Blue Horizon Shipping

6.8 (14‎)
i
What customers are saying
pro
Price (5)
pro
Communication (4)
pro
Professional (2)
con
Failure to comply (1)
Services
International removals
Licenses
License number: 023332
Checked by us on: August 1, 2022
Unknown
Associations

About

Blue Horizon Shipping is well-established international relocation and logistic company that specializes in international relocation of individuals and companies.

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Reviews

64% of the users recommend this moving company
 on Sirelo
Initially they were quick to respond and answered all of my questions satisfactorily. However, when their movers arrived, I had a bad feeling - they had no ropes, no carts, came about 8 hours late and deliberately did a lousy job documenting all of my belongings. They had me sign a total loss insurance on purpose, which did not cover me in case of partial loss. I had about 78 boxes in total and on the bill of lading they put about 38. When my belongings reached Spain, they had mysteriously 'lost' about 40 of them, causing me financial damage north of $5000. They never filed with the police, never bothered chasing the missing boxes and until the very end played stupid with their insurance. Thus, they had me waste a whole week chasing their insurance company, promising me to repay the deductible and other expenses, even they knew from the beginning that this insurance is no good as it covered only total, NOT partial loss. At the end, they reimbursed just $500 which is negligible, given the fact that they lost/stole/misplaced invaluable objects, including US government issued documents and two brand new computers. They had the audacity of telling me - you should NOT have used the original packaging and you should have paid us $50 per box so that we could know what is inside. Stay away from them!!!Read more
pro
Price
con
Failure to comply
Moved from Woodbridge (United States) to Torrevieja (Spain)
 on Sirelo
everything good as expect! Quick response of email from contact staff and movers are very professional!
Moved from Bothell (United States) to Richmond (Canada)
 on Sirelo
Reasonable price, good communication, availability, simple paper work, clear and no too much descriptions and they seem to have a good coordination with the destination ends.
pro
Good customer care
pro
Good quoting
con
Pick up people demanded tip
Moved from Cape Coral (United States) to Lausanne (Switzerland)
Response of
Thank you for your review, it was a great pleasure serving you
 on Sirelo
[Content removed by Sirelo]
pro
None
con
All above
Moved from Martinez (United States) to Dublin (Ireland)
 on Sirelo
Sehr guter Service. Reibungsloser Ablauf. Freundliche Support. Bei Fragen immer erreichbar und hilfsbereit.
Moved from Cambridge (United States) to München (Germany)
Response of
thank you so much for your quote it was a great pleasure to serve you.
 on Sirelo
The team at Blue Horizon where rude and slow with communication in the process. The movers themselves where good and nice. The management team where not.
pro
Price
con
Poor communication
con
Slow
Moved from Seattle (United States) to Sydney (Australia)
Response of
we looked at our record and we have no clue who this customer is, what this is all about, we believe this review was posted by a competitor.

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Review Sources

Sirelo
6.8
14
Google
8.4
63