Laser Moving
9.6 (72‎ Sirelo reviews)
i
9.7 (278 other reviews)
What customers are saying
pro
Communication (17)
pro
Professional (16)
pro
Price (10)
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Communication (2)
Services
International removals
Car & Vehicle transport
Licenses
Associations
About

Laser International is a worldwide moving and storage company, specializing in the relocation of personal household goods and automobiles. We handle packing boxes, wrapping furniture, loading labor, worldwide transportation (ocean, air or land),...
Laser International is registered with Federal Maritime Commission. Their FMC License #024579N

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Reviews72
97% of the users recommend this moving company
72 of 72 reviews shown
My husband and I were impressed with Laser International's outstanding service throughout our move. We appreciated all the people we interacted with, and the smooth process exceeded our expectations. We did not experience any problems or surprises. Laser International was professional, reliable, and responsive - all of which mitigated stress and allowed us to feel relaxed every step of the way. We would recommend them.
Moved from New York (United States) to Zürich (Switzerland)
Response of
Thank you for your kind words. We appreciate your business!
La compañía realizó mi mudanza desde Texas a España y recibí todo en tiempo y forma. La atención del Sr, [Nombre eliminado por Sirelo] siempre atento y muy amable a mis consultas y dudas, cumplimiento al 100%, lo recomiendo sin dudas, tanto en USA como en España cumplieron ampliamente mis expectativas. Ninguna queja, muchas gracias por la atención excelente desde el primer momento al último.
pro
Communication
Moved from Fort Worth (United States) to Vigo (Spain)
Response of
Thank you for choosing Laser International!
I started contacting international movers the end of March this year in preparation for my final move back home from Georgia USA to the UK. I wasn’t moving a whole household just boxes and boxes of my personal stuff, no furniture, or appliances etc. A lot of companies I contacted did not handle small moves like mine. Others I crossed off the list as they sounded very shady for various reasons. I finally narrowed it down to two companies by the end of April but that is when I started having problems. I had a hard time getting a proper quote from either one, having them getting back to me with my questions etc. This went on for several months. One of the companies stopped answering emails altogether and the other one kept referring to her boss who sent her the answers to some of my questions with spelling mistakes and ignored important questions for her to forward to me. I was getting the feeling she was out of her depth. In June my brother told me of a company his friend was using for his move from Texas to the UK called Laser International and he was very happy with them. I contacted them straight away and [Name removed by Sirelo] answered me immediately and he and his company Laser International have been great through my whole ordeal. Within a week I had signed the contract. In all these months I wasn’t even near signing a contract with the other company and had become very stressed. I am now in the UK and my boxes have arrived safely. I couldn’t have done it without [Name removed by Sirelo] and Laser International. [Name removed by Sirelo] is great. He is very professional, friendly and he took the load off my shoulders. Laser International is the best company to work with and definitely know what they are doing! Don’t waste your time and energy like I did before I knew of them. Once I was in their hands, I didn’t have to worry about anything and I highly recommend them.Read more
Moved from Byron (United States) to Manchester (United Kingdom)
Response of
Thank you for choosing Laser. We appreciate your business!
Laser came recommended by a friend and we are happy we selected them for our move from US to Europe. Very professional, courteous and timely. Everything arrived undamaged, that is certainly the biggest plus. Highly recommended.
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Professional
Moved from Chicago (United States) to Brussels (Belgium)
Response of
Thank you for choosing Laser International!
This company has a bottom level customer service, work ethic and reliability. They permanently under deliver. They are absolutely unreliable on dates and unorganized in their service delivery. I strongly recommend you never enter business with them.
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Failure to comply
Moved from Boston (United States) to Strasbourg (France)
Response of
Thank you for your review and for allowing Laser to assist you in your move overseas! While we appreciate earning your business, we do strongly disagree with your 1-star rating/review.

You were quoted an estimated door-to-door transit time of 11-15 weeks and your delivery was 13 weeks and 5 days. Also, our team at Laser has always responded timely to your emails/calls and worked hard to meet all of your requirements.

To now say we are "bottom level" and "permanently under deliver" is simply not true. We will continue to provide all of our clients with great customer service. Thank you again for allowing us to assist with your move overseas!
Working with Laser international has been a wonderful experience. [Name removed by Sirelo] has been our go-to along the way. [Name removed by Sirelo] has always been prompt with email responses and thorough with his explanations. I would recommend [Name removed by Sirelo] and Laser international to anybody that asks. Their prices are reasonable, and the wait time was shorter than expected. Thank you, [name removed by Sirelo], for all your help!
Moved from Columbia (United States) to York (United Kingdom)
Response of
Thank you for your kind words!
Laser International organised my move from Illinois to England in a very professional and efficient way. They were helpful with all the paperwork, and my goods were delivered without a hitch. I would use them again.
Moved from Rockford (United States) to Chertsey (United Kingdom)
Response of
Thank you for choosing Laser International! We appreciate your business!
Overall superb experience, mostly due to Laser International Moving and [names removed by Sirelo] our Relocation Manager.
[name removed by Sirelo] was fantastic! Real professional, kept clear communication channels, excellent availability and response time, transparent in action and word, excellent follow-through with friendly, personal guidance throughout the entire moving process, both in the US and The Netherlands. Very impressed and would definitely recommend Laser International!

Extremely impressed with [name removed by sirelo] our US movers (sub-contractor), who helped pack our household and get everything ready for shipment. The crew under the expert seasoned leadership of [name removed by Sirelo], was on time, methodical, efficient, very hard-working, friendly and funny. Very personable and helpful in answering last minute questions and removing any lingering doubt. The crew was fun and professional leaving a lasting impression. Follow-up and communication on a few issues were handled and resolved extremely well and fast. Highly recommend!

Dutch counter-part movers Schmidt Global on the receiving end in The Netherlands, were much less impressive.
Schmidt Global lacks customer focus, service and support. Very late arrival, extremely poor communication (none), lazy, careless, complete lack of work ethic, commitment and professionalism. We were very grateful for [name removed by Sirelo], our Laser International relocation manager, professionalism, communication, swift follow-through and customer focused solution-oriented approach.

HIGHLY recommend [name removed by Sirelo] and Laser International Movers! EXCELLENT all around.
Read more
Moved from Boston (United States) to The Hague (The Netherlands)
Response of
Thank you for choosing Laser International!
[name removed by Sirelo] really went above and beyond in helping us at a difficult time. We were moving in the middle of the pandemic and had 2 separate international moves happening simultaneously. [name removed by Sirelo] understood what we needed and helped make it happen as smoothly as possible. The team in Houston were quick and efficient. The team in the Netherlands really helped us through the ups and downs of several lock downs. They really went the extra mile to finally get our things to us. I cannot recommend [name removed by Sirelo] enough!
Moved from Houston (United States) to Beaune (France)
I was very satisfied with Laser International and their entire team. [name removed by Sirelo] was our representative and was very responsive and always answered our questions. Our situation was delayed personally and [name removed by Sirelo] was very understanding and kept me up-to-date on the container and logistics until we were ready to officially get the move team in. The packaging company that Laser International partnered with were amazing. They got everything done in 1 day. There was a bit of confusion on whether or not we were getting a full-size container to our street, but it was quickly cleared up. After our stuff was sent out, we were in the hands of Eurogroup, who handled our stuff from the UK side. Our stuff arrived within 3 weeks from SF to London...so we ended up having to pay for storage. On the day our stuff was delivered in London, the movers on this side were quick and professional! All of our stuff remained undamaged and in great condition. Would happily use them again if and when we move international!Read more
Moved from San Francisco (United States) to London (United Kingdom)
Response of
Thank you for choosing Laser International to handle your move. We appreciate your business!
If you have just arrived at this review page, I am happy for you. You can stop looking for a removal company, right now. By far, Laser International provided me the best service and support out of every other removal company I have had the experience of working with so far. They have outstanding customer interactions, always telling you what is going on, clarifying doubts, and being very fast to reply. I cannot recommend than enough, not only to expat colleagues and friends, but specially if you, like myself before knowing about them, were having a hard time finding the right removal company to do business with.
Moved from New York (United States) to Düsseldorf (Germany)
Response of
Thank you for your kind words!
I couldn’t have known how lucky I would be when I selected [name removed by Sirelo] and Laser International. My move ended up being a 20 month affair due to an immigration issue and [name removed by Sirelo] was kind, responsive, and accommodating at every turn. After the move and after everything had been paid, I realized that an item was damaged and [name removed by Sirelo] was remained as responsive and helpful as ever. I would work with them again in a heartbeat.
pro
Responsiveness and honesty and best price
Moved from New York (United States) to Montreal (Canada)
Response of
Thank you for choosing Laser to handle your international move!
Laser helped us move our lives from Chicago back home to the UK. Not only were they the best priced offer (including boxing up, which was a lifesaver) they were also attentive to questions and lovely to deal with. Special thanks to[name removed by Sirelo] who looked after us.
Moved from Chicago (United States) to Beer (United Kingdom)
Response of
Thank you for choosing Laser International!
Our experience with Laser to move from Chicago to Lisbon, Portugal was incredible! I found the great reviews so reached out and heard from [name removed by Sirelo] Specht quickly. The entire process was so smooth from communication, organization, paperwork, packing, and unpacking! The movers were great both in Chicago and in Portugal. We received our 20-ft container within 8 weeks (during covid times might I add)! The value was fantastic as well. I would highly recommend Laser for your international move.
Moved from Chicago (United States) to Lisbon (Portugal)
Response of
Thank you for your kind words!
Selected Laser International moving purely based on affordability/quick response time and reviews from so many other people who used their service. I used their moving service from Texas to Toronto and they were professional in moving and packing furniture without causing any damage. [name removed by Sirelo] was critical in communication through out the process and period until I got back all my stuff unpacked and installed. They were swift in sending moving teams to/from and reasonably priced during peak Summer moving timeline. Could not have asked for any better moving company. Strongly recommend these folks if you are moving anywhere. They also do a video calling to ensure what items you have and how much it may technically cost so that its kind of contact-less quote service.
Moved from Lewisville (United States) to Toronto (Canada)
Response of
Thank you for your business!
Amazing moving company. We moved from Chicago to Barcelona. They packed everything and shipped all our stuff without damaging anything. We received everything in less than 12 weeks. From door to door. I will recommend it 100%!!
Moved from Chicago (United States) to Barcelona (Spain)
Response of
We appreciate your business!
We have been very satisfied with Laser International to help us relocate from Texas to Europe.
They've been very professional, providing thorough documentation to help us understand the process and plan accordingly.
[name removed by Sirelo] was quick to answer our questions, and also very patient with us: he understands how much pressure an intercontinental relocation puts on a family.
He and his teams were on schedule all along the process, and updated us at each important step.
There was no surprise and no extra charge on their side, even when we realized we would need extra packing materials.
The pack and pick up operation team proceeded swiftly and smoothly, they did not damage anything.
Their European partner charged us extra due to the poor accessibility to our new home, but this was expected and reasonable.
I definitely recommend Lase International, they know what they do and are good at it.
pro
professional
Moved from Houston (United States) to Béthune (France)
Response of
Thank you for your business!
I chose Laser International after researching cost, timescale, responsiveness and professionalism. They weren't the cheapest but were well below the average. They weren't the quickest either but the timeframe was okay and the cost made a slightly longer wait worthwhile. [name removed by Sirelo], who coordinated the collection of my goods in Florida, is an effective communicator and made the move a little bit less stressful than it might have been, especially as the country was still under the effects of the pandemic.
All in all, I would recommend Laser International and they were far superior than some of the other companies I looked at.
pro
Communication and responsiveness.
Moved from Kissimmee (United States) to London (United Kingdom)
Response of
Thank you for your business!
I want to complement Laser International for a truly professional job in handling our shipment from Houston Texas to London UK. The arrangements from the initial conversation with [name removed by Sirelo], through the estimation stage, subsequent packing, shipping and delivery of our possessions was first class. At all stages [name removed by Sirelo] kept us in the know as to what was happening. Anyone wanting to relocate overseas from USA would be advised to contact Laser International. We were not disappointed in the whole experience.
pro
Professional
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Caring
Moved from Houston (United States) to London (United Kingdom)
Response of
Thank you for choosing Laser International!
EXCELLENT service from [name removed by Sirelo] at Laser International. From the initial quote to the final delivery (Texas to Scotland), he was in contact the whole time.

Overall, a very successful move and I have no hesitation to recommend Laser International to others.
pro
Very responsive to questions despite it being a relatively small shipment. Final cost came in *under* the price quoted (a lovely surprise), and arrived in the UK earlier than expected (even better)
con
US Packers (not Laser but a sub contractor) did not wear masks in my house (during covid). Books were packed in large boxes instead of book boxes. They could barely be lifted at our end. A few (1-2) minor items arrived broken.
Moved from Texas (United States) to Stirling (United Kingdom)
Response of
Thank you! We appreciate your business!
After a thorough review of the many companies who do the type of international shipping we needed, my family chose Laser International to move our belongings from Illinois to Wales.
[name removed by Sirelo], the Laser International representative, was pleasant and friendly and simply excellent to work with from beginning to end, He was quick to respond to any concerns we had, even the most minor, and his answers were honest, detailed, and immensely helpful. The timeframe he gave us for our goods to travel from Illinois to the UK was really accurate and our goods moved through Customs without a glitch. Everything arrived in tiptop shape, too.
If we ever need to make a move like this again, we would never settle for any company but Laser. No one could have done a better job. Thank you, [name removed by Sirelo], and thank you, Laser!
pro
Responsive
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Detailed
Moved from Galena (United States) to Llandudno (United Kingdom)
Response of
Thank you for your business!
We have just finished our moving from Katy - Texas to Valencia – Spain. We hired the services of LASER INTERNATIONAL – Worldwide Moving and Storage and we are really happy with the results, they did an excellent job moving our goods. The process went smoothly from start to finish and there was not any damage to the pieces moved.

We want to highlight specially the professional work done by the relocation Manager Mr. [name removed by Sirelo] who guided us all along the process answering our questions and satisfying our requests and needs either personally or through his crew, and everything went as planned and promised. Both the USA crew and the Spain crew were very kind and efficient and they certainly exceeded our expectations.

We strongly recommend Laser International for anybody needing a similar service as the one we did.
pro
The move was done in less time than expected
pro
Not any damage to our stuff
Moved from Katy (United States) to Valencia (Spain)
Response of
Thank you for choosing Laser International!
Best possible move you can hope for.
Let me try to summarize my experience with Laser:

FYI, you will see this review on any other platform. I intended to write individual review per platform, but honestly I think the below describes my experience pretty accurately.

My move was from Texas to Germany, scheduled for end of Feb '22 (my plan).

Quoting, Estimates, Customer service:
I had to go through a lot of calls, mails, etc. with a lot of companies. While many bombard you with mails and calls, Laser (especially [name removed by Sirelo]), was nice, professional and just present enough to stay permanently on my radar. That already was a big plus for me, because I'm getting annoyed quickly by Sales people. Good start Laser, thanks to [name removed by Sirelo] you assigned the right guy to me.

Estimates from Laser, were nothing short of spot on. And they were not rolling the dice. I mean that the estimate of the volume, weight which they base their price on, was spot on.
I paid almost exactly what [name removed by Sirelo] estimated (within a 3% interval). That is mind-blowing and impressive if you consider what the estimate is based on (video tour!)

To make it better, the estimate of the delivery was also spot on. [name removed by Sirelo] estimated 6-8 weeks from pick-up, it was delivered within the 8th week.
Now, some words on this:
We are (were when I wrote this) in the middle of a period of globally disrupted supply chains, container shortages, general shipping shortages, even war. Laser held up their promise! Think about it for a moment. That is significant for your planning. I don't know if I was just lucky, but there is not even the slightest complaint here and only praise!

That might be important for the reviewer as it would have been for me, let me add some comments on people complaining about stuff not being delivered on time or Laser not answering or whatever:
a) Laser always answered
b) You really haven't understood how this works as Laser works with partners. All these partners are very professional and nice. But you need to understand, that Laser is not the only company they do business with, that means Laser has limited control over these partners. If you don't understand that, stop confusing people.
I realized that late in the game of my selection process that I have to dismiss this feedback. It's almost like Amazon reviews when people give 1-star reviews of a product because packaging was damaged...

Packaging, delivery of goods, damaged goods:
That will be a short paragraph, packaging was perfect, delivery was perfect. Damaged goods? None!

Think about this for a moment! None, not one vase, mirror, or glass was broken. We were moving a complete household to Germany! I think that speaks for itself when it comes to the quality of the work done, quality of the packaging and the delivery.

Let me try to summarize this, and I do hope this helps you reading this:
I can't imagine any better experience moving my stuff internationally. The only thing I regret is spending the insane amount of time finding Laser. If I ever need to relocate internationally again, it will be Laser.
Read more
pro
Incredible accuracy of estimates
pro
Best price
Moved from Austin (United States) to Kaiserslautern (Germany)
Response of
Thank you for your kind words. We appreciate your business!
I had to move my family's belongings from Florida to the UK and was not sure where to turn. After a lot of research and looking at reviews, I chose a few different ones to compare and [name removed by Sirelo] at Laser was so friendly, accommodating and sympathetic to any difficulties that I decided to choose Laser and they were great through the whole process. It was reassuring to have one contact who was there throughout the process so you always know there was someone to sort out any problems. Everything arrived safely and in tact!
pro
It was good to have one contact who was there through the whole process.
con
There was a miscommunication from head office to the local Florida movers so they did not bring enough boxes or packing materials, but it was sorted quickly.
Moved from Bradenton (United States) to Welshpool (United Kingdom)
Response of
Thank you! We value your business!
We selected Laser International moving from Texas to Portugal based on thorough research, positive reviews (yes, the reviews were critical), communication with a representative, and reasonable price. We could not have made a better choice as the whole process starting with initial arrangements, packing, storage, shipping and delivery went very smoothly. We had no experience with moving overseas, so we were quite cautious and nervous to say the least. [name removed by Sirelo], the relocation manager did an outstanding job of explaining, clarifying, responding and staying in touch, and above all dealing with an inexperienced and impatient customer like myself.
I recommend Laser International-Worldwide Moving and Storage without reservations and will be happy to answer questions.
pro
professional approach
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reasonable price
Moved from San Antonio (United States) to Canico, Madeira (Portugal)
Response of
Thank you! We appreciate your business!
Moving with Laser was the best moving experience we have ever had. Moving half way around the world is no small task. Their representative answered all our questions and kept in touch with us throughout the entire process. Everything arrived in excellent condition and even earlier than we expected.
Thank you Laser! You guys were great!
Moved from Timisoara (Romania) to Crittenden, Kentucky (United States)
Response of
Thank you for your business!
We had the pleasure of using Laser International for our move from New York to France. The teams on both continents were professional, extremely efficient, and responsive to all of our concerns. We received all of our belongings in the exact condition they were shipped out in. We will absolutely work with Laser for our next move. Thank you to everyone involved! You were all great!
pro
efficient, professional, considerate of our family heirlooms
Moved from Long Island (United States) to Paris (France)
Response of
Thank you for your kind words. We appreciate it!
I was really concerned about our move from Texas to Valencia, Spain but Laser International really did an outstanding job with it. [name removed by Sirelo] was always available to answer any of my questions by phone or emails. We are completely satisfied with their service and will call on them for my next move. Thank you. Five stars all the way.
pro
Always available
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Very knowledgeable
Moved from Houston (United States) to Valencia (Spain)
Response of
Thank you for choosing Laser International!
Our agent led us through the process from initial contact to final delivery. There were no unpleasant surprises and any points of concern were promptly dealt with by the agent. Excellent customer service! And the goods arrived a bit ahead of schedule in perfect condition.
pro
Excellent customer service
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Competitive Price
Moved from Houston (United States) to Genolier, Vd (Switzerland)
Response of
Thank you for choosing Laser International!
My wife and I moved from Austin, TX to a small town in France. [name removed by Sireo], our relocation manager, was knowledgeable about the process and was always available to answer questions. There was a slight delay of our belongings arriving within the time frame given to us, but that was due to customs taking longer than usual to clear our shipment. Both [name removed by Sirelo] and the local movers in charge of delivering our things were communicative during that time. Everything arrived in great condition, even our boxes still looked like they had just been packed. I've made an international move before with a different company, and my things looked pretty beat up the last time around. Very happy with the level of service at Laser International.
pro
Responsive
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Experienced
Moved from Austin (United States) to Orthez (France)
Response of
Thank you for your business!
This was the only company that cared enough to do a zoom call to view our goods to be shipped. They were also the only company to mention the required TOR form that we needed to submit to the UK Customs. All in all very impressed with their customer service.

Our goods have not arrived yet but we are still within the quoted schedule for delivery
pro
Knowledgable about UK imports
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Thorough consideration of goods to be shipped
Moved from Chalfont (United States) to Norwich (United Kingdom)
Response of
Thank you for choosing Laser International!
I would recommend Laser International without any hesitation. I moved from Midland, Texas to a small town in West Yorkshire, UK. From initial enquiries I felt very comfortable with [name removed by Sirelo], who was polite and patient with my questions, and never kept me waiting for a response. He made it clear that he was there to help me and make the whole process go smoothly. His professionalism was evident and comforting. (I had talked with a couple of rather rude people at other companies). I had read some bad reviews and experiences from others, but he allayed my fears from the word 'go'! Totally satisfied with their service and will call on them for my next move. Thank you.
Moved from Midland (United States) to Holmfirth (United Kingdom)
Response of
Thank you for your kind words! We are grateful for your business!
Unbelievable experience!! My son recently moved from MA to Montreal, Canada. [name removed by Sirelo] was our relocation manager. The move was a little complicated as I was navigating the US side since he went on ahead for his new job and I live in NJ. [[name removed by Sirelo] helped us from start to finish. He was extremely professional and friendly. He was ALWAYS available for all of our questions...and there were lots of them. His response time was amazing which helped eliminate some of the stress in a very stressful situation. The quote and recommendations he made were spot on. [name removed by Sirelo] is a huge asset to this company! I would definitely use Laser moving with [name removed by Sirelo] as my point of contact for any future moves! Thanks so much, [name removed by Sirelo]!
pro
Outstanding customer service
pro
Both personal and professional
Moved from Somerville (United States) to Montreal (Canada)
Response of
Thank you for choosing Laser International! We appreciate your business!
Very pleasant experience!! We moved from Texas to Canada. [name removed by Sirelo] was our relocation manager. He helped us from start to finish. He was extremely professional and friendly. One best thing is he is always available for all our questions. We moved during the quarantine period and he helped us plan everything perfectly for our good to reach us once we complete our quarantine time!! On price side also [name removed by Sirelo] gave us the best offer! The whole process was so transparent and qiuck! Thank you so much [name removed by Sirelo] I would definitely go with laser moving for all our future moves!
Moved from Texas (United States) to Regina (Canada)
Response of
Thank you for your review. We appreciate it!
I shopped around for several international moving companies and Laser International offered me the best quote by far. Moving overseas is stressful enough: they made the whole process a breeze! From the initial quote to the delivery of my belongings, the experience was extremely professional and fast. The manager [name removed by Sirelo] was extra patient with me, promptly answering all my questions and offering the best solutions. My belongings arrived at the final destination on the expected date and everything was in perfect condition. What I appreciate the most is their honesty, transparency (no hidden fees that you can get with other moving companies), and customer care. Thank you, Laser International!
pro
Professionalism
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Customer care
Moved from Houston (United States) to Zaragoza (Spain)
Response of
Thank you for your kinds words!
Best approach with site visit and adjusted to all my needs. Flexible and informative. Communicating frequently to make sure everything was covered and thought of.
pro
Great communication
pro
Quick response
con
none
Moved from Houston (United States) to Örebro (Sweden)
Response of
Thank you! We appreciate your business!
[Name removed by Sirelo] at Laser was fantastic. I had a relatively small move (studio amount of furniture and items), but it was in the middle of COVID, so a bit stressful for me. [Name removed by Sirelo] was professional, knowledgeable, helpful, and still very personable. I was nervous about getting stuck with a higher bill than the initial bid, but [name removed by Sirelo] did an excellent job of estimating my needs (and at my request padded it a bit), so the final bill was actually a bit lower than the bid. The movers on both sides of the Atlantic were efficient, professional, and careful. Since my budget was limited, I had been planning on buying boxes and packing everything myself, but Laser includes packing for a very nominal fee (rather, if you pack yourself, you get a minimal discount -- I think for my move it would have been about $60-70). While the insurance rate is a little higher than some of the other companies I looked at, the final invoice was still a bit lower AND it included the packing services. By the time the move date came around, I was extremely glad to have the packing service. If I ever have a major global move again, I will get in touch with Laser!Read more
pro
price
pro
service
Moved from New York (United States) to Hannover (Germany)
Response of
Thank you! We appreciate your business!
We used Laser International for our move from Wisconsin to Sweden and felt well-supported from beginning to end. [Name removed by Sirelo] replied to all of our queries promptly and knowledgeably. Our items were picked up as scheduled, arrived within the given timeframe, and got to us in great shape.
Moved from Madison, Wi (United States) to Kalmar (Sweden)
Response of
Thank you! We appreciate your business!
Although our household goods just left and we won’t see the ultimate end result until mid summer, with Laser, specifically [name removed by Sirelo], the experience was very professional. [Name removed by Sirelo] responded to all our questions with the utmost urgency. His quote and it’s final cost were exactly how he estimated it. We really appreciate [name removed by Sirelo]'s customer service standards which sets Laser apart from other competitors.
pro
Customer Service
pro
Timely responses
Moved from Denver, Co (United States) to Lucerne (Switzerland)
Response of
Thank you! We appreciate your business!
We used Laser to handle an entire household move from Chicago to Sweden. [Name removed by Sirelo] was great to work with and everything arrived on time and undamaged, including a piano.
Moved from Chicago (United States) to Vaxholm (Sweden)
Response of
Thank you for your business! We appreciate it!
The moving crew was exceptional. I have moved 20 times in my life as I was a service member who transferred often. I never experienced such professionals and as I did with this girl. However, the company’s communication skills are lacking.
pro
Professionalism of packing crew
con
Lack of proper communication
Moved from Washington D.c. (United States) to Den Bosch (The Netherlands)
Response of
Thank you for your business! We appreciate it!
Very professional, polite, reliable, to the point they answer all your questions and quickly. They oversee the whole process, in the USA and in Europe. It was a pleasure to work with them, I will use them again, and highly recommend them.
pro
reliable
pro
fast and professional
con
none
Moved from Brooklyn (United States) to Berlin (Germany)
Response of
Thank you for your business! We appreciate it!
[Name removed by Sirelo] of Laser International coordinated my move from the US to the UK. He was very professional and, unlike other moving companies that I received quotes from, thought of every issue that we could possibly encounter and included all possible charges in his initial quote. While Laser International's services may be slightly more expensive than other international movers, it is worth using them for peace of mind. After speaking with [Name removed by Sirelo] just once, I was already completely confident that he would successfully move all of my belongings to the UK with no hassle or worry on my part. He is an outstanding communicator and I would highly recommend his services.
pro
Professional
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Outstanding Communication and planning
Moved from Chicago (United States) to Norfolk (United Kingdom)
Response of
Thank you for your business! We appreciate it!
I used Laser International & Dustin's services on my international move from the US to Austria later last year (2020). It was amazing, even though being in the COVID pandemic, having a professional team packing in the US and as well a very professional team then in Austria doing the unpacking. Nothing was lost, nothing broken, except a printer which did not survive the 220 voltage :) (not in Laser International's responsibility of course). So really a very good service from Justin from the first day. Very lean and quick remote evaluation of the goods to be shipped, all costs clearly communicated, no surprises through all the process, no customs problems, no additional paperwork, very professional partner teams on the US site and in Austria. And not to forget the fair pricing.

I can highly recommend Laser International and [Name removed by Sirelo] as the manager for a relocation from the US.
Moved from Houston (United States) to Baden (Austria)
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I had a very good experience with Laser International from A to Z. My agent was amazing. The movers were on time, packed everything carefully, experienced. They also gave me updates on the process. My goods arrived within the time frame I was given. The price is also affordable. I highly recommend Laser International.
Moved from Chicago (United States) to Bruz (France)
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My move from Chicago to Vancouver went extremely smoothly. [name removed by Sirelo] made every step very clean, and I had no problems with pickup, transport, clearing customs, or dropoff.
Moved from Chicago (United States) to Vancouver (Canada)
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We had a great experience moving with Laser international. The movers were on time for pick up and the communication along the process was very clear. Our relocation manager was available when we needed any information or to smooth some process (as moving internationally is very complex. All together, we had a good prestation for the money we spent on moving.

Pierre
Moved from Chicago (United States) to Beaune (France)
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AMAZING COMPANY, GREAT CUSTOMER SERVICE. Highly recommend. [Name removed by Sirelo] helped me during a move to France, always available and great support
Moved from Bryan (United States) to Toulon (France)
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Items were carefully wrapped and delivered. Bit of a delay due to non clarity of VAT declaration requirements at the destination, but once done everything was completed smoothly and items arrived safely.
Moved from Boston (United States) to London (United Kingdom)
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I am very satisfied with their service and customer service. They were very efficient and professional. My belongings arrived intact. And the agents were always very helpful
Moved from Dallas (United States) to Lyon (France)
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We used Laser International to move from Chicago, US, to Brisbane, Australia, in June 2020 - during the height of COVID-19. Even when faced with the world's volatility and uncertainty with travel and health restrictions, [Name removed by Sirelo] and his team proved extremely reliable. They were responsive and provided great value for money. Our move was planned and executed without any surprises or hiccups - exactly what we wanted. Highly recommended!
Moved from Chicago (United States) to Brisbane (Australia)
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Great service! definitely worth it, would 100% recommend. very professional crew. we were supported all the way!
pro
professional
pro
price
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none
Moved from Boston (United States) to Lisbon (Portugal)
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International Move to Brazil - I would like to highly recommend [name removed by Sirelo] and Laser International. The team was effective at sizing the container, helping plan the move, were effective at the front end at our house and very good with packing, made the transfer through shipping while keeping us posted, got us through Brazil Customs with a local trusted service provider and got our items successfully into our new apartment in Brazil. They also helped unpack and locate items as requested, placing large items where they needed to be. I could not recommend more Laser Internation.
pro
Very organized clear
pro
Attentive and Delivered Efficiently
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None
Moved from Chicago (United States) to Sao Paulo (Brazil)
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It was my best experience moving from one country to another. [Name removed by Sirelo] was excellent at communicating quickly and honestly. His team is friendly and reliable.
pro
communication
pro
reliable
con
I cannot find one
Moved from Dallas (United States) to Marsascala (Malta)
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Incredible! I have never dealt with a better moving company. [Name removed by Sirelo] was very professional, responding to inquiries within 24 hours and was very good at explaining the process in detail. He arranged a move from Boulder/Denver CO to Glasgow Scotland. Almost everything went better than promised. The cost was lower than the original quote, as they passed on lower shipping costs, and arrived more quickly into the UK than estimated. The furniture needed to be stored for two months before a permanent residence could be obtained. When the UK movers (removal company in UK terms) quoted a storage price that seemed high, [Name removed by Sirelo] was successful at negotiating a lower price, at my request. The only bump in the road was the move from storage outside of London to Glasgow that was delayed for a week, even with a 10 day advance notice. This had nothing to do with Laser International, as I was dealing directly with their UK subcontractor. Laser International's pricing was very competitive, and were the only company that included packing in the US, which probably insured that items were not broken in transit. Other companies gave high quotes initially, but aggressively tried to match pricing when their offers were refused. With Laser International, no surprises and no games. A very comfortable experience for a difficult move.Read more
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competitive pricing
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straightforward
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none
Moved from Denver (United States) to Glasgow (United Kingdom)
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I used Laser International to move my household goods from a far-Chicago suburb to a city in South East London. [name removed by Sirelo] was a great help, particularly as I changed the move date 3 times due to the impending Covid-19 pandemic. They got me loaded up and out just in time before all the overseas flights shut down. They were able to get me my goods in England in about 6 weeks, even with lockdown restrictions. The price was fair, the packing excellent and the service very good. I would definitely use them again.
pro
Responsive
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Good quality
Moved from Bourbonnais (United States) to Milton Keynes (United Kingdom)
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The movers were on time, organized, very professional. They packed everything and nothing has broken or been missing.
Despite the delay imposed by the pandemic [name removed by Sirelo] kept in touch with us and we never felt 'on our own'.
The price was also consistent with the estimate and there were no additional charges at the end. Great overall!
pro
Clarity and Consistency
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Excellent job by packers/movers
Moved from Chicago (United States) to Barcelona (Spain)
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Everything worked as planned, on time, no hiccups, even the Hurricane delay in Houston was handled professionally. Late arrivals at the warehouse where added to the shipment without any hazzle. Upon arrival 6 workers delivered and rebuilt the household in less than two days.
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Responsive, knowledgeable, on top
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Impeccable planning
Moved from Austin (United States) to Vienna (Austria)
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very good team that they listen the cstomer, the furnitures was very good packed and the services are not to expensive.
Moved from Elgin (United States) to Brive (France)
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Professional team. Very reactive to answer any questions. We moved from Texas to France. Our furniture and items were packed, shipped and delivered in perfect condition. Their pricing was one of the lowest too. I would not hesitate to use their services again.
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Reactive
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Price
Moved from Austin (United States) to Nantes (France)
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I used Laser to move from Chicago to Buenos Aires, Argentina. Mr. [name removed by Sirelo] was always available to answer questions. The service provided was good there were just one hitch that fortunately was solved . Times were respected and the fourniture and other belongins arrived well. Thank you Laser international.
pro
the price was more convenient than other companies
Moved from Chicago (United States) to Buenos Aires (Argentina)
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excellent service all along. quick and professional [name removed by Sirelo] followed me trough out the process out of Chicago. Diego in Italy did the same. flow less
Moved from Deerfield (United States) to Milano (Italy)
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I have been thoroughly impressed by [name removed by Sirelo] and the representative [name removed by Sirelo] with whom I worked. [name removed by Sirelo] was by far the most professional, transparent, forthright and responsive company I consulted for the move. And I made enquiries with about 10 companies. They offered a very competitive price with a far superior service - taking me through the pricing, insurance, logistics, even tipping, etc. Many of the others were less transparent on the likely total cost and far less responsive to my calls and emails.
pro
Transparent pricing
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Service
Moved from New York (United States) to Westmount (Canada)
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So far so good but the goods have not reached their final destination yet so I cannot really give a full rating until I see how it goes.
pro
came as planned and did a good job
con
Volume way higher than calculated. The do try to minimize the size o boxes
Moved from Chicago (United States) to Nice (France)
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This was an international move and [name removed by Sirelo] put together the right group of carriers to pack, load, shop, clear customs and unpack - all done in less than two weeks.NOTHING broken.
pro
Knowledgeable
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Accurate
con
Weight estimate was a little light
Moved from Richardson (United States) to Ottawa (Canada)
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My partner and I moved from Texas to Ireland and used Laser International to ship our items. Our rep, [name removed by Sirelo], was very helpful throughout the whole process. He had a quick response time, answered all of my questions, and made the moving process less stressful (#goals). We had a great experience and highly recommend Lazer International!
pro
Adjusted quote to fit our needs
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Quick response time and friendly
Moved from Texas (United States) to Dublin (Ireland)
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I felt [name removed by Sirelo] answered all my question in a timely manner and was very pleasant on the phone.His moving guys came on time,also pleasant to deal With.
Moved from Port Chester (United States) to Åndalsnes (Norway)
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They have been very helpful and responsive during our move. Always quick to respond to questions and/or explain the process.
pro
very responsive
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Amazing packing crew
Moved from Basking Ridge (United States) to Graested (Denmark)
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They are doing good work.they have promised about some moving details.they did.the company is professional.
Moved from Haledon (United States) to Toronto (Canada)
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[name removed by Sirelo] was great
pro
Buena coordinación
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Puntualidad
Moved from Chicago (United States) to Lima (Peru)
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Very professionally handled. Although I should wait to receive the shipment before rating
Moved from New York (United States) to Niort (France)
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Volume was way underestimated, ended up that the 40ft container was totally full and about 25 items were left behind. Estimate was 260 items vs. 330 actual, ending up in significant higher cost.
pro
Packers very professional
con
Home surveyer totally off
Moved from West Orange (United States) to Stuttgart (Germany)
Response of
Thank you for your review!

We pride ourselves on providing good faith estimates to all our clients. As such, prior to your move we had our professional surveyor conduct a free in-home survey with you - a copy was signed by you upon completion. We had marked all items in your home, “Must Go”, “Maybe Going” and “Not Going”.

“Must Go” and “ Maybe Going” items totaled to 267 items / 1,830 cubic feet, which is what we quoted you on. However, on the day of pick up the crew loaded 334 items / 2,560 cubic feet. We believe some items were added to the shipment from your “Not Going” list, which is why the volume came out to higher than we originally estimated.

We truly appreciate your business and we will always strive to improve our services!
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