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Reviews
5
Sirelo and Google reviews
80% of the users recommend this moving company
T.O.
July 22, 2026
on Sirelo
This was my first time using a moving company, and unfortunately, I had a very disappointing experience with Best US Movers Inc.
I ended up paying almost double the original estimate, and my move from Maryland to New York took 11 days to be delivered. Because of the delay, I had to stay in a hotel in New York for several days, which was an unexpected expense and left me running out of money.
Communication was extremely poor throughout the process. I called the office multiple times, but [Names removed by Sirelo] often did not answer my calls or provide any meaningful updates. It felt like no one cared about resolving the situation.
On the day of delivery, I had already asked [Name removed by Sirelo] to leave a note for the dispatcher that my apartment building would not allow deliveries after 4:30 p.m. Despite this, the movers arrived very late. They were also unable to assemble any of my furniture. Instead, they rushed to unload my belongings, dumped everything in the apartment, and left without properly completing the job.
I called the office to speak with a manager, but since July 13, no one has contacted me or followed up regarding my concerns.
[Name removed by Sirelo] was the representative who initially provided my estimate. He never informed me that delivery could take this long. When I was making enquiries about the delivery he stopped responding to my calls and messages.
Overall, this was a very frustrating and stressful experience. I would not recommend Best US Movers Inc. based on the lack of communication, unexpected costs, delayed delivery, and poor customer service.Read more
I ended up paying almost double the original estimate, and my move from Maryland to New York took 11 days to be delivered. Because of the delay, I had to stay in a hotel in New York for several days, which was an unexpected expense and left me running out of money.
Communication was extremely poor throughout the process. I called the office multiple times, but [Names removed by Sirelo] often did not answer my calls or provide any meaningful updates. It felt like no one cared about resolving the situation.
On the day of delivery, I had already asked [Name removed by Sirelo] to leave a note for the dispatcher that my apartment building would not allow deliveries after 4:30 p.m. Despite this, the movers arrived very late. They were also unable to assemble any of my furniture. Instead, they rushed to unload my belongings, dumped everything in the apartment, and left without properly completing the job.
I called the office to speak with a manager, but since July 13, no one has contacted me or followed up regarding my concerns.
[Name removed by Sirelo] was the representative who initially provided my estimate. He never informed me that delivery could take this long. When I was making enquiries about the delivery he stopped responding to my calls and messages.
Overall, this was a very frustrating and stressful experience. I would not recommend Best US Movers Inc. based on the lack of communication, unexpected costs, delayed delivery, and poor customer service.Read more
Communication
Moved from Odenton (United States) to Bronx (United States)
David Mitchell
January 27, 2025
on Sirelo
I just completed my move from Seattle to Austin with Best US Moving Inc, and I can’t say enough good things! [Name removed by Sirelo] and his crew were on time, super friendly, and worked their tails off all day. They took great care of my furniture and even helped me load some last-minute boxes. Everything arrived in Austin without a scratch. I highly recommend them for anyone planning a long-distance move!
Careful with furniture
Price
Moved from Norwood (United States) to Austin (United States)
Kyle Rademacher
July 23, 2024
on Sirelo
I recently used Best US Moving for a move from Wisconsin to Florida, and I'm thrilled with their service! From start to finish, they were professional, efficient, and reliable. The team handled my belongings with care, kept me informed throughout the process, and made the whole experience stress-free. I highly recommend Best US Moving for a smooth and hassle-free move!
Careful with furniture
Moved from Holmen (United States) to Saint Johns (United States)
Ivan Moisiak
November 22, 2023
on Sirelo
I recently used Best US Moving Company for a long-distance move, and I couldn't be more pleased with the experience. From the initial quote to the final delivery, everything was handled with the utmost professionalism. The movers were punctual, courteous, and incredibly efficient. They took great care in packing and transporting our belongings, and everything arrived in perfect condition.
Packing of furniture
Moved from Oxford (United States) to Philadelphia (United States)
Nazariy Lenkivskyi
November 15, 2023
on Sirelo
Best US Moving: Exceptional service! Flawless move from Glen Gardner, NJ to Los Angeles, CA. Highly recommended! ⭐⭐⭐⭐⭐ The team was professional, efficient, and went above and beyond to ensure a stress-free experience. Communication was outstanding, and my belongings arrived in perfect condition. Worth every penny!
Professional
Moved from Glen Gardner (United States) to Los Angeles (United States)
