Viking International Moving

7.2 (21‎)
i
What customers are saying
pro
Professional (7)
pro
Friendly (3)
pro
Fast move (2)
con
Communication (2)
Services
International removals
Excess baggage
Car & Vehicle transport
Art transport
Licenses
License number: 025047N
Checked by us on: August 1, 2022
License number: 2530978
Checked by us on: August 1, 2022

About

They provide worldwide, door-to-door moving of household goods for individuals, corporate transferees, and government employees. Their international movers will help you with everything from packing to logistics to air and ocean freight rates and everything in between.

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Reviews

76% of the users recommend this moving company
 on Sirelo
Thanks to our Sirelo search, we went with Viking International for a move from the US to France, and were very happy with their services! their communication and customer service were great, the movers who picked up and delivered our things at either end of the move were super professional...everything arrived sooner than we expected, and intact! They weren't the cheapest of the options we found on Sirelo...but we started to negotiate with one of the cheaper ones, who then started insisting on this or that additional charge, and it started to feel pretty shady. We felt like Viking were always very upfront and clear about about their services, which we really appreciated!
pro
Communication
Moved from Boston (United States) to Marciac (France)
 on Sirelo
The moving crew was great. However, everything to do with the office was a complete disaster:

1) The quote: I explained to them multiple times that my employer would only reimburse up to the amount quoted so I asked them to be generous with the quote. After they gave me their quote, I thought it was a bit low and asked to add a $3k buffer (for an expedited international move). After the move, it turned out that the quote WITH the $3k buffer I asked to add, was still $5k below the actual cost and I had to pay $5k out of pocket under my employer's rules.

2) The time: They told me an expedited international move would take 3-4 weeks for my destination. It took 7 weeks. I don't fault them for how long it took but for the massively wrong estimate (same as with the quote).

3) The insurance: Several items arrived broken, two items did not arrive at all (which is significantly more damage than during my last three international moves). When I submitted the insurance claim, they slow walked the process and only agreed to cover about half the damage. During six weeks of negotiations and discussions, they refused to share my insurance policy with me - I have now been reimbursed for part of the damage and still have not seen my insurance policy.

Bottom line: I strongly advise against using Viking.
Read more
con
Price
Moved from New York (United States) to Saarbruecken (Germany)
 on Sirelo
Thanks to the guys [Names removed by Sirelo] we just had an amazing professional stress-free move from our New York home to our new home in Byron Bay NSW all 385 items and we are absolutely struck by the handling and packing performed by the crew. This was not
and easy move out of our 57th St. westside apartment loading container on a rainy day from the 18th flr. flat we lived in. Our shipment arrived after 3 months and delivered by Vikings agent who handled everything from quarantine inspection, release, unpacking setting up apartment furniture. Viking clearly knew what they were doing. So yes 110% recommend you use this company for your move
pro
Professional
Moved from New York (United States) to Byron Bay (Australia)
 on Sirelo
HAPPY WE USED VIKING !! ON MOVE NYC TO BERLIN
We had an amazing experience with Viking International the moving team was patient, efficient
with my disorganization. Office staff was on point especially Joe and the moving crew
packed our home in one day. Our shipment arrived 11 weeks later with no damages.
We paid extra to move with Viking but it was worth it . If moving overseas I strong recommend
Viking International
pro
Professional
Moved from New York (United States) to Berlin (Germany)
 on Sirelo
From the week before our move until today, a little over a year later Viking International has been nothing but a problem and a regret.
My husband and I initially went with them because of the affordable quote and ease at which we seemed to navigate the process with them, and then it all fell apart.
We had told them that our building in NYC had to have insurance for the movers and for a very specific time to be selected for the elevators to be used because of the size of the apartment building we were in and two days before their scheduled arrival they called to change both the day and the time also adding that they wouldn’t know the exact time they’d be at our apt. After a few incredibly snarky phone calls they recommitted to the date originally planned and rightly a specific time.
Before hand they said it was best they pack all our belongings as it was an international shipment, they were professional packers and as they were packing would make a detailed list of what was in each box.
Let me tell you the list was non existent leading to huge problems with customs months later and in retrospect I can say it is a scam to get you to pay more. Their idea of packing was putting one metal chair in a giant box with a bunch of paper hence our original square foot estimate went up 2xs more, plus we had to pay for all the extra packing materials. At the same time we were required to get an insurance policy that would cover all our belongings as per usual I assume. We mentioned we had a few pieces of expensive art and a statue which we mentioned in phone calls, in emails and our detailed itemized list of belongings and they told us it would all be covered and packed professionally.
Only for all of it to finally arrive months later in Europe and a sculpture was pulled out of a box, broken. The packers on this side noted the break took photos and reported it on their end. But, Viking refused to acknowledge the incident. As we continued looking into getting it fixed and filing a claim it turns out they sold us an insurance claim that not only doesn’t cover all our art and the sculpture it also didn’t cover our 60inchTV, glass dining table or any of our glassware. What!?????? So we paid for a policy that didn’t cover anything we discussed with them and now they not only won’t acknowledge their faulty packing or our broken sculpture but their complicity in selling us a bogus policy.
Our quote went from 5k to 11k by the time we got our things on the other end, no joke and every step along the way there were problems and tense conversations with the rude owner and his employees.
They had guaranteed they knew exactly what was required from us to ship our things to Portugal and would take care of it but neglected the fact that even after I asked about it twice we needed specific documentation for customs with detailed descriptions of all items in every box which as you now know wasn’t done. They also failed to mention that there would be more fees once it arrived on the other side of the Atlantic.
It’s a year later and we are still fighting with them to get our claim acknowledged.
The company, the price, the snarky rude employees, bogus insurance policy, lack of professionalism and lies leads me to tell you emphatically, DO NOT EVER USE VIKING INTERNATIONAL MOVERS. Do your research.
Thank you.
Read more
Moved from Nyc (United States) to Bensafrim (Portugal)
 on Sirelo
On my recent move to London my family and I chose Viking due to their great customer service and reasonable pricing. After contacting many international moving companies in NYC, Viking was the fastest when it came to our website inquiry.[name removed by Sirelo] was very nice on the phone and explained the move process and what was needed. He gave us a reasonable estimate and delivery of our belongings. We scheduled out move on the spot. On moving day, the movers were very professional and packed everything nicely. NO issues what so ever. After arriving in London, our items were delivered as promised by Viking on time. The moving company in London that Viking set us up with were amazing as well. Highly recommend Viking for anyones international move.
Moved from Brooklyn (United States) to London (United Kingdom)

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Review Sources

Sirelo
7.2
21
Google
9.2
38
Loc8NearMe
8.2
46

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