Terra Relocations is a full-service moving company that has been serving clients for over a year. Our team of professional movers is dedicated to providing exceptional moving services, whether you are moving locally or internationally. We take pride in offering customized solutions to our clients, ensuring a seamless and stress-free moving experience
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Now, on the other side unfortunately I did not have a good experience. First of all I end up paying over 3 times the initial proposal, even when a video survey was done, this end up not even close to the cubic ft needed.
We also had a couple of issues with the furniture delivered, 1 broken coffee table and other did not arrive, my sectional was wet by the rain as well as several high chairs that stained the fabric. After the delivery the staircase walls had damage, dents and marks that will need repair and paint and although there was an initial phone contact to fix these issues no follow up was provided after that.