Y.T.
They are HORRIBLE. I don't even want to give them a star. They are unprofessional. They don't follow through with the service promised. I paid them to do an international move, a door-to-door service, but it ended up being a door-to-port service. And then they blame the freight company for not doing the job. I had to take care of customs clearance and the delivery from the port to my home.
I am trying to recover the differences between door-to-door and door-to-port services, but they have yet to respond after two weeks (i.e., they don't return emails, never picks up the phone, won't return voice messages). I am now considering taking legal action against them.
If you want unprofessional, insincere, dishonest, rude movers, go with them. Otherwise, stay away!!!!!!
Moved from Gainesville (United States) to Naha (Japan)