firma in Deutschland hat Probleme den Ansprechpartner zu erreichen.
pro
Tür zu Tür Service (hoffentlich)
con
Hoher Preis
con
Langsame Kommunikation via Mail
Moved from Düsseldorf (Germany) to New York (United States)
pro
Sales is proactive and friendly
pro
Transportation staff was friendly and helpful
con
No automatic confirmation on moving day
con
Would like tracking number to follow shipment
Moved from Fountain Valley (United States) to Zurich (Switzerland)
Very helpful, quick to respond, fuss free moving.
Moved from Singapore (Singapore) to Wichita (United States)
Price was great.
pro
Responsive
con
They did the packing list for me and customs said there was not enough detail and charged me to redo it
Moved from Sunnyvale (United States) to Kuala Lumpur (Malaysia)

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Other reviews

Google
9.6
35