Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
International removals
About
Blue Horizon Shipping is well-established international relocation and logistic company that specializes in international relocation of individuals and companies.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews14
64% of the users recommend this moving company
14 of 14 reviews shown
George Primov
November 21, 2022
Initially they were quick to respond and answered all of my questions satisfactorily. However, when their movers arrived, I had a bad feeling - they had no ropes, no carts, came about 8 hours late and deliberately did a lousy job documenting all of my belongings. They had me sign a total loss insurance on purpose, which did not cover me in case of partial loss. I had about 78 boxes in total and on the bill of lading they put about 38. When my belongings reached Spain, they had mysteriously 'lost' about 40 of them, causing me financial damage north of $5000. They never filed with the police, never bothered chasing the missing boxes and until the very end played stupid with their insurance. Thus, they had me waste a whole week chasing their insurance company, promising me to repay the deductible and other expenses, even they knew from the beginning that this insurance is no good as it covered only total, NOT partial loss. At the end, they reimbursed just $500 which is negligible, given the fact that they lost/stole/misplaced invaluable objects, including US government issued documents and two brand new computers. They had the audacity of telling me - you should NOT have used the original packaging and you should have paid us $50 per box so that we could know what is inside. Stay away from them!!!Read more
Price
Failure to comply
Moved from Woodbridge (United States) to Torrevieja (Spain)
Y.L.
August 21, 2021
everything good as expect! Quick response of email from contact staff and movers are very professional!
Moved from Bothell (United States) to Richmond (Canada)
B.R.
November 11, 2020
Reasonable price, good communication, availability, simple paper work, clear and no too much descriptions and they seem to have a good coordination with the destination ends.
Good customer care
Good quoting
Pick up people demanded tip
Moved from Cape Coral (United States) to Lausanne (Switzerland)
Response of Blue Horizon Shipping
November 12, 2020
Thank you for your review, it was a great pleasure serving you
C.R.
August 27, 2020
[Content removed by Sirelo]
None
All above
Moved from Martinez (United States) to Dublin (Ireland)
M.R.
August 14, 2020
Sehr guter Service. Reibungsloser Ablauf. Freundliche Support. Bei Fragen immer erreichbar und hilfsbereit.
Moved from Cambridge (United States) to München (Germany)
Response of Blue Horizon Shipping
August 17, 2020
thank you so much for your quote it was a great pleasure to serve you.
M.H.
February 21, 2020
The team at Blue Horizon where rude and slow with communication in the process. The movers themselves where good and nice. The management team where not.
Price
Poor communication
Slow
Moved from Seattle (United States) to Sydney (Australia)
Response of Blue Horizon Shipping
August 17, 2020
we looked at our record and we have no clue who this customer is, what this is all about, we believe this review was posted by a competitor.
E.A.
January 29, 2020
I usually don't write reviews, but I hope I can help someone with their decisions, the way other reviews helped me:
I was very nervous about shipping our things overseas, because our items also had an emotional value, which I knew if they break, I couldn't replace them. My biggest thing was finding a company were I get the best deal (not the cheapest) for the quality I was looking for. After doing lots of research and being contacted by numerous companies which of course were trying to win me as a client, I went with Blue Horizon, and these are the reasons why:
[name removed by Sirelo] was very professional and informative on the phone. Didn't seem pushy but very authentic. The price they offered was the best, the offer matched our needs and I read many positive reviews. I was always able to contact them if I had questions and they were always available and quick to reply. A packing crew came on the day we scheduled. They were professional, knew what they were doing, patient because I asked a million questions, and quick. Considering that a lot of parties are involved in this process, things can go wrong, but they didn't. We. received a tracking number, a week before the arrival we were contacted by the German company who handled our shipment here in Germany. I was still very nervous, but once we received our things, I was really impressed.
I have to add that our container was x-rated after it arrived. I was told by the German company that this is a normal procedure (apparently every second or third gets checked) and would cost around 250 Euros. Due to this our container had to stay at the port an additional 3 days. Every day 'parking fee' costs 50 Euros. This additional cost of around 400 Euros was not in the cost estimate. During my research I did read upon it and therefore wasn't surprised. Another thing the German authority needed here was some paperwork 1) proof that we lived outside the EU the past 12 months 2) a current proof of residency in Germany from the city hall 3) copy of passport. We also turned in our tax report as well statement that we sold our house. All in all I can say I wasn't expecting such a perfect delivery, but everybody involved was very nice and helpful. Our things were delivered in excellent condition. We went with a full container and it took a total of 5 weeks from door to door. I recommend this company highly.Read more
I was very nervous about shipping our things overseas, because our items also had an emotional value, which I knew if they break, I couldn't replace them. My biggest thing was finding a company were I get the best deal (not the cheapest) for the quality I was looking for. After doing lots of research and being contacted by numerous companies which of course were trying to win me as a client, I went with Blue Horizon, and these are the reasons why:
[name removed by Sirelo] was very professional and informative on the phone. Didn't seem pushy but very authentic. The price they offered was the best, the offer matched our needs and I read many positive reviews. I was always able to contact them if I had questions and they were always available and quick to reply. A packing crew came on the day we scheduled. They were professional, knew what they were doing, patient because I asked a million questions, and quick. Considering that a lot of parties are involved in this process, things can go wrong, but they didn't. We. received a tracking number, a week before the arrival we were contacted by the German company who handled our shipment here in Germany. I was still very nervous, but once we received our things, I was really impressed.
I have to add that our container was x-rated after it arrived. I was told by the German company that this is a normal procedure (apparently every second or third gets checked) and would cost around 250 Euros. Due to this our container had to stay at the port an additional 3 days. Every day 'parking fee' costs 50 Euros. This additional cost of around 400 Euros was not in the cost estimate. During my research I did read upon it and therefore wasn't surprised. Another thing the German authority needed here was some paperwork 1) proof that we lived outside the EU the past 12 months 2) a current proof of residency in Germany from the city hall 3) copy of passport. We also turned in our tax report as well statement that we sold our house. All in all I can say I wasn't expecting such a perfect delivery, but everybody involved was very nice and helpful. Our things were delivered in excellent condition. We went with a full container and it took a total of 5 weeks from door to door. I recommend this company highly.Read more
on time
professional packing crew
Moved from Atlanta (United States) to Bremen (Germany)
Response of Blue Horizon Shipping
January 29, 2020
Thank you for your review and kind words it was indeed a great pleasure to serve you.
Sincerely,
Dan Cohen
Sincerely,
Dan Cohen
Laura Hall
December 18, 2019
We had moved many times in the past due to work , so we had a lot of experience and knew what to look for . Their prices were competitive, and the service was very professional. from our first conversation, they were helpful, presented us all the options available and searched for pricing based on our needs. the pick up crew in NY arrived on time, and did a great job packing all our goods. no damages, no issues. the company in the UK was also very kind, professional and arrived at the time they said they will for delivery . over all we are so happy and pleased we found Blue Horizon Shipping , and will definitely use them again when its time to come back to the USA .
Competetive rates
Professional , Panctual, Great service !
Moved from New York (United States) to Edinburgh (United Kingdom)
Response of Blue Horizon Shipping
December 18, 2019
Thank you for your review and kind words it was indeed a great pleasure to serve you.
Sincerely,
Dan Cohen
Sincerely,
Dan Cohen
J.D.
November 12, 2019
I moved from Miami FL to London and had 20' container, i got the rate from [name removed by Sirelo] who was very helpful and knowledgeable, she took her time to explain about the process and helped get the right option for me for the best value.
the whole process from booking, pickup, and delivery was very informative and felt i am in good hands.
the whole process from booking, pickup, and delivery was very informative and felt i am in good hands.
Knowlegable
Comunicative
Moved from Aventura (United States) to London (United Kingdom)
Response of Blue Horizon Shipping
November 13, 2019
Thank you for your review it was a great pleasure serving you.
Sincerely,
Dan Cohen
Sincerely,
Dan Cohen
J.L.
September 24, 2019
Moved with them back in July 2019 I had 40’ container with full packing they gave me the best price and I was very happy.
[name removed from Sirelo] was very helpful
[name removed from Sirelo] was very helpful
Quick response to every email
Best rate
Team were 45 minutes late
Moved from Miami (United States) to Potsdam (Germany)
Response of Blue Horizon Shipping
November 13, 2019
Thank you for your review it was a great pleasure serving you.
Sincerely,
Dan Cohen
Sincerely,
Dan Cohen
R.L.
December 14, 2018
Moving from Miami to Munich. Partner in Miami reliable and professional. Partners in Germany 'NAVTRANS Global Relocation Service GmbH' the opposite. They asked for € 1000 extra and they did not give us any original evidence. And the transit time was two months instead of one month.
Blue Horizon Shipping Inc
NAVTRANS Global Relocation Service GmbH
Moved from Ft Lauderdale (United States) to Perlach (Germany)
Response of Blue Horizon Shipping
November 13, 2019
Please contact me via email at [email protected] and forward me the request you got the €1,000.00 i want to investigate it and see what was it about, i am unaware of it.
Sincerely,
Dan
Sincerely,
Dan
M.P.
March 30, 2018
I was told 3 movers were coming, only two came. Assistant mover was very polite, hard working, very careful in moving boxes. Man in charge was not as professional in his manner as I expected, but taking my desk apart and wrapping furniture pieces he did a good job.
My questions regarding my move and set up were always prompt.
Called prior and arrived on time
Paperwork required by me on site were not very clear.
Moved from Keene (United States) to Friedrichsdorf (Germany)
Response of Blue Horizon Shipping
November 13, 2019
Thank you for your review it was a great pleasure serving you.
Sincerely,
Dan Cohen
Sincerely,
Dan Cohen
B.E.
March 2, 2018
Die Möbel wurden perfekt komplett mit Karton und Folie eingepackt. Der Container hatte keinen Zwischenraum mehr. Perfekt eingeräumt, perfekt organisiert. Der Container ist nun auf dem Weg nach Deutschland
Timing
Super verpackt und geladen
Moved from Seminole (United States) to Sotogrande (Spain)
Response of Blue Horizon Shipping
November 13, 2019
Thank you for your review it was a great pleasure serving you.
Sincerely,
Dan Cohen
Sincerely,
Dan Cohen
M.K.
July 11, 2017
Bait and switch and very little advice. Claimed double the volume would only be $200 more, yet sent contract for half with small print that doubled the price when I went for double the volume. Yes, I should have read the contract completely but in the midst of hundreds of logistical decisions and arrangements, it would have been nice to have been adviced that I'd be much better off signing for a higher volume and going under than going over.
seemed to communicate well until contract
bait and switch
Moved from Brookeville (United States) to Soest (The Netherlands)
Response of Blue Horizon Shipping
November 13, 2019
I am not sure who you are, i looked at our record and wasn't able to find any move that happened back in 2017 from MA to the Netherlands that went up by so much, i will be more than happy to look into it and respond accordingly if you can provide a job number or some other details about the shipment.
you are more than welcome to email me to [email protected]
Generally speaking we only charge based on the actual volume of the shipment, in 99% of the cases when the list of items we received is a precise one we experiencing an increase or decrease of the volume by no more than 10% from the original quote.
Sincerely,
Dan Cohen
you are more than welcome to email me to [email protected]
Generally speaking we only charge based on the actual volume of the shipment, in 99% of the cases when the list of items we received is a precise one we experiencing an increase or decrease of the volume by no more than 10% from the original quote.
Sincerely,
Dan Cohen
