TOP RATED MOVER

Ruby International

8.6
based on 119
Sirelo and Google reviews
i
What customers are saying
pro
Professional (14)
pro
Communication (12)
pro
Price (6)
con
Communication (6)
Services
International removals
Excess baggage
Licenses
License number: 027417
Checked by us on: August 1, 2022
License number: 3177838
Checked by us on: August 1, 2022
Associations
PAIMA

About

Ruby International Consultants is a woman owned international relocation company specializing in relocating families and individuals worldwide from and to the United States. With 30 years of experience, we are well versed in the most efficient and cost-effective transportation methods. We understand how stressful it may be moving, let alone moving to another country where customs, language and mentalities may differ to those we are accustomed to. Hence, our number one priority are our clients and providing the most seamless and stress-free experience while your possessions are in our possession. We have learned from experience that not everything may go as perfect as we intend, however, communicating with our clients and keeping you updated is a major key to a successful move. We like to consider ourselves a “concierge style” service. We respond to clients’ emails within an hour or less of receipt and always answer our phones. We provide consulting pertaining to destination customs requirements to ensure you are aware of your document responsibilities abroad. We only align ourselves with quality partners door to door well versed in providing the highest quality of packing services to insure your goods arrive in the condition they have left your hands. We ensure the smoothest clearance process and expedited delivery to avoid additional port and storage charges. Since ocean freight transportation has experienced delays and last-minute schedule changes in the last 18 months due to “global supply chain shortages”, we offer very competitive air freight options as well which allows you to receive more urgent packages within 3-7 days of shipping. Ruby International Consultants is fully insured, licensed, and bonded with the Federal Maritime Commission and the US DOT and has an A+ rating with the Better Business Bureau. Whether you require a full service move or just need to move a few boxes door to door, please reach out to us for a quote.Read more

Sirelo asks...

What makes your company stand out?

Experience, knowledge, communication and customer service. Our owner has 30+ years experience with international relocation. We provide intense training to ensure our clients receive the highest quality of services door to door.

What is your insurance policy? How do you deal with damaged items?

We offer insurance through a third party insurance company, however, in the unfortunate case where a client must place a claim, we provide instructions and guidance on how to proceed with the insurance claim.

What is the best advice you would give to customers?

You will receive numerous service options and price quotations for your one request on line. Do you research, read the information you receive carefully, make the time to speak to the companies you are considering, ask questions and do not always choose what may seem to be the least expensive price quotation.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

119
8.6
based on 119
Sirelo and Google reviews
How is the review score calculated?
85% of the users recommend this moving company
 on Sirelo
My family and I made the decision to move from the United States to Costa Rica, I thought it was going to be a little difficult with everything that has to do with documentation, preparations, and everything that comes with an international move. But with Ruby International it was incredibly easy, the agent [Name removed by Sirelo] helped us throughout the process and always with a good attitude, super friendly and very patient. THANKS!!!
pro
Professional
Moved from Lawrenceville (United States) to Guanacaste (Costa Rica)
 on Sirelo
I used Ruby for my relocation from New York to Switzerland and had a great experience. As I only had to ship a few boxes, I went with air freight and my boxes arrived safe and sound in about four days. [Names removed by Sirelo] were very responsive to all my questions (and I had a lot :)) beforehand. Overall, great experience and very relieved all my belongings made it across the pond fine.
pro
Fast move
Moved from New York (United States) to Zürich (Switzerland)
 on Sirelo
Great team! [Names removed by Sirelo] were helpful and communicative through out all the whole process. They explained all the technical shipping jargon patiently. I shipped my 1 bedroom apartment from New York, USA to İstanbul, Turkey. They provided top notch packing services locally in Brooklyn, everything arrived safe and sound in İstanbul.
pro
Communication
Moved from Brooklyn (United States) to Istanbul (Turkey)
 on Sirelo
I wasn't familiar with RubyMoves/Ruby International, but after getting several estimates, my company chose them to handle the relocation of our household from southern Italy to southern Oklahoma after long-term overseas employment. From first contact, there was great communication -- they kept me informed at every step and responded quickly (sometimes after hours!) to any questions I had. They provided me with everything I needed to know, and told me exactly what info they needed from me. I complicated the import/export procedures by including some dutiable stuff in the shipment, and they even made that easy for me; they sent me the necessary forms and customs clearance was quickly and professionally handled.
Their affiliates in Italy and their crew here in the States were all hard-working and efficient. Our things were packed well and delivered in the same condition in which they were shipped. Unloading was done quickly and while we didn't want much unpacked or assembled, that little bit was done perfectly in accordance with our wishes.
The final item -- our car -- was unloaded at the end of our driveway this morning, shiny and ready to drive.
As someone who hates moving, I must say that Ruby International's professional door-to-door service made it a fairly painless experience!
Read more
pro
Communication
Moved from Naples (Italy) to Atoka, Oklahoma (United States)
 on Sirelo
I needed a shipper for my move from CA to Belize. I received several quotes from shippers that were hugely expensive and no one could give me an idea of what duties would be. [Name removed by Sirelo] provided me with a quote that was SIGNIFICANTLY LESS, as well as the customs and duty fees within an hour! The service was awesome and the move went smoothly! This is a woman owned business and I like to support women in business! Move over guys! She kicked your butts!
Moved from Santa Barbara (United States) to Santa Familia Village (Belize)
 on Sirelo
Outstanding service for a very reasonable price--There are too many examples of the quality of care and personal attention I received that I do not know where to begin! Each person I worked with especially [Name removed by Sirelo] made me feel like I mattered, like they were helping a family member. And Ruby was also the best price I could find! I was concerned that maybe I would get terrible service but they were so attentive and answered all my questions BEFORE I signed a contract with them, The other more expensive bids just did not have the personal, caring touch, I worked mostly with [Name removed by Sirelo] and she was informative and really AVAILALBLE! Especially in a critical situation when I needed immediate help. [Name removed by Sirelo] answered emails swiftly, too. I would like to give a shout out to Ruby partners in Europe Gosselin Moving ([Name removed by Sirelo] was great and in touch) and PacGlobal Insurance in USA ([Name removed by Sirelo] also has that personal touch)Read more
Moved from Evansville Indiana (United States) to Berlin (Germany)

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Google
7.6
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