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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
My specific request was to box a whole room, with categories for easier sifting for me to donate, trash, or keep more meaningful items. I requested categories of items, NOT seal the tops of boxes, and if something was really confusing, to put it in a miscellaneous box. A packer started to wrap some items with paper, but that wasn't necessary and would have taken a lot more time to get what I needed complete. I had to prepare the room, and move a couple of things myself due to the overwhelm they had with categorizing.
My suggestions to future customers for the same or relevant service: have a list for what you want done so they don't add extra time for unnecessary things. Arrange the room for the most productive to move around, have them bring the initial 15 boxes included in the quote, and take out what you feel is really important and personal so that you feel safe and more at ease during the packing process. Also, for your peace of mind, do not leave the room/house before they leave, that way you're on top of the whole operation. Move items that are staying out of the way where they're placing boxes so they don't damage anything. If something needs to stay in the room, secure it so that it doesn't get knocked over and slow down or ruin the service for you. Be as prepared as possible for the worst, even if they have very good reviews.
Thank you for the service.Read more









