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Services
International removals
Car & Vehicle transport
Associations
About
Laser International is a worldwide moving and storage company, specializing in the relocation of personal household goods and automobiles. We handle packing boxes, wrapping furniture, loading labor, worldwide transportation (ocean, air or land),...
Laser International is registered with Federal Maritime Commission. Their FMC License #024579N
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Reviews94
95% of the users recommend this moving company
94 of 94 reviews shown
Lance Baker
May 29, 2023
Laser International is an outstanding company. From pickup in Arizona to delivery in Portugal Dustin kept us informed every step of the way and answered all our questions on numerous occasions. The quote we received was right on the money with no extra charges or hidden fees. Their international partners who delivered our goods were very professional and understanding especially when the elevators broke down halfway through the delivery with no additional charges which was surprising to us. If you are considering a move to Europe I would highly recommend Laser Moving without hesitation based on our experience.
Moved from Gold Canyon (United States) to Setúbal (Portugal)
Response of Laser Moving
May 30, 2023
Thank you for your kind words. We appreciate your business!
Kathryn Riley
May 28, 2023
We chose Laser International solely because [Name removed by Sirelo] was by far the most organised and efficient person I spoke with out of all the companies I initially requested quotes from (and one of the few to actually give me the estimated quote I asked for). And I am so glad we did as both [Name removed by Sirelo] and Laser were fabulous from start to finish.
They were so accommodating to all our date changes and always kept us in the loop. [Name removed by Sirelo] replied to all our messages incredibly promptly (sometimes within minutes!) and stayed involved in the whole process from start to finish.
The movers in the US who packed up our stuff were so good at their jobs that everything survived the trip intact (which was definitely not the case with the previous movers we used!). The movers who brought our stuff to us in the UK were great, too - very fast and friendly. I have no complaints about Laser at all, and I think [Name removed by Sirelo] is an absolute delight!
If we ever move again, I will use Laser without a doubt.Read more
They were so accommodating to all our date changes and always kept us in the loop. [Name removed by Sirelo] replied to all our messages incredibly promptly (sometimes within minutes!) and stayed involved in the whole process from start to finish.
The movers in the US who packed up our stuff were so good at their jobs that everything survived the trip intact (which was definitely not the case with the previous movers we used!). The movers who brought our stuff to us in the UK were great, too - very fast and friendly. I have no complaints about Laser at all, and I think [Name removed by Sirelo] is an absolute delight!
If we ever move again, I will use Laser without a doubt.Read more
Efficient
Moved from Greenbelt (United States) to Worcester (United Kingdom)
G.S.
May 23, 2023
I trusted the company. When the movers arrived, they were extremely swift and efficient at their job and I had no doubt that they did a very sound packing of fragile objects etc.
Efficient
Price
Moved from Virginia Beach (United States) to Kristiansand (Norway)
Response of Laser Moving
May 23, 2023
Thank you for your kind words. We appreciate your business!
A.B.
May 3, 2023
Good prices, great communication and a great service. I would highly recommend Laser. Shipping arrived earlier than quoted.
Communication
Moved from Houston (United States) to Stockton-on-tees (United Kingdom)
Response of Laser Moving
May 3, 2023
Thank you for your kind words. We appreciate your business!
Jamie
April 28, 2023
Great service from start to finish.
Began with excellent customer service from [Name removed by Sirelo], to on time and professional packing and collection, to drop off and unloading.
Laser offered the best price around, the friendliest service and it only took 12 weeks from pick up in Florida to Glasgow Scotland. Cheers!
Began with excellent customer service from [Name removed by Sirelo], to on time and professional packing and collection, to drop off and unloading.
Laser offered the best price around, the friendliest service and it only took 12 weeks from pick up in Florida to Glasgow Scotland. Cheers!
Price
Moved from Palm Harbor (United States) to Glasgow (United Kingdom)
Response of Laser Moving
May 3, 2023
Thank you for choosing Laser International. We appreciate your business!
Ralph Hendry-wabel
April 8, 2023
I have been working with [Name removed by Sirelo] from the beginning for a move from Texas to Zurich. He was very pro-active but never pushy and always reachable. He was upfront about potential challenges in today's situation, provided guidance and answered any questions.
My fear was that once the contract was signed, I will be left alone, but that was certainly not the case with [Name removed by Sirelo]. He was still engaged and always available. The moving crew in both countries did a great job and I was kept informed and was able to track my container.
I can only recommend Laser International and would book them again. But more so, I really want to thank [Name removed by Sirelo] for all his support.
My fear was that once the contract was signed, I will be left alone, but that was certainly not the case with [Name removed by Sirelo]. He was still engaged and always available. The moving crew in both countries did a great job and I was kept informed and was able to track my container.
I can only recommend Laser International and would book them again. But more so, I really want to thank [Name removed by Sirelo] for all his support.
Communication
Moved from Highland Village (United States) to Rüschlikon (Switzerland)
Response of Laser Moving
April 10, 2023
Thank you for your kind words. We appreciate your business!
K.A.
April 5, 2023
First: the entire moving experience beginning with [Name removed by Sirelo]/Laser Moving was professional, friendly, organized, easy to work with in order to understand the process, and informative all the way through to the international company that Laser partners with.
Second: we've made several moves and this is the ONLY move in which our stuff was handled so delicately (literally each plastic bin was wrapped in cushioned paper to protect the contents) with everything (so far that we've opened) arriving unharmed. It's hard to believe that the boxes traveled across the ocean. When I've opened some of the boxes the contents don't look shook up at all. (Even with the cost of the shipment I honestly expected it to arrive in a mess.)
Third: the moving crews that picked up our goods in Virginia including the final unloading crew that delivered our household goods to our home in Portugal were fantastic! Quick, efficient, and friendly.
Second: we've made several moves and this is the ONLY move in which our stuff was handled so delicately (literally each plastic bin was wrapped in cushioned paper to protect the contents) with everything (so far that we've opened) arriving unharmed. It's hard to believe that the boxes traveled across the ocean. When I've opened some of the boxes the contents don't look shook up at all. (Even with the cost of the shipment I honestly expected it to arrive in a mess.)
Third: the moving crews that picked up our goods in Virginia including the final unloading crew that delivered our household goods to our home in Portugal were fantastic! Quick, efficient, and friendly.
Careful with furniture
Price
Moved from Roanoke (United States) to Porto (Portugal)
Response of Laser Moving
April 5, 2023
Thank you for choosing Laser International. We appreciate your business!
C.
March 26, 2023
If you are looking for a trustworthy and professional company to make your international move, go with Laser International. We were lucky to have [Name removed by Sirelo]supporting us. He knows the process very well, explained every step and was extremely patient with our concerns and questions. The move arrived in excellent condition and a month before expected. From pick up to delivery, it was a great experience.
Communication
Moved from Frisco (United States) to Mafra (Portugal)
Response of Laser Moving
March 30, 2023
Thank you for your kind words. We appreciate your business!
Shanna C
March 6, 2023
We were happy with this service as they answered all questions and made it very easy to move some things to Portugal out of the USA after my mother passed. I am very happy with the service and would use them again. The pricing is a bit high but not having to deal with customs is worth it. Everything arrived packed well and within a reasonable time frame. [Name removed by Sirelo] has been great as well as [Name removed by Sirelo] with everything.
Professional
Price
Moved from Seagoville (United States) to Faro (Portugal)
Response of Laser Moving
March 8, 2023
Thank you for choosing Laser International. We appreciate your business!
A.B.
February 21, 2023
They offer competitive prices and the customer service seems great at first, but once your stuff is picked up, they are very hands off. They limit their communication to replying to emails, and you deal directly with the company they pick in the country where you are moving. In our case, the moving company in the Ñetherlands was a terrible one and it had really low ratings.
The contract is made in a way that makes the client responsible for almost everything that goes wrong, so I am not surprised that Laser doesn't do anything to help or advocate on your behalf when you run into problems. For us, it was a disappointing experience and I wouldn't use them again. Our delivery took 15 weeks to arrive (the interval that they specify is 8 -12 weeks) and we paid for services that we never received and were never reimbursed. We were also shocked at the amount of paper that was used to pack our stuff but given that you pay by volume, this is probably just another way for them to make money. We unpacked a box that contained one pair of shoes and the rest was filled with packing paper. Wooden spoons were individually wrapped in 2-3 sheets of paper. Boxes containing clothes were also stuffed with packing paper.Read more
The contract is made in a way that makes the client responsible for almost everything that goes wrong, so I am not surprised that Laser doesn't do anything to help or advocate on your behalf when you run into problems. For us, it was a disappointing experience and I wouldn't use them again. Our delivery took 15 weeks to arrive (the interval that they specify is 8 -12 weeks) and we paid for services that we never received and were never reimbursed. We were also shocked at the amount of paper that was used to pack our stuff but given that you pay by volume, this is probably just another way for them to make money. We unpacked a box that contained one pair of shoes and the rest was filled with packing paper. Wooden spoons were individually wrapped in 2-3 sheets of paper. Boxes containing clothes were also stuffed with packing paper.Read more
Price
Failure to comply
Moved from Chicago (United States) to The Hague (The Netherlands)
Response of Laser Moving
February 27, 2023
Thank you for your feedback! We take your input seriously and will review our processes for potential improvements.
M.F.
February 21, 2023
We moved from the US to the UK and Laser were very professional from the start of the process to the finish. A much more thorough quote and not pushy with the sell at all, unlike other competitors we looked at. Then a very smooth process from that point in. Would highly recommend.
Moved from Chicago (United States) to London (United Kingdom)
Response of Laser Moving
February 23, 2023
Thank you for your kind words. We appreciate your business!
Christopher Langan
February 13, 2023
Couldn't have asked for a better experience with a big international move. [Name removed by Sirelo] took care of us every step of the way and Laser International ensured our happiness with the service. Go ahead and end the search so you can focus on all the other things that come with a move.
Helpful
Moved from Atlanta (United States) to Amsterdam (The Netherlands)
Carmen
February 11, 2023
I dealt with [Name removed by Sirelo] at Laser International during my move from Florida to Italy. Eddie was great! I was able to get answers to every question promptly and professionally, which is a lifesaver when moving across the world! The moving crew were puntuali and professional. And the networking on the Italian side was seamless. Thank you [Name removed by Sirelo] and the team at Laser international.
Moved from Orlando (United States) to Verona (Italy)
R.N.
February 9, 2023
I had a black swan event happen to me in October of 2022, and I had to move from Austin, Texas to Finland, Helsinki within a month. Came out of no where, was not planning on moving, relocating everything. And I had a lot to move. I had previously used another moving company to move from NYC to Austin eight months earlier. They were okay, they got the job done at the end but there were screw ups on their end, they were pricey, and they made things more difficult and stressful than they promised, or should have. They did International moves as well, but I was hesitant to use them for such a long distance move to Europe.
Fortunately, a very good friend of mine had moved from NYC to Lisbon, Portugal earlier that year, and I trust him with recommendations, 100%. He gave me the contact information for Laser International, [Name removed by Sirelo] specifically, and he told me it was the best moving experience of his life. Not stressful at all, super smooth all the way. And good communication, through and through. And he was right. Adam hooked me up properly, walked me through the daunting task of moving from one continent to another. Everything was super organized, handled well by [Name removed by Sirelo] and his team. And the price was very reasonable too. I am more than happy with my experience. My cargo arrived according to the schedule to Helsinki, everything worked out fantastically. I couldn't be happier. I look forward to using Laser International when I return to the United States. Thank you guys, very much appreciate the service that you provide!Read more
Fortunately, a very good friend of mine had moved from NYC to Lisbon, Portugal earlier that year, and I trust him with recommendations, 100%. He gave me the contact information for Laser International, [Name removed by Sirelo] specifically, and he told me it was the best moving experience of his life. Not stressful at all, super smooth all the way. And good communication, through and through. And he was right. Adam hooked me up properly, walked me through the daunting task of moving from one continent to another. Everything was super organized, handled well by [Name removed by Sirelo] and his team. And the price was very reasonable too. I am more than happy with my experience. My cargo arrived according to the schedule to Helsinki, everything worked out fantastically. I couldn't be happier. I look forward to using Laser International when I return to the United States. Thank you guys, very much appreciate the service that you provide!Read more
Communication
Moved from Austin (United States) to Hki (Finland)
Response of Laser Moving
February 9, 2023
Thank you for choosing Laser. We appreciate your business!
J.G.
January 29, 2023
No Competition, Laser International is the best !!
Allow me to clarify my opening remark as to be perfectly correct, [Name removed by Sirelo] from Laser is absolutely the best.
When I first started my search for a worldwide mover I found a referral site on google and entered my information which as a result 6 movers contacted me and I had found another as well. So from a total of 7 moving companies no one offered the services along with a competitive price as [Name removed by Sirelo]. Two of the others companies stood out as well, but not for any positive reasons. The one which was the first to contact me insisted I sign his contract that day as there could be a war and the freight lines could double in price, I declined and his price turned out to be 75% above the Laser quote. The other company refused to bring the 3 containers to my home to be loaded and said the most they would bring was 1 and if I trusted the company who agreed to bring 3 to my home (which was Laser) I should hire them, and on his words that is exactly what I did.
My wife is kind of a review research expect and Laser had some awesome reviews and I can understand why.
Fast forward ---my containers arrived in Europe in a port other than the country I had moved to as planned as [Name removed by Sirelo] knew which ports where less likely to be so busy that I would be charged an additional fee for Port storage. All moving companies have the additional fee in their quotes and reviews talk about the fee sometimes causing the original quote to double. My containers where delayed in the moving companies warehouse but I was never charged an additional fee for that and [Name removed by Sirelo] updated me a few times a week on when my containers should be delivered. Yes things don,t always go perfect but I never felt abandoned or like I had a problem, just a hiccup in Life. The most important thing to me is when my items arrived all where in perfect condition. My items included a 55” television, 3 CPU units along with 10 monitors as well as pictures and paintings.
You can trust and feel confident knowing you have the best when you hire Laser and [Name removed by Sirelo] is your contact.
Joseph G
Formally from Little Elm, Texas and now enjoying Europe.Read more
Allow me to clarify my opening remark as to be perfectly correct, [Name removed by Sirelo] from Laser is absolutely the best.
When I first started my search for a worldwide mover I found a referral site on google and entered my information which as a result 6 movers contacted me and I had found another as well. So from a total of 7 moving companies no one offered the services along with a competitive price as [Name removed by Sirelo]. Two of the others companies stood out as well, but not for any positive reasons. The one which was the first to contact me insisted I sign his contract that day as there could be a war and the freight lines could double in price, I declined and his price turned out to be 75% above the Laser quote. The other company refused to bring the 3 containers to my home to be loaded and said the most they would bring was 1 and if I trusted the company who agreed to bring 3 to my home (which was Laser) I should hire them, and on his words that is exactly what I did.
My wife is kind of a review research expect and Laser had some awesome reviews and I can understand why.
Fast forward ---my containers arrived in Europe in a port other than the country I had moved to as planned as [Name removed by Sirelo] knew which ports where less likely to be so busy that I would be charged an additional fee for Port storage. All moving companies have the additional fee in their quotes and reviews talk about the fee sometimes causing the original quote to double. My containers where delayed in the moving companies warehouse but I was never charged an additional fee for that and [Name removed by Sirelo] updated me a few times a week on when my containers should be delivered. Yes things don,t always go perfect but I never felt abandoned or like I had a problem, just a hiccup in Life. The most important thing to me is when my items arrived all where in perfect condition. My items included a 55” television, 3 CPU units along with 10 monitors as well as pictures and paintings.
You can trust and feel confident knowing you have the best when you hire Laser and [Name removed by Sirelo] is your contact.
Joseph G
Formally from Little Elm, Texas and now enjoying Europe.Read more
Communication
Moved from Little Elm (United States) to Málaga (Spain)
Response of Laser Moving
January 30, 2023
Thank you for your kind words. We appreciate your business!
M.A.M.
January 17, 2023
Moved household from Texas, USA to Sligo, Ireland and had an absolutely seamless and amazing experience with Laser Moving. I was living in Ireland already and handled everything remotely. I gave a friend the key to give the movers access in my absence.
[Name removed by Sirelo] was beyond helpful throughout the entire move. There was paperwork needed for pickup from my storage unit, shipping (I went by sea), customs, (for fees and also itemized list of goods), plus the local logistics company here in Ireland that delivered the shipment. It could've been overwhelming but thanks to [Name removed by Sirelo] it went down without a hitch and without any major headaches.
I don't hesitate for a second recommending Laser - and especially [Name removed by Sirelo] - for any moves. Especially the complex international ones. Thanks a million to the entire team!
[Name removed by Sirelo] was beyond helpful throughout the entire move. There was paperwork needed for pickup from my storage unit, shipping (I went by sea), customs, (for fees and also itemized list of goods), plus the local logistics company here in Ireland that delivered the shipment. It could've been overwhelming but thanks to [Name removed by Sirelo] it went down without a hitch and without any major headaches.
I don't hesitate for a second recommending Laser - and especially [Name removed by Sirelo] - for any moves. Especially the complex international ones. Thanks a million to the entire team!
Professional
Moved from Dallas (United States) to Collooney (Ireland)
Response of Laser Moving
January 18, 2023
Thank you for your kind words. We appreciate your business!
C.
January 10, 2023
We've moved from the US to Spain.[Name removed by Sirelo] from Laser International was our relocation Manager, and he was great. He assessed the staff and space we had to send, and we could send many last-minute, small items that we hadn't considered. We could send more staff/furniture if we knew this in advance.
Everything ran smoothly, and their partners were always responsive.
Laser has an excellent relationship price/service and complies with the timeframe.
Everything ran smoothly, and their partners were always responsive.
Laser has an excellent relationship price/service and complies with the timeframe.
Professional
Packing of furniture
Moved from Boston (United States) to Barcelona (Spain)
Response of Laser Moving
January 10, 2023
Thank you for your kind words. We appreciate your business!
G.
January 1, 2023
We moved household goods and furniture from our storage unit in Chicago to our new apartment in Berlin, Germany.[Name removed by Sirelo] and the rest of the team from Laser International were helpful and informative. There were no big surprises in terms of the final cost vs. the initial quote. In Europe, the shipment was handled by a Belgian company contracted by Laser, who were also very helpful, especially when it came to releasing our shipment from customs. The whole move (Chicago-Berlin) was incredibly fast and only took four weeks (probably a fluke).
Communication
Moved from Chicago (United States) to Berlin (Germany)
Response of Laser Moving
January 3, 2023
Thank you for choosing Laser!
Jonathan
December 31, 2022
I went with Laser International to ship some family heirlooms from Lubbock, Texas to Canberra, Australia. [Name removed by Sirelo] was the main contact point, and he was incredibly professional and patient with my questions. I was somewhat nervous with a transnational-transoceanic move, especially going from 1 remote location to another remote location. But [Name removed by Sirelo] was efficient and diligent, and the Laser International crew (including their subcontractors) were extremely courteous and careful with the shipment. They also went above and beyond the call of duty, with regular updates on the shipment location and alerts on anything potentially affecting shipment. They are very professional. I highly recommend their services, and plan to use them again in the future.
Professional
Moved from Lubbock (United States) to Canberra (Australia)
Response of Laser Moving
January 3, 2023
Thank you for your kind words!
Felipe Santarosa
December 30, 2022
The company misevaluated the size of my moving, which resulted in extra costs for me. They subcontracted packing which resulted in excessive disassembling of furniture. The move run late, arriving in Dublin during Xmas holidays, which again resulted in more extra costs at the port due to demurage, since they corresponding agent was unable to get necessary documentation from the shipping line.
Failure to comply
Moved from Houston (United States) to Dublin (Ireland)
Response of Laser Moving
January 5, 2023
Thank you for your feedback. Your final shipping size did increase over what was surveyed and we discussed this together at the time it happened and we provided options to you in order to bring your shipping costs down to the original quoted price. You personally approved the extra costs even though the option to reduce what you were shipping was provided.
Regarding the delays experienced with your goods, as mentioned before to you, the delays were due to the steamship line and the transloading point and were outside of the control of Laser, or Laser’s partners. This steamship line delay would have occurred regardless of the company selected for your relocation and is not a unique problem from working with Laser. Furthermore, your Laser representative and our partner in Dublin kept you informed of all related delays from the steamship line.
You mention that the corresponding agent was unable to get the necessary documentation from the shipping line as well but please understan d that because of the timing for your containers’ arrival it was impossible to obtain any earlier due to the observance of the holiday closures. Every effort was made to facilitate your delivery as early as possible. We do appreciate your business and are sorry to hear of your frustrations and wish you nothing but the very best!Read more
Regarding the delays experienced with your goods, as mentioned before to you, the delays were due to the steamship line and the transloading point and were outside of the control of Laser, or Laser’s partners. This steamship line delay would have occurred regardless of the company selected for your relocation and is not a unique problem from working with Laser. Furthermore, your Laser representative and our partner in Dublin kept you informed of all related delays from the steamship line.
You mention that the corresponding agent was unable to get the necessary documentation from the shipping line as well but please understan d that because of the timing for your containers’ arrival it was impossible to obtain any earlier due to the observance of the holiday closures. Every effort was made to facilitate your delivery as early as possible. We do appreciate your business and are sorry to hear of your frustrations and wish you nothing but the very best!Read more
L.P.
December 23, 2022
We just moved from Virginia, U.S. to the U.K. and have been delighted with the service we received from Laser International. We were always able to get hold of [Name removed by Sirelo] if we had questions. He made it a very easy process from start to finish and not one single item was broken in all 54 boxes. We highly recommend Laser International.
Moved from Newport News (United States) to Arundel (United Kingdom)
Response of Laser Moving
December 26, 2022
Thank you for your kind words. We appreciate your business!
Benoit Sauvage
December 20, 2022
STAY AWAY FROM THIS COMPANY! Avoid this company by all means! We have moved over 10 times in our life with 4 international moves and this is the worth experience and the least professional company we ever had to deal with. We had a very clear discussion on our service needs and expectations with [Name removed by Sirelo] before contracting him and he fooled us and kept on raving about his positive comments that we clearly see now are certainly not real or genuine! As soon as Laser received our money (almost 30k$) they were nowhere to be seen anymore. We had to reach out to them tough emails, phones calls, WhatsApp and chase them down to have to most simple answer on our move. While they did an ok job for the US portion of the trip once our container arrived in France the whole nightmare started! Laser contracted an outside “moving company” located 300 km away from our residency and literally sent us 3 men and a van! We had a huge load of goods and a motorcycle to download and they had zero equipment and no lift on the truck or their van. They pushed my motorcycle that is 1000 pounds from the truck to the van and almost made it fall on the ground from 2 m high as they did not have a lift or any equipment of any sort! 3 men in sweat pants and a van! The move that was plan for 1 day ended up lasting 5 and during the process we were mistreated, threatened and suffered injuries as my wife and had had to help the 3 men over the all process! Some of our goods where completely damaged. We have videos and pictures of all. We ended contracting another company ourselves to finish the job! After all our suffering and reporting day after day this unacceptable, horrible situation and treatment [Name removed by Sirelo] did not even have the decency to present his excuses but sent us an email offering a 500$ refund out of the almost 30k$ we paid. This company is not only a joke they are liars and thieves! STAY AWAY FROM THIS COMPANY!Read more
Unprofessional
Moved from Miami (United States) to Roquefort-les-pins (France)
Response of Laser Moving
January 16, 2023
Thank you for your review and for allowing Laser to assist you in your move overseas. We are sorry to hear that our service did not live up to your expectations.
Our team maintained regular communication throughout all portions of the move process and were responsive when any issues were brought to our attention. This included arriving with an improper truck at delivery. Laser immediately contacted our delivery agent to address the issue and ensure the remainder of your move went as smoothly as possible. By coordinating with our agent an additional truck was sent with a lift to avoid damaging your bike while unloading.
As an attempt to remedy the situation Laser offered a $500 refund and to assist with the filing of an insurance claim so that you could be properly compensated for any damaged items.
While we value the opinions of all our clients, claiming that we are “liars and thieves” and that our reviews are fake is not factual. All reviews we have received are from clien ts that have paid for our service and we have signed documents/paperwork that can prove this.
Thank you again for allowing us to assist with your relocation overseas. We wish you nothing but the best going forward!Read more
Our team maintained regular communication throughout all portions of the move process and were responsive when any issues were brought to our attention. This included arriving with an improper truck at delivery. Laser immediately contacted our delivery agent to address the issue and ensure the remainder of your move went as smoothly as possible. By coordinating with our agent an additional truck was sent with a lift to avoid damaging your bike while unloading.
As an attempt to remedy the situation Laser offered a $500 refund and to assist with the filing of an insurance claim so that you could be properly compensated for any damaged items.
While we value the opinions of all our clients, claiming that we are “liars and thieves” and that our reviews are fake is not factual. All reviews we have received are from clien ts that have paid for our service and we have signed documents/paperwork that can prove this.
Thank you again for allowing us to assist with your relocation overseas. We wish you nothing but the best going forward!Read more
A.G.
December 5, 2022
My husband and I were impressed with Laser International's outstanding service throughout our move. We appreciated all the people we interacted with, and the smooth process exceeded our expectations. We did not experience any problems or surprises. Laser International was professional, reliable, and responsive - all of which mitigated stress and allowed us to feel relaxed every step of the way. We would recommend them.
Moved from New York (United States) to Zürich (Switzerland)
Response of Laser Moving
December 6, 2022
Thank you for your kind words. We appreciate your business!
S.
November 9, 2022
La compañía realizó mi mudanza desde Texas a España y recibí todo en tiempo y forma. La atención del Sr, [Nombre eliminado por Sirelo] siempre atento y muy amable a mis consultas y dudas, cumplimiento al 100%, lo recomiendo sin dudas, tanto en USA como en España cumplieron ampliamente mis expectativas. Ninguna queja, muchas gracias por la atención excelente desde el primer momento al último.
Communication
Moved from Fort Worth (United States) to Vigo (Spain)
Response of Laser Moving
November 10, 2022
Thank you for choosing Laser International!
Anthea Engle
October 28, 2022
I started contacting international movers the end of March this year in preparation for my final move back home from Georgia USA to the UK. I wasn’t moving a whole household just boxes and boxes of my personal stuff, no furniture, or appliances etc. A lot of companies I contacted did not handle small moves like mine. Others I crossed off the list as they sounded very shady for various reasons. I finally narrowed it down to two companies by the end of April but that is when I started having problems. I had a hard time getting a proper quote from either one, having them getting back to me with my questions etc. This went on for several months. One of the companies stopped answering emails altogether and the other one kept referring to her boss who sent her the answers to some of my questions with spelling mistakes and ignored important questions for her to forward to me. I was getting the feeling she was out of her depth. In June my brother told me of a company his friend was using for his move from Texas to the UK called Laser International and he was very happy with them. I contacted them straight away and [Name removed by Sirelo] answered me immediately and he and his company Laser International have been great through my whole ordeal. Within a week I had signed the contract. In all these months I wasn’t even near signing a contract with the other company and had become very stressed. I am now in the UK and my boxes have arrived safely. I couldn’t have done it without [Name removed by Sirelo] and Laser International. [Name removed by Sirelo] is great. He is very professional, friendly and he took the load off my shoulders. Laser International is the best company to work with and definitely know what they are doing! Don’t waste your time and energy like I did before I knew of them. Once I was in their hands, I didn’t have to worry about anything and I highly recommend them.Read more
Moved from Byron (United States) to Manchester (United Kingdom)
Response of Laser Moving
October 31, 2022
Thank you for choosing Laser. We appreciate your business!
B.W.
October 24, 2022
Laser came recommended by a friend and we are happy we selected them for our move from US to Europe. Very professional, courteous and timely. Everything arrived undamaged, that is certainly the biggest plus. Highly recommended.
Professional
Moved from Chicago (United States) to Brussels (Belgium)
Response of Laser Moving
October 24, 2022
Thank you for choosing Laser International!
J.G.
September 28, 2022
This company has a bottom level customer service, work ethic and reliability. They permanently under deliver. They are absolutely unreliable on dates and unorganized in their service delivery. I strongly recommend you never enter business with them.
Failure to comply
Moved from Boston (United States) to Strasbourg (France)
Response of Laser Moving
October 4, 2022
Thank you for your review and for allowing Laser to assist you in your move overseas! While we appreciate earning your business, we do strongly disagree with your 1-star rating/review.
You were quoted an estimated door-to-door transit time of 11-15 weeks and your delivery was 13 weeks and 5 days. Also, our team at Laser has always responded timely to your emails/calls and worked hard to meet all of your requirements.
To now say we are "bottom level" and "permanently under deliver" is simply not true. We will continue to provide all of our clients with great customer service. Thank you again for allowing us to assist with your move overseas!
You were quoted an estimated door-to-door transit time of 11-15 weeks and your delivery was 13 weeks and 5 days. Also, our team at Laser has always responded timely to your emails/calls and worked hard to meet all of your requirements.
To now say we are "bottom level" and "permanently under deliver" is simply not true. We will continue to provide all of our clients with great customer service. Thank you again for allowing us to assist with your move overseas!
A.O.
September 14, 2022
Working with Laser international has been a wonderful experience. [Name removed by Sirelo] has been our go-to along the way. [Name removed by Sirelo] has always been prompt with email responses and thorough with his explanations. I would recommend [Name removed by Sirelo] and Laser international to anybody that asks. Their prices are reasonable, and the wait time was shorter than expected. Thank you, [name removed by Sirelo], for all your help!
Moved from Columbia (United States) to York (United Kingdom)
Response of Laser Moving
September 29, 2022
Thank you for your kind words!
D.J.
August 31, 2022
Laser International organised my move from Illinois to England in a very professional and efficient way. They were helpful with all the paperwork, and my goods were delivered without a hitch. I would use them again.
Moved from Rockford (United States) to Chertsey (United Kingdom)
Response of Laser Moving
August 31, 2022
Thank you for choosing Laser International! We appreciate your business!
P.
August 7, 2022
Overall superb experience, mostly due to Laser International Moving and [names removed by Sirelo] our Relocation Manager.
[name removed by Sirelo] was fantastic! Real professional, kept clear communication channels, excellent availability and response time, transparent in action and word, excellent follow-through with friendly, personal guidance throughout the entire moving process, both in the US and The Netherlands. Very impressed and would definitely recommend Laser International!
Extremely impressed with [name removed by sirelo] our US movers (sub-contractor), who helped pack our household and get everything ready for shipment. The crew under the expert seasoned leadership of [name removed by Sirelo], was on time, methodical, efficient, very hard-working, friendly and funny. Very personable and helpful in answering last minute questions and removing any lingering doubt. The crew was fun and professional leaving a lasting impression. Follow-up and communication on a few issues were handled and resolved extremely well and fast. Highly recommend!
Dutch counter-part movers Schmidt Global on the receiving end in The Netherlands, were much less impressive.
Schmidt Global lacks customer focus, service and support. Very late arrival, extremely poor communication (none), lazy, careless, complete lack of work ethic, commitment and professionalism. We were very grateful for [name removed by Sirelo], our Laser International relocation manager, professionalism, communication, swift follow-through and customer focused solution-oriented approach.
HIGHLY recommend [name removed by Sirelo] and Laser International Movers! EXCELLENT all around.Read more
[name removed by Sirelo] was fantastic! Real professional, kept clear communication channels, excellent availability and response time, transparent in action and word, excellent follow-through with friendly, personal guidance throughout the entire moving process, both in the US and The Netherlands. Very impressed and would definitely recommend Laser International!
Extremely impressed with [name removed by sirelo] our US movers (sub-contractor), who helped pack our household and get everything ready for shipment. The crew under the expert seasoned leadership of [name removed by Sirelo], was on time, methodical, efficient, very hard-working, friendly and funny. Very personable and helpful in answering last minute questions and removing any lingering doubt. The crew was fun and professional leaving a lasting impression. Follow-up and communication on a few issues were handled and resolved extremely well and fast. Highly recommend!
Dutch counter-part movers Schmidt Global on the receiving end in The Netherlands, were much less impressive.
Schmidt Global lacks customer focus, service and support. Very late arrival, extremely poor communication (none), lazy, careless, complete lack of work ethic, commitment and professionalism. We were very grateful for [name removed by Sirelo], our Laser International relocation manager, professionalism, communication, swift follow-through and customer focused solution-oriented approach.
HIGHLY recommend [name removed by Sirelo] and Laser International Movers! EXCELLENT all around.Read more
Moved from Boston (United States) to The Hague (The Netherlands)
Response of Laser Moving
August 8, 2022
Thank you for choosing Laser International!
Melina Heaton
July 27, 2022
[name removed by Sirelo] really went above and beyond in helping us at a difficult time. We were moving in the middle of the pandemic and had 2 separate international moves happening simultaneously. [name removed by Sirelo] understood what we needed and helped make it happen as smoothly as possible. The team in Houston were quick and efficient. The team in the Netherlands really helped us through the ups and downs of several lock downs. They really went the extra mile to finally get our things to us. I cannot recommend [name removed by Sirelo] enough!
Moved from Houston (United States) to Beaune (France)
Jenny Leung
July 24, 2022
I was very satisfied with Laser International and their entire team. [name removed by Sirelo] was our representative and was very responsive and always answered our questions. Our situation was delayed personally and [name removed by Sirelo] was very understanding and kept me up-to-date on the container and logistics until we were ready to officially get the move team in. The packaging company that Laser International partnered with were amazing. They got everything done in 1 day. There was a bit of confusion on whether or not we were getting a full-size container to our street, but it was quickly cleared up. After our stuff was sent out, we were in the hands of Eurogroup, who handled our stuff from the UK side. Our stuff arrived within 3 weeks from SF to London...so we ended up having to pay for storage. On the day our stuff was delivered in London, the movers on this side were quick and professional! All of our stuff remained undamaged and in great condition. Would happily use them again if and when we move international!Read more
Moved from San Francisco (United States) to London (United Kingdom)
Response of Laser Moving
July 26, 2022
Thank you for choosing Laser International to handle your move. We appreciate your business!
Ricardo Mendonca
July 22, 2022
If you have just arrived at this review page, I am happy for you. You can stop looking for a removal company, right now. By far, Laser International provided me the best service and support out of every other removal company I have had the experience of working with so far. They have outstanding customer interactions, always telling you what is going on, clarifying doubts, and being very fast to reply. I cannot recommend than enough, not only to expat colleagues and friends, but specially if you, like myself before knowing about them, were having a hard time finding the right removal company to do business with.
Moved from New York (United States) to Düsseldorf (Germany)
Response of Laser Moving
July 25, 2022
Thank you for your kind words!
V.
July 19, 2022
I couldn’t have known how lucky I would be when I selected [name removed by Sirelo] and Laser International. My move ended up being a 20 month affair due to an immigration issue and [name removed by Sirelo] was kind, responsive, and accommodating at every turn. After the move and after everything had been paid, I realized that an item was damaged and [name removed by Sirelo] was remained as responsive and helpful as ever. I would work with them again in a heartbeat.
Responsiveness and honesty and best price
Moved from New York (United States) to Montreal (Canada)
Response of Laser Moving
July 20, 2022
Thank you for choosing Laser to handle your international move!
John Grigg
July 16, 2022
Laser helped us move our lives from Chicago back home to the UK. Not only were they the best priced offer (including boxing up, which was a lifesaver) they were also attentive to questions and lovely to deal with. Special thanks to[name removed by Sirelo] who looked after us.
Moved from Chicago (United States) to Beer (United Kingdom)
Response of Laser Moving
July 18, 2022
Thank you for choosing Laser International!
Megan Liston
July 15, 2022
Our experience with Laser to move from Chicago to Lisbon, Portugal was incredible! I found the great reviews so reached out and heard from [name removed by Sirelo] Specht quickly. The entire process was so smooth from communication, organization, paperwork, packing, and unpacking! The movers were great both in Chicago and in Portugal. We received our 20-ft container within 8 weeks (during covid times might I add)! The value was fantastic as well. I would highly recommend Laser for your international move.
Moved from Chicago (United States) to Lisbon (Portugal)
Response of Laser Moving
July 18, 2022
Thank you for your kind words!
Shreyas
July 15, 2022
Selected Laser International moving purely based on affordability/quick response time and reviews from so many other people who used their service. I used their moving service from Texas to Toronto and they were professional in moving and packing furniture without causing any damage. [name removed by Sirelo] was critical in communication through out the process and period until I got back all my stuff unpacked and installed. They were swift in sending moving teams to/from and reasonably priced during peak Summer moving timeline. Could not have asked for any better moving company. Strongly recommend these folks if you are moving anywhere. They also do a video calling to ensure what items you have and how much it may technically cost so that its kind of contact-less quote service.
Moved from Lewisville (United States) to Toronto (Canada)
Response of Laser Moving
July 18, 2022
Thank you for your business!
Zaida Alvarez
July 14, 2022
Amazing moving company. We moved from Chicago to Barcelona. They packed everything and shipped all our stuff without damaging anything. We received everything in less than 12 weeks. From door to door. I will recommend it 100%!!
Moved from Chicago (United States) to Barcelona (Spain)
Response of Laser Moving
July 18, 2022
We appreciate your business!
J.
July 13, 2022
We have been very satisfied with Laser International to help us relocate from Texas to Europe.
They've been very professional, providing thorough documentation to help us understand the process and plan accordingly.
[name removed by Sirelo] was quick to answer our questions, and also very patient with us: he understands how much pressure an intercontinental relocation puts on a family.
He and his teams were on schedule all along the process, and updated us at each important step.
There was no surprise and no extra charge on their side, even when we realized we would need extra packing materials.
The pack and pick up operation team proceeded swiftly and smoothly, they did not damage anything.
Their European partner charged us extra due to the poor accessibility to our new home, but this was expected and reasonable.
I definitely recommend Lase International, they know what they do and are good at it.
They've been very professional, providing thorough documentation to help us understand the process and plan accordingly.
[name removed by Sirelo] was quick to answer our questions, and also very patient with us: he understands how much pressure an intercontinental relocation puts on a family.
He and his teams were on schedule all along the process, and updated us at each important step.
There was no surprise and no extra charge on their side, even when we realized we would need extra packing materials.
The pack and pick up operation team proceeded swiftly and smoothly, they did not damage anything.
Their European partner charged us extra due to the poor accessibility to our new home, but this was expected and reasonable.
I definitely recommend Lase International, they know what they do and are good at it.
professional
Moved from Houston (United States) to Béthune (France)
Response of Laser Moving
July 14, 2022
Thank you for your business!
Andrew Bentley
June 29, 2022
I chose Laser International after researching cost, timescale, responsiveness and professionalism. They weren't the cheapest but were well below the average. They weren't the quickest either but the timeframe was okay and the cost made a slightly longer wait worthwhile. [name removed by Sirelo], who coordinated the collection of my goods in Florida, is an effective communicator and made the move a little bit less stressful than it might have been, especially as the country was still under the effects of the pandemic.
All in all, I would recommend Laser International and they were far superior than some of the other companies I looked at.
All in all, I would recommend Laser International and they were far superior than some of the other companies I looked at.
Communication and responsiveness.
Moved from Kissimmee (United States) to London (United Kingdom)
Response of Laser Moving
July 14, 2022
Thank you for your business!
C.H.
May 23, 2022
I want to complement Laser International for a truly professional job in handling our shipment from Houston Texas to London UK. The arrangements from the initial conversation with [name removed by Sirelo], through the estimation stage, subsequent packing, shipping and delivery of our possessions was first class. At all stages [name removed by Sirelo] kept us in the know as to what was happening. Anyone wanting to relocate overseas from USA would be advised to contact Laser International. We were not disappointed in the whole experience.
Professional
Caring
Moved from Houston (United States) to London (United Kingdom)
Response of Laser Moving
May 24, 2022
Thank you for choosing Laser International!
Kate Schick
April 18, 2022
EXCELLENT service from [name removed by Sirelo] at Laser International. From the initial quote to the final delivery (Texas to Scotland), he was in contact the whole time.
Overall, a very successful move and I have no hesitation to recommend Laser International to others.
Overall, a very successful move and I have no hesitation to recommend Laser International to others.
Very responsive to questions despite it being a relatively small shipment. Final cost came in *under* the price quoted (a lovely surprise), and arrived in the UK earlier than expected (even better)
US Packers (not Laser but a sub contractor) did not wear masks in my house (during covid). Books were packed in large boxes instead of book boxes. They could barely be lifted at our end. A few (1-2) minor items arrived broken.
Moved from Texas (United States) to Stirling (United Kingdom)
Response of Laser Moving
April 19, 2022
Thank you! We appreciate your business!
Andrew Lewis
April 15, 2022
After a thorough review of the many companies who do the type of international shipping we needed, my family chose Laser International to move our belongings from Illinois to Wales.
[name removed by Sirelo], the Laser International representative, was pleasant and friendly and simply excellent to work with from beginning to end, He was quick to respond to any concerns we had, even the most minor, and his answers were honest, detailed, and immensely helpful. The timeframe he gave us for our goods to travel from Illinois to the UK was really accurate and our goods moved through Customs without a glitch. Everything arrived in tiptop shape, too.
If we ever need to make a move like this again, we would never settle for any company but Laser. No one could have done a better job. Thank you, [name removed by Sirelo], and thank you, Laser!
[name removed by Sirelo], the Laser International representative, was pleasant and friendly and simply excellent to work with from beginning to end, He was quick to respond to any concerns we had, even the most minor, and his answers were honest, detailed, and immensely helpful. The timeframe he gave us for our goods to travel from Illinois to the UK was really accurate and our goods moved through Customs without a glitch. Everything arrived in tiptop shape, too.
If we ever need to make a move like this again, we would never settle for any company but Laser. No one could have done a better job. Thank you, [name removed by Sirelo], and thank you, Laser!
Responsive
Detailed
Moved from Galena (United States) to Llandudno (United Kingdom)
Response of Laser Moving
April 18, 2022
Thank you for your business!
J.C.
April 6, 2022
We have just finished our moving from Katy - Texas to Valencia – Spain. We hired the services of LASER INTERNATIONAL – Worldwide Moving and Storage and we are really happy with the results, they did an excellent job moving our goods. The process went smoothly from start to finish and there was not any damage to the pieces moved.
We want to highlight specially the professional work done by the relocation Manager Mr. [name removed by Sirelo] who guided us all along the process answering our questions and satisfying our requests and needs either personally or through his crew, and everything went as planned and promised. Both the USA crew and the Spain crew were very kind and efficient and they certainly exceeded our expectations.
We strongly recommend Laser International for anybody needing a similar service as the one we did.
We want to highlight specially the professional work done by the relocation Manager Mr. [name removed by Sirelo] who guided us all along the process answering our questions and satisfying our requests and needs either personally or through his crew, and everything went as planned and promised. Both the USA crew and the Spain crew were very kind and efficient and they certainly exceeded our expectations.
We strongly recommend Laser International for anybody needing a similar service as the one we did.
The move was done in less time than expected
Not any damage to our stuff
Moved from Katy (United States) to Valencia (Spain)
Response of Laser Moving
April 7, 2022
Thank you for choosing Laser International!
Jan Schnepp
March 23, 2022
Best possible move you can hope for.
Let me try to summarize my experience with Laser:
FYI, you will see this review on any other platform. I intended to write individual review per platform, but honestly I think the below describes my experience pretty accurately.
My move was from Texas to Germany, scheduled for end of Feb '22 (my plan).
Quoting, Estimates, Customer service:
I had to go through a lot of calls, mails, etc. with a lot of companies. While many bombard you with mails and calls, Laser (especially [name removed by Sirelo]), was nice, professional and just present enough to stay permanently on my radar. That already was a big plus for me, because I'm getting annoyed quickly by Sales people. Good start Laser, thanks to [name removed by Sirelo] you assigned the right guy to me.
Estimates from Laser, were nothing short of spot on. And they were not rolling the dice. I mean that the estimate of the volume, weight which they base their price on, was spot on.
I paid almost exactly what [name removed by Sirelo] estimated (within a 3% interval). That is mind-blowing and impressive if you consider what the estimate is based on (video tour!)
To make it better, the estimate of the delivery was also spot on. [name removed by Sirelo] estimated 6-8 weeks from pick-up, it was delivered within the 8th week.
Now, some words on this:
We are (were when I wrote this) in the middle of a period of globally disrupted supply chains, container shortages, general shipping shortages, even war. Laser held up their promise! Think about it for a moment. That is significant for your planning. I don't know if I was just lucky, but there is not even the slightest complaint here and only praise!
That might be important for the reviewer as it would have been for me, let me add some comments on people complaining about stuff not being delivered on time or Laser not answering or whatever:
a) Laser always answered
b) You really haven't understood how this works as Laser works with partners. All these partners are very professional and nice. But you need to understand, that Laser is not the only company they do business with, that means Laser has limited control over these partners. If you don't understand that, stop confusing people.
I realized that late in the game of my selection process that I have to dismiss this feedback. It's almost like Amazon reviews when people give 1-star reviews of a product because packaging was damaged...
Packaging, delivery of goods, damaged goods:
That will be a short paragraph, packaging was perfect, delivery was perfect. Damaged goods? None!
Think about this for a moment! None, not one vase, mirror, or glass was broken. We were moving a complete household to Germany! I think that speaks for itself when it comes to the quality of the work done, quality of the packaging and the delivery.
Let me try to summarize this, and I do hope this helps you reading this:
I can't imagine any better experience moving my stuff internationally. The only thing I regret is spending the insane amount of time finding Laser. If I ever need to relocate internationally again, it will be Laser.Read more
Let me try to summarize my experience with Laser:
FYI, you will see this review on any other platform. I intended to write individual review per platform, but honestly I think the below describes my experience pretty accurately.
My move was from Texas to Germany, scheduled for end of Feb '22 (my plan).
Quoting, Estimates, Customer service:
I had to go through a lot of calls, mails, etc. with a lot of companies. While many bombard you with mails and calls, Laser (especially [name removed by Sirelo]), was nice, professional and just present enough to stay permanently on my radar. That already was a big plus for me, because I'm getting annoyed quickly by Sales people. Good start Laser, thanks to [name removed by Sirelo] you assigned the right guy to me.
Estimates from Laser, were nothing short of spot on. And they were not rolling the dice. I mean that the estimate of the volume, weight which they base their price on, was spot on.
I paid almost exactly what [name removed by Sirelo] estimated (within a 3% interval). That is mind-blowing and impressive if you consider what the estimate is based on (video tour!)
To make it better, the estimate of the delivery was also spot on. [name removed by Sirelo] estimated 6-8 weeks from pick-up, it was delivered within the 8th week.
Now, some words on this:
We are (were when I wrote this) in the middle of a period of globally disrupted supply chains, container shortages, general shipping shortages, even war. Laser held up their promise! Think about it for a moment. That is significant for your planning. I don't know if I was just lucky, but there is not even the slightest complaint here and only praise!
That might be important for the reviewer as it would have been for me, let me add some comments on people complaining about stuff not being delivered on time or Laser not answering or whatever:
a) Laser always answered
b) You really haven't understood how this works as Laser works with partners. All these partners are very professional and nice. But you need to understand, that Laser is not the only company they do business with, that means Laser has limited control over these partners. If you don't understand that, stop confusing people.
I realized that late in the game of my selection process that I have to dismiss this feedback. It's almost like Amazon reviews when people give 1-star reviews of a product because packaging was damaged...
Packaging, delivery of goods, damaged goods:
That will be a short paragraph, packaging was perfect, delivery was perfect. Damaged goods? None!
Think about this for a moment! None, not one vase, mirror, or glass was broken. We were moving a complete household to Germany! I think that speaks for itself when it comes to the quality of the work done, quality of the packaging and the delivery.
Let me try to summarize this, and I do hope this helps you reading this:
I can't imagine any better experience moving my stuff internationally. The only thing I regret is spending the insane amount of time finding Laser. If I ever need to relocate internationally again, it will be Laser.Read more
Incredible accuracy of estimates
Best price
Moved from Austin (United States) to Kaiserslautern (Germany)
Response of Laser Moving
March 23, 2022
Thank you for your kind words. We appreciate your business!
Amy Sterly
February 17, 2022
I had to move my family's belongings from Florida to the UK and was not sure where to turn. After a lot of research and looking at reviews, I chose a few different ones to compare and [name removed by Sirelo] at Laser was so friendly, accommodating and sympathetic to any difficulties that I decided to choose Laser and they were great through the whole process. It was reassuring to have one contact who was there throughout the process so you always know there was someone to sort out any problems. Everything arrived safely and in tact!
It was good to have one contact who was there through the whole process.
There was a miscommunication from head office to the local Florida movers so they did not bring enough boxes or packing materials, but it was sorted quickly.
Moved from Bradenton (United States) to Welshpool (United Kingdom)
Response of Laser Moving
February 17, 2022
Thank you! We value your business!
A.B.
February 4, 2022
We selected Laser International moving from Texas to Portugal based on thorough research, positive reviews (yes, the reviews were critical), communication with a representative, and reasonable price. We could not have made a better choice as the whole process starting with initial arrangements, packing, storage, shipping and delivery went very smoothly. We had no experience with moving overseas, so we were quite cautious and nervous to say the least. [name removed by Sirelo], the relocation manager did an outstanding job of explaining, clarifying, responding and staying in touch, and above all dealing with an inexperienced and impatient customer like myself.
I recommend Laser International-Worldwide Moving and Storage without reservations and will be happy to answer questions.
I recommend Laser International-Worldwide Moving and Storage without reservations and will be happy to answer questions.
professional approach
reasonable price
Moved from San Antonio (United States) to Canico, Madeira (Portugal)
Response of Laser Moving
February 4, 2022
Thank you! We appreciate your business!
Doug
December 28, 2021
Moving with Laser was the best moving experience we have ever had. Moving half way around the world is no small task. Their representative answered all our questions and kept in touch with us throughout the entire process. Everything arrived in excellent condition and even earlier than we expected.
Thank you Laser! You guys were great!
Thank you Laser! You guys were great!
Moved from Timisoara (Romania) to Crittenden, Kentucky (United States)
Response of Laser Moving
December 29, 2021
Thank you for your business!
L.M.
December 6, 2021
We had the pleasure of using Laser International for our move from New York to France. The teams on both continents were professional, extremely efficient, and responsive to all of our concerns. We received all of our belongings in the exact condition they were shipped out in. We will absolutely work with Laser for our next move. Thank you to everyone involved! You were all great!
efficient, professional, considerate of our family heirlooms
Moved from Long Island (United States) to Paris (France)
Response of Laser Moving
December 7, 2021
Thank you for your kind words. We appreciate it!
J.S.
November 17, 2021
I was really concerned about our move from Texas to Valencia, Spain but Laser International really did an outstanding job with it. [name removed by Sirelo] was always available to answer any of my questions by phone or emails. We are completely satisfied with their service and will call on them for my next move. Thank you. Five stars all the way.
Always available
Very knowledgeable
Moved from Houston (United States) to Valencia (Spain)
Response of Laser Moving
November 17, 2021
Thank you for choosing Laser International!
K.H.
November 15, 2021
Our agent led us through the process from initial contact to final delivery. There were no unpleasant surprises and any points of concern were promptly dealt with by the agent. Excellent customer service! And the goods arrived a bit ahead of schedule in perfect condition.
Excellent customer service
Competitive Price
Moved from Houston (United States) to Genolier, Vd (Switzerland)
Response of Laser Moving
November 15, 2021
Thank you for choosing Laser International!
Steven
November 12, 2021
My wife and I moved from Austin, TX to a small town in France. [name removed by Sireo], our relocation manager, was knowledgeable about the process and was always available to answer questions. There was a slight delay of our belongings arriving within the time frame given to us, but that was due to customs taking longer than usual to clear our shipment. Both [name removed by Sirelo] and the local movers in charge of delivering our things were communicative during that time. Everything arrived in great condition, even our boxes still looked like they had just been packed. I've made an international move before with a different company, and my things looked pretty beat up the last time around. Very happy with the level of service at Laser International.
Responsive
Experienced
Moved from Austin (United States) to Orthez (France)
Response of Laser Moving
November 15, 2021
Thank you for your business!
H.P.
November 10, 2021
This was the only company that cared enough to do a zoom call to view our goods to be shipped. They were also the only company to mention the required TOR form that we needed to submit to the UK Customs. All in all very impressed with their customer service.
Our goods have not arrived yet but we are still within the quoted schedule for delivery
Our goods have not arrived yet but we are still within the quoted schedule for delivery
Knowledgable about UK imports
Thorough consideration of goods to be shipped
Moved from Chalfont (United States) to Norwich (United Kingdom)
Response of Laser Moving
November 11, 2021
Thank you for choosing Laser International!
T.C.
November 1, 2021
I would recommend Laser International without any hesitation. I moved from Midland, Texas to a small town in West Yorkshire, UK. From initial enquiries I felt very comfortable with [name removed by Sirelo], who was polite and patient with my questions, and never kept me waiting for a response. He made it clear that he was there to help me and make the whole process go smoothly. His professionalism was evident and comforting. (I had talked with a couple of rather rude people at other companies). I had read some bad reviews and experiences from others, but he allayed my fears from the word 'go'! Totally satisfied with their service and will call on them for my next move. Thank you.
Moved from Midland (United States) to Holmfirth (United Kingdom)
Response of Laser Moving
November 2, 2021
Thank you for your kind words! We are grateful for your business!
M.C.
October 26, 2021
Unbelievable experience!! My son recently moved from MA to Montreal, Canada. [name removed by Sirelo] was our relocation manager. The move was a little complicated as I was navigating the US side since he went on ahead for his new job and I live in NJ. [[name removed by Sirelo] helped us from start to finish. He was extremely professional and friendly. He was ALWAYS available for all of our questions...and there were lots of them. His response time was amazing which helped eliminate some of the stress in a very stressful situation. The quote and recommendations he made were spot on. [name removed by Sirelo] is a huge asset to this company! I would definitely use Laser moving with [name removed by Sirelo] as my point of contact for any future moves! Thanks so much, [name removed by Sirelo]!
Outstanding customer service
Both personal and professional
Moved from Somerville (United States) to Montreal (Canada)
Response of Laser Moving
October 27, 2021
Thank you for choosing Laser International! We appreciate your business!
Deepika
August 15, 2021
Very pleasant experience!! We moved from Texas to Canada. [name removed by Sirelo] was our relocation manager. He helped us from start to finish. He was extremely professional and friendly. One best thing is he is always available for all our questions. We moved during the quarantine period and he helped us plan everything perfectly for our good to reach us once we complete our quarantine time!! On price side also [name removed by Sirelo] gave us the best offer! The whole process was so transparent and qiuck! Thank you so much [name removed by Sirelo] I would definitely go with laser moving for all our future moves!
Moved from Texas (United States) to Regina (Canada)
Response of Laser Moving
October 27, 2021
Thank you for your review. We appreciate it!
M.A.
August 8, 2021
I shopped around for several international moving companies and Laser International offered me the best quote by far. Moving overseas is stressful enough: they made the whole process a breeze! From the initial quote to the delivery of my belongings, the experience was extremely professional and fast. The manager [name removed by Sirelo] was extra patient with me, promptly answering all my questions and offering the best solutions. My belongings arrived at the final destination on the expected date and everything was in perfect condition. What I appreciate the most is their honesty, transparency (no hidden fees that you can get with other moving companies), and customer care. Thank you, Laser International!
Professionalism
Customer care
Moved from Houston (United States) to Zaragoza (Spain)
Response of Laser Moving
August 9, 2021
Thank you for your kinds words!
U.H.
July 19, 2021
Best approach with site visit and adjusted to all my needs. Flexible and informative. Communicating frequently to make sure everything was covered and thought of.
Great communication
Quick response
none
Moved from Houston (United States) to Örebro (Sweden)
Response of Laser Moving
July 20, 2021
Thank you! We appreciate your business!
H.E.
June 28, 2021
[Name removed by Sirelo] at Laser was fantastic. I had a relatively small move (studio amount of furniture and items), but it was in the middle of COVID, so a bit stressful for me. [Name removed by Sirelo] was professional, knowledgeable, helpful, and still very personable. I was nervous about getting stuck with a higher bill than the initial bid, but [name removed by Sirelo] did an excellent job of estimating my needs (and at my request padded it a bit), so the final bill was actually a bit lower than the bid. The movers on both sides of the Atlantic were efficient, professional, and careful. Since my budget was limited, I had been planning on buying boxes and packing everything myself, but Laser includes packing for a very nominal fee (rather, if you pack yourself, you get a minimal discount -- I think for my move it would have been about $60-70). While the insurance rate is a little higher than some of the other companies I looked at, the final invoice was still a bit lower AND it included the packing services. By the time the move date came around, I was extremely glad to have the packing service. If I ever have a major global move again, I will get in touch with Laser!Read more
price
service
Moved from New York (United States) to Hannover (Germany)
Response of Laser Moving
June 28, 2021
Thank you! We appreciate your business!
G.L.
June 4, 2021
We used Laser International for our move from Wisconsin to Sweden and felt well-supported from beginning to end. [Name removed by Sirelo] replied to all of our queries promptly and knowledgeably. Our items were picked up as scheduled, arrived within the given timeframe, and got to us in great shape.
Moved from Madison, Wi (United States) to Kalmar (Sweden)
Response of Laser Moving
June 28, 2021
Thank you! We appreciate your business!
R.B.
June 4, 2021
Although our household goods just left and we won’t see the ultimate end result until mid summer, with Laser, specifically [name removed by Sirelo], the experience was very professional. [Name removed by Sirelo] responded to all our questions with the utmost urgency. His quote and it’s final cost were exactly how he estimated it. We really appreciate [name removed by Sirelo]'s customer service standards which sets Laser apart from other competitors.
Customer Service
Timely responses
Moved from Denver, Co (United States) to Lucerne (Switzerland)
Response of Laser Moving
June 28, 2021
Thank you! We appreciate your business!
C.H.
March 10, 2021
We used Laser to handle an entire household move from Chicago to Sweden. [Name removed by Sirelo] was great to work with and everything arrived on time and undamaged, including a piano.
Moved from Chicago (United States) to Vaxholm (Sweden)
Response of Laser Moving
March 10, 2021
Thank you for your business! We appreciate it!
S.D.
March 9, 2021
The moving crew was exceptional. I have moved 20 times in my life as I was a service member who transferred often. I never experienced such professionals and as I did with this girl. However, the company’s communication skills are lacking.
Professionalism of packing crew
Lack of proper communication
Moved from Washington D.c. (United States) to Den Bosch (The Netherlands)
Response of Laser Moving
March 10, 2021
Thank you for your business! We appreciate it!
Shoshannah Brombacher Ph.d.
February 12, 2021
Very professional, polite, reliable, to the point they answer all your questions and quickly. They oversee the whole process, in the USA and in Europe. It was a pleasure to work with them, I will use them again, and highly recommend them.
reliable
fast and professional
none
Moved from Brooklyn (United States) to Berlin (Germany)
Response of Laser Moving
March 10, 2021
Thank you for your business! We appreciate it!
E.K.
January 21, 2021
[Name removed by Sirelo] of Laser International coordinated my move from the US to the UK. He was very professional and, unlike other moving companies that I received quotes from, thought of every issue that we could possibly encounter and included all possible charges in his initial quote. While Laser International's services may be slightly more expensive than other international movers, it is worth using them for peace of mind. After speaking with [Name removed by Sirelo] just once, I was already completely confident that he would successfully move all of my belongings to the UK with no hassle or worry on my part. He is an outstanding communicator and I would highly recommend his services.
Professional
Outstanding Communication and planning
Moved from Chicago (United States) to Norfolk (United Kingdom)
Response of Laser Moving
March 10, 2021
Thank you for your business! We appreciate it!
F.F.
January 13, 2021
I used Laser International & Dustin's services on my international move from the US to Austria later last year (2020). It was amazing, even though being in the COVID pandemic, having a professional team packing in the US and as well a very professional team then in Austria doing the unpacking. Nothing was lost, nothing broken, except a printer which did not survive the 220 voltage :) (not in Laser International's responsibility of course). So really a very good service from Justin from the first day. Very lean and quick remote evaluation of the goods to be shipped, all costs clearly communicated, no surprises through all the process, no customs problems, no additional paperwork, very professional partner teams on the US site and in Austria. And not to forget the fair pricing.
I can highly recommend Laser International and [Name removed by Sirelo] as the manager for a relocation from the US.
I can highly recommend Laser International and [Name removed by Sirelo] as the manager for a relocation from the US.
Moved from Houston (United States) to Baden (Austria)
Response of Laser Moving
January 14, 2021
Thank you for your business! We appreciate it!
L.S.
January 9, 2021
I had a very good experience with Laser International from A to Z. My agent was amazing. The movers were on time, packed everything carefully, experienced. They also gave me updates on the process. My goods arrived within the time frame I was given. The price is also affordable. I highly recommend Laser International.
Moved from Chicago (United States) to Bruz (France)
Response of Laser Moving
January 14, 2021
Thank you for your review. We appreciate your business!
T.C.
January 8, 2021
My move from Chicago to Vancouver went extremely smoothly. [name removed by Sirelo] made every step very clean, and I had no problems with pickup, transport, clearing customs, or dropoff.
Moved from Chicago (United States) to Vancouver (Canada)
Response of Laser Moving
January 14, 2021
Thank you for your kind words. We appreciate it!
P.L.
December 30, 2020
We had a great experience moving with Laser international. The movers were on time for pick up and the communication along the process was very clear. Our relocation manager was available when we needed any information or to smooth some process (as moving internationally is very complex. All together, we had a good prestation for the money we spent on moving.
Pierre
Pierre
Moved from Chicago (United States) to Beaune (France)
Response of Laser Moving
January 14, 2021
Thank you for your business! We appreciate it!
G.
December 18, 2020
AMAZING COMPANY, GREAT CUSTOMER SERVICE. Highly recommend. [Name removed by Sirelo] helped me during a move to France, always available and great support
Moved from Bryan (United States) to Toulon (France)
Response of Laser Moving
January 14, 2021
Thank you for your business. We appreciate it!
Silas Odeke
December 17, 2020
Items were carefully wrapped and delivered. Bit of a delay due to non clarity of VAT declaration requirements at the destination, but once done everything was completed smoothly and items arrived safely.
Moved from Boston (United States) to London (United Kingdom)
Response of Laser Moving
January 14, 2021
Thank you for your kind words. We appreciate it!
M.
December 16, 2020
I am very satisfied with their service and customer service. They were very efficient and professional. My belongings arrived intact. And the agents were always very helpful
Moved from Dallas (United States) to Lyon (France)
Response of Laser Moving
January 14, 2021
Thank you for your business. We appreciate it!
B.M.
December 16, 2020
We used Laser International to move from Chicago, US, to Brisbane, Australia, in June 2020 - during the height of COVID-19. Even when faced with the world's volatility and uncertainty with travel and health restrictions, [Name removed by Sirelo] and his team proved extremely reliable. They were responsive and provided great value for money. Our move was planned and executed without any surprises or hiccups - exactly what we wanted. Highly recommended!
Moved from Chicago (United States) to Brisbane (Australia)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
V.D.A.
December 16, 2020
Great service! definitely worth it, would 100% recommend. very professional crew. we were supported all the way!
professional
price
none
Moved from Boston (United States) to Lisbon (Portugal)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
J.
December 16, 2020
International Move to Brazil - I would like to highly recommend [name removed by Sirelo] and Laser International. The team was effective at sizing the container, helping plan the move, were effective at the front end at our house and very good with packing, made the transfer through shipping while keeping us posted, got us through Brazil Customs with a local trusted service provider and got our items successfully into our new apartment in Brazil. They also helped unpack and locate items as requested, placing large items where they needed to be. I could not recommend more Laser Internation.
Very organized clear
Attentive and Delivered Efficiently
None
Moved from Chicago (United States) to Sao Paulo (Brazil)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
John Rauscher
December 16, 2020
It was my best experience moving from one country to another. [Name removed by Sirelo] was excellent at communicating quickly and honestly. His team is friendly and reliable.
communication
reliable
I cannot find one
Moved from Dallas (United States) to Marsascala (Malta)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
G.
December 15, 2020
Incredible! I have never dealt with a better moving company. [Name removed by Sirelo] was very professional, responding to inquiries within 24 hours and was very good at explaining the process in detail. He arranged a move from Boulder/Denver CO to Glasgow Scotland. Almost everything went better than promised. The cost was lower than the original quote, as they passed on lower shipping costs, and arrived more quickly into the UK than estimated. The furniture needed to be stored for two months before a permanent residence could be obtained. When the UK movers (removal company in UK terms) quoted a storage price that seemed high, [Name removed by Sirelo] was successful at negotiating a lower price, at my request. The only bump in the road was the move from storage outside of London to Glasgow that was delayed for a week, even with a 10 day advance notice. This had nothing to do with Laser International, as I was dealing directly with their UK subcontractor. Laser International's pricing was very competitive, and were the only company that included packing in the US, which probably insured that items were not broken in transit. Other companies gave high quotes initially, but aggressively tried to match pricing when their offers were refused. With Laser International, no surprises and no games. A very comfortable experience for a difficult move.Read more
competitive pricing
straightforward
none
Moved from Denver (United States) to Glasgow (United Kingdom)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
J.S.
December 8, 2020
I used Laser International to move my household goods from a far-Chicago suburb to a city in South East London. [name removed by Sirelo] was a great help, particularly as I changed the move date 3 times due to the impending Covid-19 pandemic. They got me loaded up and out just in time before all the overseas flights shut down. They were able to get me my goods in England in about 6 weeks, even with lockdown restrictions. The price was fair, the packing excellent and the service very good. I would definitely use them again.
Responsive
Good quality
Moved from Bourbonnais (United States) to Milton Keynes (United Kingdom)
Response of Laser Moving
December 16, 2020
Thank you for your kind words!
Gloria Balague
December 8, 2020
The movers were on time, organized, very professional. They packed everything and nothing has broken or been missing.
Despite the delay imposed by the pandemic [name removed by Sirelo] kept in touch with us and we never felt 'on our own'.
The price was also consistent with the estimate and there were no additional charges at the end. Great overall!
Despite the delay imposed by the pandemic [name removed by Sirelo] kept in touch with us and we never felt 'on our own'.
The price was also consistent with the estimate and there were no additional charges at the end. Great overall!
Clarity and Consistency
Excellent job by packers/movers
Moved from Chicago (United States) to Barcelona (Spain)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
Guenter H Krauss
December 8, 2020
Everything worked as planned, on time, no hiccups, even the Hurricane delay in Houston was handled professionally. Late arrivals at the warehouse where added to the shipment without any hazzle. Upon arrival 6 workers delivered and rebuilt the household in less than two days.
Responsive, knowledgeable, on top
Impeccable planning
Moved from Austin (United States) to Vienna (Austria)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
Marc Meunier
December 8, 2020
very good team that they listen the cstomer, the furnitures was very good packed and the services are not to expensive.
Moved from Elgin (United States) to Brive (France)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
G.T.
December 8, 2020
Professional team. Very reactive to answer any questions. We moved from Texas to France. Our furniture and items were packed, shipped and delivered in perfect condition. Their pricing was one of the lowest too. I would not hesitate to use their services again.
Reactive
Price
Moved from Austin (United States) to Nantes (France)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
Victoria
December 8, 2020
I used Laser to move from Chicago to Buenos Aires, Argentina. Mr. [name removed by Sirelo] was always available to answer questions. The service provided was good there were just one hitch that fortunately was solved . Times were respected and the fourniture and other belongins arrived well. Thank you Laser international.
the price was more convenient than other companies
Moved from Chicago (United States) to Buenos Aires (Argentina)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
L.M.
November 15, 2020
excellent service all along. quick and professional [name removed by Sirelo] followed me trough out the process out of Chicago. Diego in Italy did the same. flow less
Moved from Deerfield (United States) to Milano (Italy)
Response of Laser Moving
November 16, 2020
Thank you! We appreciate your business!
V.K.
October 6, 2020
I have been thoroughly impressed by [name removed by Sirelo] and the representative [name removed by Sirelo] with whom I worked. [name removed by Sirelo] was by far the most professional, transparent, forthright and responsive company I consulted for the move. And I made enquiries with about 10 companies. They offered a very competitive price with a far superior service - taking me through the pricing, insurance, logistics, even tipping, etc. Many of the others were less transparent on the likely total cost and far less responsive to my calls and emails.
Transparent pricing
Service
Moved from New York (United States) to Westmount (Canada)
Response of Laser Moving
November 16, 2020
Thank you! We appreciate your business!
C.P.
September 23, 2020
So far so good but the goods have not reached their final destination yet so I cannot really give a full rating until I see how it goes.
came as planned and did a good job
Volume way higher than calculated. The do try to minimize the size o boxes
Moved from Chicago (United States) to Nice (France)
Response of Laser Moving
December 16, 2020
Thank you for your business. We appreciate it!
B.L.
February 16, 2020
This was an international move and [name removed by Sirelo] put together the right group of carriers to pack, load, shop, clear customs and unpack - all done in less than two weeks.NOTHING broken.
Knowledgeable
Accurate
Weight estimate was a little light
Moved from Richardson (United States) to Ottawa (Canada)
Response of Laser Moving
February 17, 2020
Thank you for the kinds words! We appreciate your business!
Catie Beth Bowman
January 28, 2020
My partner and I moved from Texas to Ireland and used Laser International to ship our items. Our rep, [name removed by Sirelo], was very helpful throughout the whole process. He had a quick response time, answered all of my questions, and made the moving process less stressful (#goals). We had a great experience and highly recommend Lazer International!
Adjusted quote to fit our needs
Quick response time and friendly
Moved from Texas (United States) to Dublin (Ireland)
Response of Laser Moving
January 29, 2020
Thank you so much! We appreciate your business!
I.H.
December 5, 2019
I felt [name removed by Sirelo] answered all my question in a timely manner and was very pleasant on the phone.His moving guys came on time,also pleasant to deal With.
Moved from Port Chester (United States) to Åndalsnes (Norway)
Response of Laser Moving
December 5, 2019
Thank you! We appreciate your business!
J.K.S.
May 23, 2019
They have been very helpful and responsive during our move. Always quick to respond to questions and/or explain the process.
very responsive
Amazing packing crew
Moved from Basking Ridge (United States) to Graested (Denmark)
Response of Laser Moving
October 10, 2019
Thank you! We appreciate your business!
H.
April 22, 2019
They are doing good work.they have promised about some moving details.they did.the company is professional.
Moved from Haledon (United States) to Toronto (Canada)
Response of Laser Moving
October 10, 2019
Thank you! We appreciate your business!
D.T.
November 13, 2018
[name removed by Sirelo] was great
Buena coordinación
Puntualidad
Moved from Chicago (United States) to Lima (Peru)
Response of Laser Moving
October 10, 2019
Thank you! We appreciate your business!
E.M.
June 18, 2018
Very professionally handled. Although I should wait to receive the shipment before rating
Moved from New York (United States) to Niort (France)
Response of Laser Moving
October 10, 2019
Thank you! We appreciate your business!
R.R.
April 4, 2018
Volume was way underestimated, ended up that the 40ft container was totally full and about 25 items were left behind. Estimate was 260 items vs. 330 actual, ending up in significant higher cost.
Packers very professional
Home surveyer totally off
Moved from West Orange (United States) to Stuttgart (Germany)
Response of Laser Moving
October 17, 2019
Thank you for your review!
We pride ourselves on providing good faith estimates to all our clients. As such, prior to your move we had our professional surveyor conduct a free in-home survey with you - a copy was signed by you upon completion. We had marked all items in your home, “Must Go”, “Maybe Going” and “Not Going”.
“Must Go” and “ Maybe Going” items totaled to 267 items / 1,830 cubic feet, which is what we quoted you on. However, on the day of pick up the crew loaded 334 items / 2,560 cubic feet. We believe some items were added to the shipment from your “Not Going” list, which is why the volume came out to higher than we originally estimated.
We truly appreciate your business and we will always strive to improve our services!
We pride ourselves on providing good faith estimates to all our clients. As such, prior to your move we had our professional surveyor conduct a free in-home survey with you - a copy was signed by you upon completion. We had marked all items in your home, “Must Go”, “Maybe Going” and “Not Going”.
“Must Go” and “ Maybe Going” items totaled to 267 items / 1,830 cubic feet, which is what we quoted you on. However, on the day of pick up the crew loaded 334 items / 2,560 cubic feet. We believe some items were added to the shipment from your “Not Going” list, which is why the volume came out to higher than we originally estimated.
We truly appreciate your business and we will always strive to improve our services!
