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Services
International removals
National moving
Car & Vehicle transport
Piano transport
Art transport
Licenses
About
Transparent International has 60 years of combined experience in logistics. It's that experience that enables us to handle moving overseas companies with an effort and precision that will amaze you. Whether you are an owner of a small or big... More
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Reviews
57
Sirelo and Google reviews
53% of the users recommend this moving company
R.K.
April 9, 2026
on Sirelo
I HIRED Transparent International on October 14, 2025 and paid them in full $13,856.00 to move my belongings from San Sebastian, PR to Hudson, NC. In the contract it said delivery would be 4 to 12 weeks. Now 6 monthes later no delivery and no response from them. They don't answer my phone calls, emails. There official phone no. 212-904-9914 Is not even set up to receive phone calls. Sol Moving Group they hired to pick up our stuff could not contact them and had not been paid for there services. I now am paying Sol to deliver my belongings to Hudson, NC. I filed a complaint with the BBB and they have not responded to BBB. I am joining class action lawsuit and fileing a small claims court action in Brooklyn NY. Donot use them, they will take your money and loose your possessions.
Failure to comply
Moved from San Sebastian (Puerto Rico) to Hudson (United States)
M.
April 8, 2026
on Sirelo
I contacted this company last year and I have never received my shipment. I paid thousands of dollars for a door-to-door service overseas, yet they never paid the destination agent and ghosted me after trying to claim it wasn’t their fault. I paid for my service in full and have received nothing. This company is probably committing fraud and scamming multiple users.
Price
Moved from Brooklyn (United States) to Lausanne (Switzerland)
B.H.
February 4, 2026
on Sirelo
Worst moving company on the planet. They don't even deserve a 1 star. They have not paid their suppliers so our stuff is being held hostage while we pay demurrage in customs. The worst part of it is that the upper management are cowards as they will not even communicate with customers. I fear they are going out of business so some people may never see their belongings as the ocean freight companies may never release the goods so customs May dispose of them. It's horrific!
Price
Failure to comply
Moved from Bainbridge Island (United States) to Sant Antonio Di Gallurs (Italy)
T.O.
October 17, 2025
on Sirelo
Transparent International held onto our shipment and did not provide an explanation. We hired them to move from the US to Germany. They refused to provide an update and it has been over six months since original pickup. They are not honest and have violated my rights as a consumer. If you also have had issues with Transparent I highly recommend you file a complaint with the Better Business Bureau.
Communication
Moved from New York (United States) to Hamburg (Germany)
O.
July 17, 2025
on Sirelo
[Name removed by Sirelo] was friendly and knowledgeable and was able to provide me insight on the logistics behind cross-border moves. Highly recommend Transparent for it's professionalism experience and customer service.
Communication
Moved from Seattle (United States) to Toronto (Canada)
J.
June 29, 2025
on Sirelo
I moved from the US to Brazil and used Transparent International to ship about 20 boxes. They were affordable and their method made sense – combine shipments going in the same direction to reduce costs. They picked up my boxes from my home in Virginia, but that’s where the helpfulness ended. Once the boxes left, it was extremely difficult to get any information on where they were or when they were expected to be in Brazil. I knew this would take time. I had the boxes picked up a month before I left for Brazil and I wasn’t expecting them right away. However, what I found out was that my boxes sat in a warehouse in Miami for _literally_ over two months! Then they sat again in Brazil for weeks. No one was helpful in any way and it was like trying to pull teeth to get any help or updates.
Let me be clear – this was not a case of delays in customs or clearing ports or anything like that. This was the company allowing our boxes to sit. All in all, it took four and a half MONTHS to get our belongings. We had to buy replacements for what was in the boxes because we needed it, but didn’t have yet. We literally told them “we’re really hurting here” and they didn’t seem to care at all.
It could be that US to Brazil is not a popular route and maybe US to Europe or other routes is fine, but in general I WOULD STEER VERY CLEAR OF THIS COMPANY and use anyone else. I don’t normally write reviews, but I feel compelled to warn everyone else. I WOULDN’T USE THIS COMPANY AGAIN EVEN IF IT WAS FREE.Read more
Let me be clear – this was not a case of delays in customs or clearing ports or anything like that. This was the company allowing our boxes to sit. All in all, it took four and a half MONTHS to get our belongings. We had to buy replacements for what was in the boxes because we needed it, but didn’t have yet. We literally told them “we’re really hurting here” and they didn’t seem to care at all.
It could be that US to Brazil is not a popular route and maybe US to Europe or other routes is fine, but in general I WOULD STEER VERY CLEAR OF THIS COMPANY and use anyone else. I don’t normally write reviews, but I feel compelled to warn everyone else. I WOULDN’T USE THIS COMPANY AGAIN EVEN IF IT WAS FREE.Read more
Price
Communication
Moved from Virginia (United States) to Bahia (Brazil)
