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Reviews
81
Sirelo and Google reviews
0% of the users recommend this moving company
N.F.
August 27, 2025
on Sirelo
Move Details: Washington State to Illinois, Long-distance relocation
Summary: Fraudulent Business Practices and Bait-and-Switch Scam
I am writing this review to warn others about the deceptive and potentially fraudulent practices of Transport America Moving Services. What started as a professional moving service inquiry turned into a nightmare involving multiple companies, contract manipulation, and what appears to be an elaborate scam.
The Deception Begins
Our salesperson, [Name removed by Sirelo] explicitly represented Transport America as a moving company that employed their own drivers. This was a primary factor in our decision to hire them. We paid a deposit and scheduled our pickup date based on this representation.
The Bait-and-Switch
After our belongings were loaded (by movers wearing Transport America shirts and presenting Transport America contracts), we discovered that Transport America does not actually employ these workers. Instead, our deposit payment was processed by 'Loadrans LLC' - a company we had never heard of or agreed to work with.
Escalating Problems
Payment manipulation: Loadrans refunded our credit card payment and demanded cash wire transfers, despite our contract clearly stating that deposits and mid-shipment payments could be made by credit card
Lack of disclosure: [Name removed by Sirelo] from Transport America's dispatch failed to disclose the company change until problems arose, then took Loadrans' side against us
Contract switching: While holding our belongings hostage, Loadrans sent us a completely new contract with their company name
Abandonment: Transport America eventually claimed they had 'no formal relationship' with Loadrans and abandoned responsibility for our move entirely
Held Hostage
Loadrans refused to ship or deliver our belongings unless all fees were paid via wire transfer in cash. When we requested proof of their contract with Transport America, they refused to provide it. We were forced to wire money to get our belongings released.
Delivery Issues
Delayed delivery: Our items arrived 25 days later
Split shipments: Belongings came in two separate deliveries
Lost items: Many of our possessions were missing
Wrong items delivered: We received other people's belongings and had to locate the rightful owners to exchange items
Red Flags for Future Customers
Transport America appears to operate as an unlicensed broker, not an actual moving company
They misrepresent their services and employment of drivers
They abandon customers once third-party movers take possession of belongings
Payment processing switches to unknown companies without consent
Contracts are changed mid-process while belongings are held hostage
Recommendation
DO NOT USE TRANSPORT AMERICA MOVING SERVICES. This company engages in deceptive business practices that appear designed to trap customers into paying additional fees through potentially fraudulent means. The stress, financial loss, and damaged/missing items make this one of the worst business experiences we have ever encountered.
Save yourself the nightmare and choose a legitimate, licensed moving company with verifiable employees and transparent business practices.
Would I recommend this company? Absolutely not.
Would I use them again? Never.Read more
Summary: Fraudulent Business Practices and Bait-and-Switch Scam
I am writing this review to warn others about the deceptive and potentially fraudulent practices of Transport America Moving Services. What started as a professional moving service inquiry turned into a nightmare involving multiple companies, contract manipulation, and what appears to be an elaborate scam.
The Deception Begins
Our salesperson, [Name removed by Sirelo] explicitly represented Transport America as a moving company that employed their own drivers. This was a primary factor in our decision to hire them. We paid a deposit and scheduled our pickup date based on this representation.
The Bait-and-Switch
After our belongings were loaded (by movers wearing Transport America shirts and presenting Transport America contracts), we discovered that Transport America does not actually employ these workers. Instead, our deposit payment was processed by 'Loadrans LLC' - a company we had never heard of or agreed to work with.
Escalating Problems
Payment manipulation: Loadrans refunded our credit card payment and demanded cash wire transfers, despite our contract clearly stating that deposits and mid-shipment payments could be made by credit card
Lack of disclosure: [Name removed by Sirelo] from Transport America's dispatch failed to disclose the company change until problems arose, then took Loadrans' side against us
Contract switching: While holding our belongings hostage, Loadrans sent us a completely new contract with their company name
Abandonment: Transport America eventually claimed they had 'no formal relationship' with Loadrans and abandoned responsibility for our move entirely
Held Hostage
Loadrans refused to ship or deliver our belongings unless all fees were paid via wire transfer in cash. When we requested proof of their contract with Transport America, they refused to provide it. We were forced to wire money to get our belongings released.
Delivery Issues
Delayed delivery: Our items arrived 25 days later
Split shipments: Belongings came in two separate deliveries
Lost items: Many of our possessions were missing
Wrong items delivered: We received other people's belongings and had to locate the rightful owners to exchange items
Red Flags for Future Customers
Transport America appears to operate as an unlicensed broker, not an actual moving company
They misrepresent their services and employment of drivers
They abandon customers once third-party movers take possession of belongings
Payment processing switches to unknown companies without consent
Contracts are changed mid-process while belongings are held hostage
Recommendation
DO NOT USE TRANSPORT AMERICA MOVING SERVICES. This company engages in deceptive business practices that appear designed to trap customers into paying additional fees through potentially fraudulent means. The stress, financial loss, and damaged/missing items make this one of the worst business experiences we have ever encountered.
Save yourself the nightmare and choose a legitimate, licensed moving company with verifiable employees and transparent business practices.
Would I recommend this company? Absolutely not.
Would I use them again? Never.Read more
non
Fraud
Moved from Tokeland (United Kingdom) to Milmine (United States)
