Extremely disappointed with this dishonest company. Here are the facts:
Paid quote upfront $4850 for 496cf. and was repeatedly assured we'd be refunded any extra volume paid for.
6-8 weeks delivery estimate, maximum 12 weeks stated.
Further voice-call request for $485 cash tip for movers (10%)
Movers arrived Mar 15th, signed packing document stating 458cf.
Transparent refused to refund difference ($371) stating 'No variance reported'
Another $240 bill for hidden costs inc $90 for mirror box (mirror cost $80), 2 x $70 TV boxes (no TVs shipped)
Email threats in invoice to withhold our items and charge for storage.
Items delivered Aug 5th, over 20 weeks later.
Transparent use blanket excuses of COVID and 'steamship line delays'
I have documented proof our items were loaded into container June 29th (15 weeks after collection)
Delivery men in Ireland confirm document stating 458cf., which I also have as proof of volume.
Numerous items damaged, Items missing,
Transparent again
refuse to admit actual volume stating 'No variance reported”Read more