XS Baggage

8.1 (11‎ Sirelo reviews)
9.2 (66 other reviews)
What customers are saying
Communication (3)
Price (2)
Friendly (1)
Communication (2)
Excess baggage
Piano transport
Art transport


XS Baggage is the exclusive United States Representative for the World Baggage Network and voted best member worldwide of all 40+ members! Our team of experienced international shipping partners can handle a variety of shipments, from excess luggage to international moves, with care and efficiency.

Sirelo asks...

What makes your company stand out?

Our happy customers speak for themselves - we've earned a reputation for excellence and consistently receive positive reviews. Trust us to take care of your shipping needs!

What is your insurance policy? How do you deal with damaged items?

Our insurance covers loss and damage in transit

What is the best advice you would give to customers?

This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.


82% of the users recommend this moving company
11 of 11 reviews shown
I have been directly contacted by XS and got answers to my questions in a timely manner. We set up a call quickly to discuss the best approach for my move and got all the information I needed. I found the service very trustful and dealt with XS for my move. They keep on sharing details about where my packages are, including pictures before loading the ship, etc.
Moved from Bethesda (United States) to Sucy-en-brie (France)
Response of
We really appreciate you taking the time to share your rating with us :)
Best international moving experience Five Stars ⭐️ ⭐️⭐️⭐️⭐️ Relocating from Hawaii USA to Durban South Africa turned into an absolute disaster with the initial moving company. Once they collected my shipment they started changing prices and their customer service was terrible. From the moment I contacted [name removed by Sirelo] and his team at Xsbaggage, they changed it from a disaster and literally saved the day. [Name removed by Sirelo] came to my rescue. I was flying during covid and I had already left Hawaii and heading to South Africa. I would highly recommend Xsbaggage for your next international move. Their attention to detail, customer service (despite the time difference), from their office staff to the sales team to the excellent movers was impeccable. Everyone was courteous, patient and made my relocation experience easy. My container shipment was sealed at pickup and unsealed at my home. Everything was intact with no damages to my possessions or to the boxes including my fragile items. I was happily surprised.

I felt valued as a customer and the service I received from the first contact right up to pick up and delivery was exceptional. Moving can be a very unnerving and stressful experience as it involves the transport of your most personal possessions across three ocean’s and two continents.It involves working with companies and individuals that you have never met but the expertise and ease that I experienced with the team at Xsbaggage I would highly recommend this company for your international move. Best Regards [name removed by Sirelo]
Read more
Reliable and trustworthy
Moved from Hawaii (United States) to Durban (South Africa)
Best pricing, their agent ([name removed by Sirelo]) was in contact with me constantly. Their word was gold and was the easiest part of my USA to UK move.
Great Communication!
No Surprises
Moved from Rocky River (United States) to Luton (United Kingdom)
Response of
We really appreciate you taking the time out to share your experience with us! We look forward to working with you again in the future!
Pathetic experience going back and forth between different team members. They were very unresponsive and irresponsible as they took a long time getting logistics arranged for the move. I was told that initial turn around time based upon the services i chose, would be less than 5 days but once they received the payment, i had to wait for more than 2 weeks. Ultimately, when i received the shipment, 3 pieces of luggage appeared to have been mishandled and damaged to such an extent that i had to toss them in trash. I wish i could have avoided using their services. Please avoid using their services, if possible. I would not recommend, based upon my personal experience.
Moved from Stratford (United States) to Waterloo (Canada)
Response of
Thank you for sharing your feedback.

I-ndeed, with the current situation (COVID), delays may be possible (as mentioned in our emails and on the phone).

-Regarding your shipment, we strongly recommended you to palletize it (to protect your belongings), which you refused.
Everything was great, and they were very helpful. I would recommend, and I will probably use their service again..

Only problems were with long delays relative to the ETA (two weeks), and all the documents I submitted at the beginning didn't make it over to the local partner.
Moved from Santa Fe (United States) to Vienna (Austria)
Response of
Thank you so much for your feedback :)

Indeed, with the current situation (COVID), the transit time is a little longer than usual.
Have a good day,
Ik geef dit bedrijf vijf sterren omdat de begeleiding tijdens het traject super professioneel was.
[Naam verwijderd door Sirelo] beantwoordde op korte termijn al mijn vragen en heeft mij in het totale proces enorm geholpen.
Alle afspraken zijn perfect nagekomen
Moved from Chicago, Il (United States) to Zeewolde (The Netherlands)
Fantastic experience. Made the move so easy, did all the paperwork and guided us through the paperwork we needed to do. We worked with [name removed by Sirelo] and he was personable and exceptional keeping us in the loop the whole time. Great, great company and easy best experience.
Made it easy
Moved from Igo (United States) to Melbourne (Australia)
réactivité/sérieux, bonne communication avec la personne en charge de notre dossier, entièrement satisfait de la prestation
Moved from Everett (United States) to Saint-Sulpice-de-Faleyrens (France)
Es ist alles gut angenommen aber es hat länger gedauert als gedacht und ich musste mehrmals nachfragen um informationen zu bekommen.
Angepasst an private Umzüge
Einfach zu buchen im Internet
Kommunikation hätte besser sein können
Hat länger gedauert als gedacht
Moved from Goleta (United States) to Frankfurt (Germany)
J'ai récemment déménagé des États-Unis à la France Door to Door.
Mon expérience générale avec XS Baggage fut très bonne. Il y a une bonne communication, ils répondent rapidement à toutes vos questions. Le service est clair est semble très sérieux.
Les points négatifs: Ma date de livraison originale indiquée par XS baggage a eu plus d'une semaine de retard (un total de moins de 3 semaines pour le transit Door to Door). Dans ce cas ci, j'aurai préféré avoir une estimation plus honnête pour pouvoir mieux me préparer à ne pas vivre avec une grande partie de mes affaires.
Ensuite, les Devis originaux sont bien en dessous de ce que le Devis final va donner. Cela ne m'a pas posé de problèmes étant donné que j'ai préféré un service un peu plus cher mais sûr que leurs concurrents moins chers mais à plus gros risques pour le suivi et l'état de mes affaires à la récupération.
Bilan final: Je ferais affaire à nouveau avec XS Baggage pour mon prochain déménagement international, sans hésitation.Read more
Excellente communication
Grand soin et sérieux
Devis vu à la basse
Mauvaise estimation de date de livraison
Moved from Whittier (United States) to Marseille (France)
They didn't include in the quote the price of the custom taxes I had to pay in Poland
Non proffesional
Lack of information
Moved from Bellevue (United States) to Zielona Gora (Poland)

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