Laser Moving

9.7
Out of 39 Sirelo reviews
97% of the users recommend this moving company
This moving company scores a 9.8 out of 110 reviews on other platforms.
pro
Communication
11
pro
Price
7
pro
Professional
5
con
Failure to comply
1

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About Laser Moving

Laser International is a worldwide moving and storage company, specializing in the relocation of personal household goods and automobiles. We handle packing boxes, wrapping furniture, loading labor, worldwide transportation (ocean, air or land),...
Laser International is registered with Federal Maritime Commission. Their FMC License #024579N

1940 Internationale Parkway #300
60517 Woodridge

Services

International removals
Car & Vehicle transport

Licenses

Laser Moving holds the following relevant licenses:
FMC
U.S. DoT

Associations

Laser Moving is accredited by the following associations:

Type of Mover

This moving company is asset light.
This means that the company itself does not carry out the moves, but that the moves are outsourced to other companies.
9.7
Out of 39 Sirelo reviews
97% of the users recommend this moving company
This moving company scores a 9.8 out of 110 reviews on other platforms.
Write a review
Review
Type of move
39 out of 39 reviews shown
Very pleasant experience!! We moved from Texas to Canada. [name removed by Sirelo] was our relocation manager. He helped us from start to finish. He was extremely professional and friendly. One best thing is he is always available for all our questions. We moved during the quarantine period and he helped us plan everything perfectly for our good to reach us once we complete our quarantine time!! On price side also [name removed by Sirelo] gave us the best offer! The whole process was so transparent and qiuck! Thank you so much [name removed by Sirelo] I would definitely go with laser moving for all our future moves!
Moved from Texas (United States) to Regina (Canada)
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I shopped around for several international moving companies and Laser International offered me the best quote by far. Moving overseas is stressful enough: they made the whole process a breeze! From the initial quote to the delivery of my belongings, the experience was extremely professional and fast. The manager [name removed by Sirelo] was extra patient with me, promptly answering all my questions and offering the best solutions. My belongings arrived at the final destination on the expected date and everything was in perfect condition. What I appreciate the most is their honesty, transparency (no hidden fees that you can get with other moving companies), and customer care. Thank you, Laser International!
pro
Professionalism
pro
Customer care
Moved from Houston (United States) to Zaragoza (Spain)
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Thank you for your kinds words!
Best approach with site visit and adjusted to all my needs. Flexible and informative. Communicating frequently to make sure everything was covered and thought of.
pro
Great communication
pro
Quick response
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none
Moved from Houston (United States) to Örebro (Sweden)
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[Name removed by Sirelo] at Laser was fantastic. I had a relatively small move (studio amount of furniture and items), but it was in the middle of COVID, so a bit stressful for me. [Name removed by Sirelo] was professional, knowledgeable, helpful, and still very personable. I was nervous about getting stuck with a higher bill than the initial bid, but [name removed by Sirelo] did an excellent job of estimating my needs (and at my request padded it a bit), so the final bill was actually a bit lower than the bid. The movers on both sides of the Atlantic were efficient, professional, and careful. Since my budget was limited, I had been planning on buying boxes and packing everything myself, but Laser includes packing for a very nominal fee (rather, if you pack yourself, you get a minimal discount -- I think for my move it would have been about $60-70). While the insurance rate is a little higher than some of the other companies I looked at, the final invoice was still a bit lower AND it included the packing services. By the time the move date came around, I was extremely glad to have the packing service. If I ever have a major global move again, I will get in touch with Laser!
pro
price
pro
service
Moved from New York (United States) to Hannover (Germany)
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Thank you! We appreciate your business!
We used Laser International for our move from Wisconsin to Sweden and felt well-supported from beginning to end. [Name removed by Sirelo] replied to all of our queries promptly and knowledgeably. Our items were picked up as scheduled, arrived within the given timeframe, and got to us in great shape.
Moved from Madison, Wi (United States) to Kalmar (Sweden)
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Although our household goods just left and we won’t see the ultimate end result until mid summer, with Laser, specifically [name removed by Sirelo], the experience was very professional. [Name removed by Sirelo] responded to all our questions with the utmost urgency. His quote and it’s final cost were exactly how he estimated it. We really appreciate [name removed by Sirelo]'s customer service standards which sets Laser apart from other competitors.
pro
Customer Service
pro
Timely responses
Moved from Denver, Co (United States) to Lucerne (Switzerland)
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We used Laser to handle an entire household move from Chicago to Sweden. [Name removed by Sirelo] was great to work with and everything arrived on time and undamaged, including a piano.
Moved from Chicago (United States) to Vaxholm (Sweden)
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The moving crew was exceptional. I have moved 20 times in my life as I was a service member who transferred often. I never experienced such professionals and as I did with this girl. However, the company’s communication skills are lacking.
pro
Professionalism of packing crew
con
Lack of proper communication
Moved from Washington D.c. (United States) to Den Bosch (The Netherlands)
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Very professional, polite, reliable, to the point they answer all your questions and quickly. They oversee the whole process, in the USA and in Europe. It was a pleasure to work with them, I will use them again, and highly recommend them.
pro
reliable
pro
fast and professional
con
none
Moved from Brooklyn (United States) to Berlin (Germany)
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[Name removed by Sirelo] of Laser International coordinated my move from the US to the UK. He was very professional and, unlike other moving companies that I received quotes from, thought of every issue that we could possibly encounter and included all possible charges in his initial quote. While Laser International's services may be slightly more expensive than other international movers, it is worth using them for peace of mind. After speaking with [Name removed by Sirelo] just once, I was already completely confident that he would successfully move all of my belongings to the UK with no hassle or worry on my part. He is an outstanding communicator and I would highly recommend his services.
pro
Professional
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Outstanding Communication and planning
Moved from Chicago (United States) to Norfolk (United Kingdom)
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I used Laser International & Dustin's services on my international move from the US to Austria later last year (2020). It was amazing, even though being in the COVID pandemic, having a professional team packing in the US and as well a very professional team then in Austria doing the unpacking. Nothing was lost, nothing broken, except a printer which did not survive the 220 voltage :) (not in Laser International's responsibility of course). So really a very good service from Justin from the first day. Very lean and quick remote evaluation of the goods to be shipped, all costs clearly communicated, no surprises through all the process, no customs problems, no additional paperwork, very professional partner teams on the US site and in Austria. And not to forget the fair pricing.

I can highly recommend Laser International and [Name removed by Sirelo] as the manager for a relocation from the US.
Moved from Houston (United States) to Baden (Austria)
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I had a very good experience with Laser International from A to Z. My agent was amazing. The movers were on time, packed everything carefully, experienced. They also gave me updates on the process. My goods arrived within the time frame I was given. The price is also affordable. I highly recommend Laser International.
Moved from Chicago (United States) to Bruz (France)
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My move from Chicago to Vancouver went extremely smoothly. [name removed by Sirelo] made every step very clean, and I had no problems with pickup, transport, clearing customs, or dropoff.
Moved from Chicago (United States) to Vancouver (Canada)
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We had a great experience moving with Laser international. The movers were on time for pick up and the communication along the process was very clear. Our relocation manager was available when we needed any information or to smooth some process (as moving internationally is very complex. All together, we had a good prestation for the money we spent on moving.

Pierre
Moved from Chicago (United States) to Beaune (France)
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AMAZING COMPANY, GREAT CUSTOMER SERVICE. Highly recommend. [Name removed by Sirelo] helped me during a move to France, always available and great support
Moved from Bryan (United States) to Toulon (France)
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Items were carefully wrapped and delivered. Bit of a delay due to non clarity of VAT declaration requirements at the destination, but once done everything was completed smoothly and items arrived safely.
Moved from Boston (United States) to London (United Kingdom)
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I am very satisfied with their service and customer service. They were very efficient and professional. My belongings arrived intact. And the agents were always very helpful
Moved from Dallas (United States) to Lyon (France)
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We used Laser International to move from Chicago, US, to Brisbane, Australia, in June 2020 - during the height of COVID-19. Even when faced with the world's volatility and uncertainty with travel and health restrictions, [Name removed by Sirelo] and his team proved extremely reliable. They were responsive and provided great value for money. Our move was planned and executed without any surprises or hiccups - exactly what we wanted. Highly recommended!
Moved from Chicago (United States) to Brisbane (Australia)
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Great service! definitely worth it, would 100% recommend. very professional crew. we were supported all the way!
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professional
pro
price
con
none
Moved from Boston (United States) to Lisbon (Portugal)
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International Move to Brazil - I would like to highly recommend [name removed by Sirelo] and Laser International. The team was effective at sizing the container, helping plan the move, were effective at the front end at our house and very good with packing, made the transfer through shipping while keeping us posted, got us through Brazil Customs with a local trusted service provider and got our items successfully into our new apartment in Brazil. They also helped unpack and locate items as requested, placing large items where they needed to be. I could not recommend more Laser Internation.
pro
Very organized clear
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Attentive and Delivered Efficiently
con
None
Moved from Chicago (United States) to Sao Paulo (Brazil)
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It was my best experience moving from one country to another. [Name removed by Sirelo] was excellent at communicating quickly and honestly. His team is friendly and reliable.
pro
communication
pro
reliable
con
I cannot find one
Moved from Dallas (United States) to Marsascala (Malta)
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Incredible! I have never dealt with a better moving company. [Name removed by Sirelo] was very professional, responding to inquiries within 24 hours and was very good at explaining the process in detail. He arranged a move from Boulder/Denver CO to Glasgow Scotland. Almost everything went better than promised. The cost was lower than the original quote, as they passed on lower shipping costs, and arrived more quickly into the UK than estimated. The furniture needed to be stored for two months before a permanent residence could be obtained. When the UK movers (removal company in UK terms) quoted a storage price that seemed high, [Name removed by Sirelo] was successful at negotiating a lower price, at my request. The only bump in the road was the move from storage outside of London to Glasgow that was delayed for a week, even with a 10 day advance notice. This had nothing to do with Laser International, as I was dealing directly with their UK subcontractor. Laser International's pricing was very competitive, and were the only company that included packing in the US, which probably insured that items were not broken in transit. Other companies gave high quotes initially, but aggressively tried to match pricing when their offers were refused. With Laser International, no surprises and no games. A very comfortable experience for a difficult move.
pro
competitive pricing
pro
straightforward
con
none
Moved from Denver (United States) to Glasgow (United Kingdom)
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I used Laser International to move my household goods from a far-Chicago suburb to a city in South East London. [name removed by Sirelo] was a great help, particularly as I changed the move date 3 times due to the impending Covid-19 pandemic. They got me loaded up and out just in time before all the overseas flights shut down. They were able to get me my goods in England in about 6 weeks, even with lockdown restrictions. The price was fair, the packing excellent and the service very good. I would definitely use them again.
pro
Responsive
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Good quality
Moved from Bourbonnais (United States) to Milton Keynes (United Kingdom)
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The movers were on time, organized, very professional. They packed everything and nothing has broken or been missing.
Despite the delay imposed by the pandemic [name removed by Sirelo] kept in touch with us and we never felt 'on our own'.
The price was also consistent with the estimate and there were no additional charges at the end. Great overall!
pro
Clarity and Consistency
pro
Excellent job by packers/movers
Moved from Chicago (United States) to Barcelona (Spain)
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Everything worked as planned, on time, no hiccups, even the Hurricane delay in Houston was handled professionally. Late arrivals at the warehouse where added to the shipment without any hazzle. Upon arrival 6 workers delivered and rebuilt the household in less than two days.
pro
Responsive, knowledgeable, on top
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Impeccable planning
Moved from Austin (United States) to Vienna (Austria)
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very good team that they listen the cstomer, the furnitures was very good packed and the services are not to expensive.
Moved from Elgin (United States) to Brive (France)
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Professional team. Very reactive to answer any questions. We moved from Texas to France. Our furniture and items were packed, shipped and delivered in perfect condition. Their pricing was one of the lowest too. I would not hesitate to use their services again.
pro
Reactive
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Price
Moved from Austin (United States) to Nantes (France)
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I used Laser to move from Chicago to Buenos Aires, Argentina. Mr. [name removed by Sirelo] was always available to answer questions. The service provided was good there were just one hitch that fortunately was solved . Times were respected and the fourniture and other belongins arrived well. Thank you Laser international.
pro
the price was more convenient than other companies
Moved from Chicago (United States) to Buenos Aires (Argentina)
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excellent service all along. quick and professional [name removed by Sirelo] followed me trough out the process out of Chicago. Diego in Italy did the same. flow less
Moved from Deerfield (United States) to Milano (Italy)
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I have been thoroughly impressed by [name removed by Sirelo] and the representative [name removed by Sirelo] with whom I worked. [name removed by Sirelo] was by far the most professional, transparent, forthright and responsive company I consulted for the move. And I made enquiries with about 10 companies. They offered a very competitive price with a far superior service - taking me through the pricing, insurance, logistics, even tipping, etc. Many of the others were less transparent on the likely total cost and far less responsive to my calls and emails.
pro
Transparent pricing
pro
Service
Moved from New York (United States) to Westmount (Canada)
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So far so good but the goods have not reached their final destination yet so I cannot really give a full rating until I see how it goes.
pro
came as planned and did a good job
con
Volume way higher than calculated. The do try to minimize the size o boxes
Moved from Chicago (United States) to Nice (France)
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This was an international move and [name removed by Sirelo] put together the right group of carriers to pack, load, shop, clear customs and unpack - all done in less than two weeks.NOTHING broken.
pro
Knowledgeable
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Accurate
con
Weight estimate was a little light
Moved from Richardson (United States) to Ottawa (Canada)
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My partner and I moved from Texas to Ireland and used Laser International to ship our items. Our rep, [name removed by Sirelo], was very helpful throughout the whole process. He had a quick response time, answered all of my questions, and made the moving process less stressful (#goals). We had a great experience and highly recommend Lazer International!
pro
Adjusted quote to fit our needs
pro
Quick response time and friendly
Moved from Texas (United States) to Dublin (Ireland)
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Thank you so much! We appreciate your business!
I felt [name removed by Sirelo] answered all my question in a timely manner and was very pleasant on the phone.His moving guys came on time,also pleasant to deal With.
Moved from Port Chester (United States) to Åndalsnes (Norway)
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They have been very helpful and responsive during our move. Always quick to respond to questions and/or explain the process.
pro
very responsive
pro
Amazing packing crew
Moved from Basking Ridge (United States) to Graested (Denmark)
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They are doing good work.they have promised about some moving details.they did.the company is professional.
Moved from Haledon (United States) to Toronto (Canada)
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[name removed by Sirelo] was great
pro
Buena coordinación
pro
Puntualidad
Moved from Chicago (United States) to Lima (Peru)
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Very professionally handled. Although I should wait to receive the shipment before rating
Moved from New York (United States) to Niort (France)
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Volume was way underestimated, ended up that the 40ft container was totally full and about 25 items were left behind. Estimate was 260 items vs. 330 actual, ending up in significant higher cost.
pro
Packers very professional
con
Home surveyer totally off
Moved from West Orange (United States) to Stuttgart (Germany)
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Response of
Thank you for your review!

We pride ourselves on providing good faith estimates to all our clients. As such, prior to your move we had our professional surveyor conduct a free in-home survey with you - a copy was signed by you upon completion. We had marked all items in your home, “Must Go”, “Maybe Going” and “Not Going”.

“Must Go” and “ Maybe Going” items totaled to 267 items / 1,830 cubic feet, which is what we quoted you on. However, on the day of pick up the crew loaded 334 items / 2,560 cubic feet. We believe some items were added to the shipment from your “Not Going” list, which is why the volume came out to higher than we originally estimated.

We truly appreciate your business and we will always strive to improve our services!

Other reviews

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9.8
110 reviews

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