TOP RATED MOVER

Laser Moving

9.5
based on 427
Sirelo and Google reviews
i
What customers are saying
pro
Professional (38)
pro
Communication (33)
pro
Price (14)
con
Failure to comply (6)
Services
International removals
National moving
Excess baggage
Car & Vehicle transport
Piano transport
Licenses
License number: 024579N
Checked by us on: December 4, 2023
Unknown
Associations

About

Laser International is a worldwide moving and storage company, specializing in the relocation of personal household goods and automobiles. We handle packing boxes, wrapping furniture, loading labor, worldwide transportation (ocean, air or land), customs clearance and delivery to destination. Laser International is registered with Federal Maritime Commission (FMC License #024579N).

Sirelo asks...

What makes your company stand out?

Laser International has been in business since 1996 and we specialize in international shipping. We provide a personalized service by assigning a dedicated relocation manager to oversee each move for our clients. We come highly rated with an A+ Rating with the BBB, 4.8 Stars on Google and 4.8 Stars on Facebook.

What is your insurance policy? How do you deal with damaged items?

Laser International has full replacement insurance options available to our clients. In the unlikely event of damage, the claims process is done online and is very easy to file.

What is the best advice you would give to customers?

Ask lots of questions, read independents reviews and narrow down your search to 2 or 3 companies. Request a free survey from those companies to verify the size of your shipment and determine associated costs. Then, select the company you feel most comfortable with based on service, price and overall value.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

427
9.5
based on 427
Sirelo and Google reviews
How is the review score calculated?
95% of the users recommend this moving company
 on Sirelo
If you're looking for impeccable service in the often chaotic world of international shipping, look no further than [Name removed by Sirelo]from the Midwest. From the very first email—months before I was ready to commit—[Name removed by Sirelo] set the tone with professional, non-pushy communication that gave me the space and clarity I needed to plan ahead. His calm, informative approach stood out immediately.
At every stage of the process, A[Name removed by Sirelo] provided crystal-clear explanations of what was coming next—what, why, how, and when—turning what could have been an overwhelming experience into a seamless and understandable journey. Every detail was carried out with accuracy, and [Name removed by Sirelo]’s ability to coordinate between local and international teams was nothing short of masterful. The logistics were complex, but he managed the moving parts with a kind of effortless precision that reflects both his experience and his natural leadership.
Toward the end, there was a hiccup—a minor snafu that, based on the fine print, seemed to be my error. Not knowing if [Name removed by Sirelo]was still even involved at that point, I reached out to him on a whim. True to form, he responded immediately, offering thoughtful guidance for how I could proceed and proactively engaging his team to explore solutions. Within a few days, the issue was resolved completely and fairly.
[Name removed by Sirelo] is exactly the kind of person you want on your side: smart, disarming, clear-headed, and grounded. He blends classic Midwestern sensibility with a sharp understanding of international logistics and communication. If you get the chance to work with him, consider yourself lucky.
Read more
Moved from Oakland (United States) to Lisbon (Portugal)
Response of
Thank you for your kind words. We appreciate your business!
 on Sirelo
[Name removed by Sirelo] at Laser International did a magnificent job recently in organizing the uplift and shipment of our household effects from Wellesley, Massachusetts, USA, to Melbourne, Australia. He took a close interest in monitoring the entire process from our home in Massachusetts right to our new home in Australia. [Name removed by Sirelo]’s attention to all the detail made the entire process go very smoothly. Moving one’s household goods, including long-held personal treasures, between countries can be a nerve-wracking process but [Name removed by Sirelo] made it painless and worry-free. He was always a reassuring presence at the end of our emails and telephone calls.

If you are planning an international move from the USA check first with Laser International and specifically [Name removed by Sirelo]. We will use [Name removed by Sirelo] again for our next move.

Neil and Enku
pro
Professional
Moved from Wellesley, Massachusetts (United States) to Melbourne (Australia)
Response of
Thank you for your review. We appreciate your business!
 on Sirelo
This company was amazing from start to delivery . I now used them twoce andnit rreallybwas exceptional service . [Name removed by Sirelo] was my contact and I am very grateful formthe service he gave
pro
Professional
Moved from Miami (United States) to Todi (Italy)
Response of
Thank you for your review. We appreciate your business!
 on Sirelo
[Name removed by Sirelo] was horrible to deal with. He was perfect before signing a contract for a responsive, very thoughtful and provided excellent service. Once the contract was sign, he ghosted me stopped replying to emails and even stopped sending invoices until I chased them. His lack of knowledge in Australian import tax meant I ended up paying additional thousands of dollars unexpectedly because of lack of awareness. He failed to take accountability for that mistake. Overall an awful person and awful experience. Do not use them.
con
Communication
Moved from Pittsburgh (United States) to Brisbane (Australia)
Response of
Thank you for your feedback. We're genuinely sorry to hear about your experience and the frustration it caused — this is far from the level of service we aim to deliver. We understand how critical clear communication and accurate information are during an international move, especially when it comes to costs like import taxes. We regret that you felt unsupported after signing the contract, but contest this was not the case here, and we, along with our partners in Australia continued to provide updates and service to you throughout your move. We take full accountability for any missteps on our part and are actively reviewing this situation internally to ensure it doesn’t happen again, however, to state that we were not replying to emails and misled you on Australian tax imports is not true. Wishing you the best in Australia.
 on Sirelo
Out of a generic online enquiry for moving from Northern California back to Norfolk England, I received 6 responses with varied in quality with [Name removed by Sirelo] from Laser by FAR the most helpful, flexible and responsive. Both the packing and unpacking agents used were excellent and friendly. The only slight hitch was a misunderstanding due to UK customs which [Name removed by Sirelo] intervened with the local agent to get sorted.
Absolutely no hesitation in recommending Laser International and [Name removed by Sirelo].
pro
Flexible
Moved from Penn Valley, Ca (United States) to Diss, Norfolk, England (United Kingdom)
Response of
Thank you for your kind words. We appreciate your business!
 on Sirelo
Just completed a move from Boston to Edinburgh, Scotland with Laser. To be honest, we read so many horror stories about international moves that we were more than a little nervous. But I happy--thrilled, in fact--to report that working with Laser International was nothing short of a superb experience. [Name removed by Sirelo] was our point person at Laser, and he was 100% professional and prompt in answering all of our many questions. The company in Boston they contracted with was one they has used before and they also were 100% professional, answered our questions, and did a great job packing up our container's worth of possessions. [Name removed by Sirelo] kept us informed as the container moved across the Atlantic. The company contracted here in Edinburgh was also great--professional, answered all our questions in a timely manner, and unpacked all our goods in 2 hours. I have moved many times in my life and this was the smoothest move ever. I give Laser International my strongest recommendation.Read more
Moved from Boston (United States) to Edinburgh (United Kingdom)
Response of
Thank you for your kind words. We appreciate your business!

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Review Sources

Sirelo
9.5
173
Facebook
9.8
45
Google
9.6
254
Loc8NearMe
9.8
80

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