TOP RATED MOVER

Laser Moving

9.4 (130‎)
i
What customers are saying
pro
Communication (29)
pro
Professional (25)
pro
Price (12)
con
Failure to comply (6)
Services
International removals
National moving
Excess baggage
Car & Vehicle transport
Piano transport
Licenses
License number: 024579N
Checked by us on: December 4, 2023
Unknown
Associations

About

Laser International is a worldwide moving and storage company, specializing in the relocation of personal household goods and automobiles. We handle packing boxes, wrapping furniture, loading labor, worldwide transportation (ocean, air or land), customs clearance and delivery to destination. Laser International is registered with Federal Maritime Commission (FMC License #024579N).

Sirelo asks...

What makes your company stand out?

Laser International has been in business since 1996 and we specialize in international shipping. We provide a personalized service by assigning a dedicated relocation manager to oversee each move for our clients. We come highly rated with an A+ Rating with the BBB, 4.8 Stars on Google and 4.8 Stars on Facebook.

What is your insurance policy? How do you deal with damaged items?

Laser International has full replacement insurance options available to our clients. In the unlikely event of damage, the claims process is done online and is very easy to file.

What is the best advice you would give to customers?

Ask lots of questions, read independents reviews and narrow down your search to 2 or 3 companies. Request a free survey from those companies to verify the size of your shipment and determine associated costs. Then, select the company you feel most comfortable with based on service, price and overall value.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

95% of the users recommend this moving company
 on Sirelo
Laser has been on top of the game since the outset – they were the first to get in touch, and happy to communicate via email rather than phone (something that did not get through to a lot of companies despite my explicit instructions). My stuff has been picked up, all according to plan, and is on its way, but as it's a large international move it will take some time to be delivered.
pro
Communication
Moved from West Jordan (United States) to Cambridge (United Kingdom)
Response of
Thank you for your kind words. We appreciate your business!
 on Sirelo
I used Laser International twice, in 2023 and 2024. Both times [Name removed by Sirelo] guided us from the beginning up until the very end. We have nothing but good things to say about this company. In 2023, we shipped a shipment from Miami, Florida to Cascais, Portugal. And in 2024, we shipped the exact same shipment back from Cascais, Portugal to Miami, Florida. As turned out, we truly belong in Miami and not in Europe anymore. Not even for 6 months out of the year. For vacation? Yes. But that’s it. Therefore, it was decided; we were moving everything back home to Miami, Florida. Both times [Name removed by Sirelo] assisted us, he was and is exceptional, always trying to do his best for everything to go as fast and smoothly as possible. He was always available, and if he wasn’t, then he would get back to us ASAP. I always felt that we were in good hands. And when you ship your personal belongings across the world, that’s a very important feeling to have for the time in between pickup and delivery (at least it was for me) The pickup and delivery company Laser International uses was also exceptional! Everything went smoothly and fast, yet with the upmost care for our belongings. Nothing was damaged, not at arrival in Cascais, Portugal and not at arrival here in Miami last week. Everything really went great. And I am not easy to please! But the way they handled both shipment, I would 1005 recommend them to everyone! Truly a highly professional and knowledgeable company that is honest and will always give you transparency during the entire process. There are lots of companies that promise the same, but then once you’ve paid, they leave you hanging. That is ABSOLUTELY not the case for Laser International. If you are searching for a company to ship your belongings, do yourself and your peace of mind a favor, and hire Laser International for the job. You will not be disappointed and neither will your belongings be!Read more
Moved from Cascais (Portugal) to Miami (United States)
Response of
Thank you for your kind words. We appreciate your business!
 on Sirelo
I recently shipped a container of furniture, the cargo was delivered only after a week the ship arrived at the Port of Genoa, therefore one item was missing because goods were unsupervised during the easter holiday, also few items were damaged. I called and sent e-mails to the local branch manager to solicit him to provide me the insurance policy to open a claim for compensation, as the premium was paid for in the contract. At the end he just made vague promises and never sent me any info to file a claim through the insurance company but just sneaked away and disappeared. I reccomend everyone not to do businesses with this company, at least in Florida because their branchmanager is a shady and dishonest individual, I will try to sue them !
con
Failure to comply
Moved from Sunny Isles Bch. Fl. (United States) to Turin (Italy)
Response of
Thank you for your feedback and we are sorry that there was damage and loss related to your shipment. The team at Laser is committed to providing the best customer service possible, including assisting you with filing an insurance claim.

Laser’s team spoke with you on April 19th and discussed the next steps in filing an insurance claim. The following business day, April 22nd, you were sent the necessary information to file your claim. The Laser has been directly assisting you with your claim.

We strongly disagree with the claim that your Laser representative sneaked away and was dishonest with you. We will continue to provide assistance until your claim is resolved. Thank you for your business!
 on Sirelo
We had a long and very successful journey with Laser International. We started discussions with [Name removed by Sirelo] from Laser in February '22 and each step of the way we found him to be knowledgeable, easy going and very patient with all our questions! We planned out the move from Miami, FL to Porto, Portugal in great detail - video surveys, lists of items, etc. Over the course of our planning, things changed - we sold, donated or gave some of the larger items to family, and kept changing the arrival date. [Name removed by Sirelo] flexed along with us - providing adjusted quotes and coming up with options to save us $$. We ended up routing the items via Belgium in a shared container vs the full container we originally planned for. When we arrived in Porto, and saw how small our rental apartment was, we realized we couldn't have the items delivered there, so we frantically made arrangements to store the goods in Belgium until we bought a home. Well, we just had the items delivered and so far everything looks good. The teams in Miami and in Porto handled the packing and unpacking perfectly. They were very respectful of the property and managed even the bigger pieces with ease (and some creativity :). We highly recommend Laser International if you are considering an overseas move. Well done!Read more
Moved from Miam (United States) to Porto (Portugal)
Response of
Thank you for your review. We appreciate it!
 on Sirelo
Laser International is the best. From the first phone call with [Name removed by Sirelo] until my shipment arrived in Belgium. They do everything for you. You sit back while they pack. Everything is packed so safely. It's so efficient and orderly. Every question is answered and answered with care. It was easy and effortless. Laser also makes sure that the company they use on the arrival end is just as efficient. From start to finish Laser International was perfect. Couldn't ask for better service. Thank you [Name removed by Sirelo] and Laser International
pro
Helpful
Moved from Palatine (United States) to Antwerpen (Belgium)
Response of
Thank you for your kind words. We appreciate your business!
 on Sirelo
Just recently moved with Laser International from Boston to Amsterdam, where I worked with [Name removed by Sirelo] at Laser International. Everything went smoothly, including getting the initial quote, working with the packing team on the day of the packing in Boston, and the unpacking in the Netherlands. [Name removed by Sirelo] and his team were always prompt in communication and kept me in the loop during the whole process and were very flexible in working on scheduling a final delivery date in Amsterdam. Everything arrived in perfect condition, except just after the moving team left, we discovered that the pedals for our bike were missing. We promptly contacted [Name removed by Sirelo]'s team which were able to find them and give them to us the following day in great condition. Overall: I highly recommend their service !
Moved from Boston (United States) to Amsterdam (Netherlands)

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Review Sources

Sirelo
9.4
130
Facebook
9.8
45
Google
9.6
254
Loc8NearMe
9.8
80