Services
International removals
National moving
Licenses
Unknown
Unknown
Associations

About

Shur-Way Moving & Cartage is one of Chicagoland’s oldest family-owned moving companies with over 60 years of experience. They are a full service moving company for the Chicagoland area, with packing, storage and transportation services for your residential and commercial needs. The team is focused on making your move as stress free as possible.

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Reviews

 on Google
We used Shur-Way in 2021 and just used them again. Very happy with the packers, Betsy and Sophia and the loaders and truck driver, Mike Folkes, Matt, Doug L., Mike Perry and Marco P. We've had a lot of past moves and I particularly appreciate how much care each of them took to pack properly and wrap the furniture. I moved from a two flat and I know those stairs were a killer for them, but they were all delightful even after a long day. THANK YOU
 on Google
I am revising my initial review to this.. yes the men that work for this company are very nice. BUT a lot of our items were lost in the moving process and because they aren’t very organized and due to the initial inventory being sloppy I can’t even name all the items that are missing. We just brought up our Christmas items and I have several things missing from them. Including a lot of vintage items. They broke my kids piano and blamed it on us although it was never broken because how can a 2 year old crack the leg of a heavy child size piano on her own. And our couch was badly damaged, more than I thought. I wouldn’t recommend using this company to move your items. This was a military move
 on Google
Unfortunately I used Shurway this August 2023 and had a terrible experience. They loaded the truck without wrapping my custom chairs getting grease stains on three. They put the mattresses on wrong. They scratched my new floors, scratched and nicked several pieces of furniture. (One piece that they had waiting in the garage that they sat on. They broke part of the mirror on my dresser and hid it. When I pointed it out they said, “it happens and it’s only cosmetic” They lost several pieces used to reassemble the mirror on a dresser and also to hold together my sectional. They left an office chair without one of its wheels. I could go on unfortunately. They stated that they stand behind their work, and when they told me about the insurance, they said that if they have problems they fix it. However, when push came to shove they do not stand behind it. The rep at Service pro (the HS friend of the Shurway manager) called Shurway and told them to just replace the chairs because they would not be able to get the stain out. After that I received an email from said manager stating that they would only reimburse me for what I signed for insurance. They had in writing told me what they would agree to and they completely reneged and then never responded. They no longer came to clean the chairs nor the carpets that they stated they would do in that email. They were to clean the carpets because they did not put floor coverings on the new house floors. I am including a couple of pictures just so you can see as well. Needless to say this was very disappointing and very poor customer service. I had a two day move and on day one half the workers just took off leaving my house in complete chaos. It was a maze to even get through my home. I had to walk around and find the cushions for my sectional that were left in multiple rooms. Actually, only half of the sectional was moved. The cushions were not wrapped or covered. They were thrown in the truck for my couch, as well as my outdoor sectional. I had a bookcase moved that they pushed along my uncovered wood floors and then was told by the mover that he would not move this anymore, even though it was not in the spot that I wanted, and he walked. The head mover was not even aware half the team had left. When I called the manager that evening, the move was in ship shape for day two. If day if day one was handled the way that day two was there would’ve been no issues but that took me calling the manager multiple times very frustrated and requesting that a manager be on site for the remainder of my Move. They also left water bottles and garbage throughout my old home. I would encourage anyone that may consider using Shurway to watch them like a hawk and make sure they are wrapping everything, moving slowly, and as they take things apart that they put the Nails, screws etc. into baggies that are labeled with what they go on. This was by far a very, very horrible experience. I used them six years ago for my move as well and had issues with the customer service. I flagged this to the manager of my past experience and he let me know that Customerservice had been improved etc. which it had not . I am happy to share more context privately. Bottom line, they agreed to repair scratched and damaged wooden furniture, scratched wood floors, paint where they left considerable marks, clean the carpet and the greasy furniture. Some of these things were taken care of, but when it came down to the things that could not, they refused. I was accused of being harsh. Which I was very frustrated, but they accused me of being rude to their vendors. For some context, I am still using the wood repair guy and Servicepro. I have texts I can share from Service pro stating that I was very pleasant and not an issue at all as well as from the wood repairman. Months later I am still finding things that were in boxes that were damaged, etc.. overall, I don’t think you want to go with any company that you would even have to have that amount of agreed-upon repairs.Read more
 on Google
Shur-Way movers are so professional, courteous, knowledgeable and friendly. The crew of 4, Chris G., Darris W., John H. and Anthony N. were absolutely outstanding from start to finish. They went beyond what was expected and even carried, to the curb extra items to donate/recycle.
This team also had a great sense of humor and were a pleasure to work with. I will be requesting them for part two of our move. Thank you for everything
 on Google
I can't say enough about how incredible Shur-Way Moving was in every regard when my family moved to a new house. Every single team member was motivated and considerate as they loaded our belongings and unloaded at the new house. Colt was the team lead and it becomes obvious fast that he is a pro's pro..meaning he has been doing this a long time. Their team moved with precision and did not waste valuable time. I was thoroughly impressed. Shur-Way Moving is a family owned business and their owners including Doug and Eric are the consummate professionals. They have a great staff and are flexible with specific requests. They leave no doubt they take care of their employees. I would recommend them to anyone moving short or long distances. I am very grateful to them on every level.

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Review Sources

Sirelo
0.0
0
Facebook
8.2
59
Google
8.8
254