We used Laser International Worldwide Moving and Storage for our move from Brooklyn, New York, to London, England, and I cannot recommend them highly enough—especially [Name removed by Sirelo], who was absolutely exceptional from beginning to end.
I've moved numerous times within the United States, including coast to coast, but had never undertaken an international move. Needless to say, I was apprehensive about the process and all the logistical complications that could potentially arise. I spoke with friends and colleagues who had moved internationally, asked countless questions, gathered recommendations, and eventually narrowed our choices to three companies. Thank goodness we chose Laser, and even more importantly, thank goodness we had [Name removed by Sirelo], guiding us through the entire process.
From our very first contact, [Name removed by Sirelo], was the epitome of professionalism, courtesy, knowledge, and patience. We booked our July 2026 move back in December 2025, so t
here were many months during which questions arose—and we had plenty of them. [Name removed by Sirelo], answered every single one promptly, thoroughly, and clearly. No question was ever too small or too obvious, and I'm quite certain we asked some of the same questions more than once. Not once did he make us feel that we were imposing on his time.
I'm sure [Name removed by Sirelo], had countless other clients and responsibilities, but he somehow managed to make us feel as though we were his only clients. The level of personal attention was extraordinary—almost like having our own moving concierge.
[Name removed by Sirelo], guided us through every stage of the move: the initial pickup in New York by Best Guy Movers, the loading of our belongings into the shipping container, the ocean voyage, customs and other logistical arrangements, and finally the delivery of our belongings in the UK by Britannia Movers. At no point did we feel passed off to someone else or left to figure things out on our own. [Name removed by Sirelo], remained our consistent point of contact throughout, always available to answer questions, explain unfamiliar procedures, and reassure us when something seemed complicated. His patience and attention to detail made an enormous difference during what could otherwise have been a very stressful experience.
What impressed me just as much was that his care didn't end once our belongings were delivered. Within a couple of days of the completed move, [Name removed by Sirelo], followed up personally to make sure everything had gone smoothly. I told him how pleased we were with him, with Laser, and with Britannia. When I mentioned a problem we'd experienced with Best Guy Movers—something that was neither [Name removed by Sirelo],'s fault nor his responsibility—he listened attentively, responded with genuine empathy, and made sure our feedback was passed along. That, to me, says a great deal about his professionalism and commitment to his clients.
If I could give [Name removed by Sirelo], and Laser more than five stars, I absolutely would. What initially felt like a daunting international relocation turned out to be a remarkably smooth and well-managed experience, largely because we had someone so knowledgeable, dependable, and genuinely caring looking after us.
I would use Laser again without a moment's hesitation, and I wholeheartedly and enthusiastically recommend them. If you're planning an international move, do yourself a favor and ask for [Name removed by Sirelo],. You'll be in excellent hands.
Thank you, [Name removed by Sirelo], and thank you, Laser, for making such a major life transition so much easier than we ever imagined it could be.Read more
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