Gridiron Forwarding Co., Inc

4.0
based on 24
Sirelo and Google reviews
i
Compare Gridiron Forwarding Co., Inc with other moving companies from East Brunswick
What customers are saying
con
Communication (1)
Services
International removals
National moving
Licenses
Unknown
Unknown
Associations
LACMA

About

Gridiron Forwarding Co., Inc. is a privately owned, domestic and international freight forwarder of all commodities. The company, specializis in the movement of used household goods and personal effects.

Sirelo asks...

What makes your company stand out?

This moving company has not yet answered this question.

What is your insurance policy? How do you deal with damaged items?

This moving company has not yet answered this question.

What is the best advice you would give to customers?

This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

24
4.0
based on 24
Sirelo and Google reviews
How is the review score calculated?
0% of the users recommend this moving company
Report review
 on Sirelo
Highly disappointed in this company for our military move from Guam to Japan. They took 63 days past our required delivery date to deliver. Our pack out was shortly after Christmas. Our stuff was sent to the wrong location, Guam to California, and was only found because we had air tags in our stuff. Our stuff was supposed to go to Guam to Japan. I was quoted 30 days for the arrival of our stuff. I packed our UAB in accordance with the 30 day timeline. A mistake on my part, but thats what I get for trusting this company.
Our items then got delivered in two separate shipments because they still couldn't find all of our items to ship them all at once. The first shipment was two shelves that they wanted to sit in storage and wait until all of our items were here, Japan, to deliver.
Every crate was opened upon arrival. We are missing 6 boxes.
They will only pay the minimum of for everything stating that our inconvenience isn't that inconvenient because they weren't the ones living it with two small children.
Such a sad disappointment of a company that clearly do not support the military members and families who are moving, and uprooting their lives constantly.
I pray we never have to use them again, but the military uses who is the cheapest and it shows the quality.
I pray that [Name removed by Sirelo], the vice president of the military division, finds some humanity going forward.
Read more
con
Careless with furniture
Moved from Santa Rita (Guam) to Yokosuka (Japan)
Report review
 on Sirelo
2/10 is too generous.

I have worked with 13 different TSPs in my 17(+) of military service; 3 different TSPs on this last move alone. I have never had such a horrible experience, across every aspect of my move, as I have with your company; the other two TSPs I interacted with on this move were absolutely great, even phenomenal in some aspects, and the reviews I have written for them reflects.

Gridiron’s communication was horrible throughout the process.  I received one call in April with an introduction and I heard nothing after that until I started trying to call in early June to get dates for when the movers were going to do the inventory for a one that was scheduled to occur a week later. On pickup day, the origin carrier arrived way past the 5pm no later than time, and Gridiron was no where to be found. Why didn't Gridiron contact me that day, or anytime in the next 10 days to ask me how pick-up went?  Where was Gridiron engaging with the carrier on my behalf?  They weren't!  

Furthermore, they accepted a contract to have my goods delivered on 5 August; on Gridiron informed me on 29 July that it would be late. At 12:35pm on August 8th, they attempted to contact me for same day delivery of my goods, subsequently putting my goods in short-term storage because they did not receive any of my subsequent calls or e-mails in time. Gridiron then shirked all your responsibility for the goods being delivered beyond the RDD.  Their lack of responsibility for their own actions is unacceptable at best, and unethical at its worst.

The trouble continued after I filed a claim for lost and damaged goods in my shipment. If I had a previous issue with a client, real or perceived, I would have over communicated with them in all subsequent interactions. I would have replied to the client sometime before I left the office for four days to tell them I had received their e-mail and would process it as soon as possible when I got back into the office the following week. I would not have waited until the evening hours of the 5th day until the client CC’d the President of the company before I responded; and I would have for sure responded fully and completely the day after the President was informed. Furthermore, I would certainly have not waited 7(+) days after unilaterally closing the claim with a check for the client to inquire on the status, before I disclosed to him/her of my actions.

In all the actions I took to seek accountability for Gridiron in the Department of Defense (DoD) personal property system, I discovered what I could have already assessed. Gridiron has a severely negative reputation among many professionals in the DoD system.
Read more
con
Communication
con
Personal Responsibility
Moved from Honolulu (United States) to Camp Lejeune (United States)

Want to move with this company?

Request a quote today! It’s quick, easy, and best of all, free! Compare with up to 4 other movers today.
Get quote

Review Sources

Sirelo
2.0
2
Facebook
Facebook
7.2
7
Google
Google
5.8
22

Other removal companies in East Brunswick

9.8
265

Palmieri Movers

Piscataway
View moving company
9.6
131

M&M Movers Inc.

Piscataway
View moving company
9.2
96

Aladdin Movers

Edison
View moving company