TOP RATED MOVER

Ruby International

8.5 (58‎)
i
What customers are saying
pro
Professional (13)
pro
Communication (10)
pro
Price (6)
con
Communication (6)
Services
International removals
Excess baggage
Licenses
License number: 027417
Checked by us on: August 1, 2022
License number: 3177838
Checked by us on: August 1, 2022
Associations
PAIMA

About

Ruby International Consultants is a woman owned international relocation company specializing in relocating families and individuals worldwide from and to the United States. With 30 years of experience, we are well versed in the most efficient and cost-effective transportation methods. We understand how stressful it may be moving, let alone moving to another country where customs, language and mentalities may differ to those we are accustomed to. Hence, our number one priority are our clients and providing the most seamless and stress-free experience while your possessions are in our possession. We have learned from experience that not everything may go as perfect as we intend, however, communicating with our clients and keeping you updated is a major key to a successful move. We like to consider ourselves a “concierge style” service. We respond to clients’ emails within an hour or less of receipt and always answer our phones. We provide consulting pertaining to destination customs requirements to ensure you are aware of your document responsibilities abroad. We only align ourselves with quality partners door to door well versed in providing the highest quality of packing services to insure your goods arrive in the condition they have left your hands. We ensure the smoothest clearance process and expedited delivery to avoid additional port and storage charges. Since ocean freight transportation has experienced delays and last-minute schedule changes in the last 18 months due to “global supply chain shortages”, we offer very competitive air freight options as well which allows you to receive more urgent packages within 3-7 days of shipping. Ruby International Consultants is fully insured, licensed, and bonded with the Federal Maritime Commission and the US DOT and has an A+ rating with the Better Business Bureau. Whether you require a full service move or just need to move a few boxes door to door, please reach out to us for a quote.Read more

Sirelo asks...

What makes your company stand out?

Experience, knowledge, communication and customer service. Our owner has 30+ years experience with international relocation. We provide intense training to ensure our clients receive the highest quality of services door to door.

What is your insurance policy? How do you deal with damaged items?

We offer insurance through a third party insurance company, however, in the unfortunate case where a client must place a claim, we provide instructions and guidance on how to proceed with the insurance claim.

What is the best advice you would give to customers?

You will receive numerous service options and price quotations for your one request on line. Do you research, read the information you receive carefully, make the time to speak to the companies you are considering, ask questions and do not always choose what may seem to be the least expensive price quotation.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

84% of the users recommend this moving company
 on Sirelo
I needed a shipper for my move from CA to Belize. I received several quotes from shippers that were hugely expensive and no one could give me an idea of what duties would be. [Name removed by Sirelo] provided me with a quote that was SIGNIFICANTLY LESS, as well as the customs and duty fees within an hour! The service was awesome and the move went smoothly! This is a woman owned business and I like to support women in business! Move over guys! She kicked your butts!
Moved from Santa Barbara (United States) to Santa Familia Village (Belize)
 on Sirelo
Outstanding service for a very reasonable price--There are too many examples of the quality of care and personal attention I received that I do not know where to begin! Each person I worked with especially [Name removed by Sirelo] made me feel like I mattered, like they were helping a family member. And Ruby was also the best price I could find! I was concerned that maybe I would get terrible service but they were so attentive and answered all my questions BEFORE I signed a contract with them, The other more expensive bids just did not have the personal, caring touch, I worked mostly with [Name removed by Sirelo] and she was informative and really AVAILALBLE! Especially in a critical situation when I needed immediate help. [Name removed by Sirelo] answered emails swiftly, too. I would like to give a shout out to Ruby partners in Europe Gosselin Moving ([Name removed by Sirelo] was great and in touch) and PacGlobal Insurance in USA ([Name removed by Sirelo] also has that personal touch)Read more
Moved from Evansville Indiana (United States) to Berlin (Germany)
 on Sirelo
They quoted us 4 to 6 weeks and delivered in that time frame. The movers made it pretty easy on both ends. The [Name removed by Sirelo] crew delivered when they said they would and made the customs and duty experience effortless. Everyone from the sales rep to the movers were very helpful and pleasant to work with.
pro
Careful with furniture
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Packing of furniture
Moved from Lewisville (United States) to San Ignacio (Belize)
 on Sirelo
Container load from Florida to Spain.
I can’t recommend Rubymoves enough.
From the very start of enquiring into how to ship, to being delivered to my door I was helped every step of the way. They had nothing but patience with two senior citizens and nothing was too much trouble for them.
Absolutely brilliant!
Moved from Florida (United States) to Pilar De La Horadada (Spain)
 on Sirelo
I would highly recommend Ruby Moves to anyone that is looking for international moving services. It can be a very complicated process and [Name removed by Sirelo] helped to ease concerns and made sure my items were transported to completion, as well as that I was updated frequently. Thank you!
pro
Careful with furniture
Moved from Portland (United States) to Birmingham (United Kingdom)
 on Sirelo
I used Ruby International for my recent move from Utah to the Netherlands and had a great experience! [Name removed by Sirelo] responded to my first email within an hour and provided me a great quote. She was quick to respond to all of my questions (via text, which was very convenient!) and was able to get my shipments sent out with only a couple days notice!

She provided detailed instructions on how to pack and label my boxes and they picked them up right from my door. She had told me to plan on about 7-10 days to receive my boxes, so I was pleasantly surprised when my boxes were all delivered 3 days after pick up!

I chose to ship my items in heavy duty plastic storage bins, and two out of five boxes did have cracks on the corners when they arrived, but nothing was damaged.

Overall I am blown away by the service I received and will definitely be utilizing their services again! Also love that they are a women owned and operated business ♥️ Thanks again [Name removed by Sirelo]!Read more
Moved from Lehi (United States) to Rotterdam (Netherlands)

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Review Sources

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Google
7.6
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