SDC International Shipping

From the beginning to end, all the way through my new residential communication level was great and no surprises, They deliver what they promised.

They accommodated all my needs and packed everything up. Great packing and got free storage and insurance. But the delivery date is ridiculously delayed.

Het bedrijf heeft me goed geholpen met het maken van een offerte die aansloot bij wat we nodig hadden. De verhuizers die onze inboedel hebben ingepakt hebben dat zeer professioneel gedaan en alles is op professionele wijze in de container vervoerd, waardoor alles heel is aangekomen. Het enige wat minder was, was de communicatie met het bedrijf nadat de container opgehaald was. De verhuizing heeft uiteindelijk meerdere weken vertraging opgelopen waarvoor we ook nog eens bijna 2,000 dollar extra moesten betalen voor o.a. opslagkosten in de haven. Het is ons na navraag niet duidelijk geworden waardoor deze vertraging is opgelopen, we hebben alleen hele vage, algemene antwoorden op onze vragen gehad dus dat was erg frustrerend. De afhandeling in Nederland (inclusief de klaring door de douane) was allemaal goed geregeld.

The planning and level of communications have been excellent. Even with some shipping changes beyond their control they kept us fully briefed.

Moving overseas is never easy, but SDC happens to be the one to ship my belongings from A to Z within 2 months. all arrived in great condition and everything in between was awesome.
Thanks, SDC team

El personal que recogio la mudanza en Carson ca. Su equipo fuero muy profecionales pero las personas que entregaron la mudanza en Mexico no son personal preparado para manejar muebles ya que al recibir la mudanza Los muebles de madera llegaron todos raspadps la estfa , lavadora y refrigerador llegaron con partes dobladas y sin pintura la mayoria de las cajas llegaron aplastadas. El camion no era el apropiado. Algo muy importante cuando tu contratas una compañia debe de venir incluida algun tipo de aseguranza que te garantice que si hay algun problema con tu mudanza ellos cubren la perdida. Esta compañia solo tiene aseguranza si hay perdida total y tienes que comprar aparte la aseguranza y si no la compras tienes que firmarles un documento que aunque hayas pagado sus honorarios le garantice que no puedes hacerle ninguna demanda a la compañia. Quedandote sin tus pertenencias y sin dinero.

worst possible service from them. Especially [names removed by Sirelo]. Lying to the customer and making me spend way more money than originally planned

Fue la unica que se contacto y ademas fue persistente. Hasta ahora va bien y aun no se ha terminado. Lo veremos al final

Good service, friendly snd experience staff. Affordable rates.

After paying for the service communication became almost none existent. I was charged extra fees without my approval and when I asked about it I was ignored. Constant emails were sent asking for the status of my payment and I would ask why these were being charged to me, they would ignore my questions. My container is now in storage and is costing me over $2000 in fees which the company’s representative failed to inform me about. I was told my container was on hold and accumulating fees 12 days after the fact. Repeated emails by the local company they are working with asking for an update were ignored. Same rep failed to send me a copy of the packing list and photos of items even after several emails asking for it. One of my items was left behind because they made an error in approximating the number of items that would fit. This would’ve been ok as it was an honest mistake, but they have yet to get back to me about how I’m to get my item shipped. Again after several emails asking about it and even offered a solution myself. In a nutshell this company is extremely inefficient and ignored my questions about charging me extra fees and then held my shipment ransom without informing me until it incurred exhorbitant fees. I have yet to get my items delivered and I only hope that they are all in one piece.

Best one time price plus excellent customer service.