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Services
International removals
National moving
Car & Vehicle transport
Piano transport
Art transport
Licenses
About
Transparent International has 60 years of combined experience in logistics. It's that experience that enables us to handle moving overseas companies with an effort and precision that will amaze you. Whether you are an owner of a small or big... More
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Reviews
58
Sirelo and Google reviews
51% of the users recommend this moving company
Bruno Bond
April 28, 2026
on Sirelo
Transparent is GONE and so is your money. The sub-human SCUMBAGS who took it: [Names removed by Sirelo].
Your goods are most likely located here: 160 Alabama Ave., Brooklyn, NY 11207.
If you have the physical capability yourself, rent a truck, go and pickup your stuff (otherwise these guys are used to dealing with Transparent Crooks International: http://dtsny.net/) (they did mine, ask for [Name removed by Sirelo], you'll have to pay them, your Transparent money is GONE)
The problem you need to make an appointment with the warehouse worker: '[Name removed by Sirelo]' Unfortunately the Transparent phone number is now gone as is [Name removed by Sirelo]'s email at Transparent. I will post more info if I can get it, how to contact this [Name removed by Sirelo] is the KEY. I drove to Brooklyn 3 times before I got hold of him. That is the key, getting hold of [Name removed by Sirelo].
Your goods are most likely located here: 160 Alabama Ave., Brooklyn, NY 11207.
If you have the physical capability yourself, rent a truck, go and pickup your stuff (otherwise these guys are used to dealing with Transparent Crooks International: http://dtsny.net/) (they did mine, ask for [Name removed by Sirelo], you'll have to pay them, your Transparent money is GONE)
The problem you need to make an appointment with the warehouse worker: '[Name removed by Sirelo]' Unfortunately the Transparent phone number is now gone as is [Name removed by Sirelo]'s email at Transparent. I will post more info if I can get it, how to contact this [Name removed by Sirelo] is the KEY. I drove to Brooklyn 3 times before I got hold of him. That is the key, getting hold of [Name removed by Sirelo].
NONE
STOLE most of our money and skipped town
Moved from West Palm Beach (United States) to Toronto (Canada)
R.K.
April 9, 2026
on Sirelo
I HIRED Transparent International on October 14, 2025 and paid them in full $13,856.00 to move my belongings from San Sebastian, PR to Hudson, NC. In the contract it said delivery would be 4 to 12 weeks. Now 6 monthes later no delivery and no response from them. They don't answer my phone calls, emails. There official phone no. 212-904-9914 Is not even set up to receive phone calls. Sol Moving Group they hired to pick up our stuff could not contact them and had not been paid for there services. I now am paying Sol to deliver my belongings to Hudson, NC. I filed a complaint with the BBB and they have not responded to BBB. I am joining class action lawsuit and fileing a small claims court action in Brooklyn NY. Donot use them, they will take your money and loose your possessions.
Failure to comply
Moved from San Sebastian (Puerto Rico) to Hudson (United States)
M.
April 8, 2026
on Sirelo
I contacted this company last year and I have never received my shipment. I paid thousands of dollars for a door-to-door service overseas, yet they never paid the destination agent and ghosted me after trying to claim it wasn’t their fault. I paid for my service in full and have received nothing. This company is probably committing fraud and scamming multiple users.
Price
Moved from Brooklyn (United States) to Lausanne (Switzerland)
B.H.
February 4, 2026
on Sirelo
Worst moving company on the planet. They don't even deserve a 1 star. They have not paid their suppliers so our stuff is being held hostage while we pay demurrage in customs. The worst part of it is that the upper management are cowards as they will not even communicate with customers. I fear they are going out of business so some people may never see their belongings as the ocean freight companies may never release the goods so customs May dispose of them. It's horrific!
Price
Failure to comply
Moved from Bainbridge Island (United States) to Sant Antonio Di Gallurs (Italy)
T.O.
October 17, 2025
on Sirelo
Transparent International held onto our shipment and did not provide an explanation. We hired them to move from the US to Germany. They refused to provide an update and it has been over six months since original pickup. They are not honest and have violated my rights as a consumer. If you also have had issues with Transparent I highly recommend you file a complaint with the Better Business Bureau.
Communication
Moved from New York (United States) to Hamburg (Germany)
O.
July 17, 2025
on Sirelo
[Name removed by Sirelo] was friendly and knowledgeable and was able to provide me insight on the logistics behind cross-border moves. Highly recommend Transparent for it's professionalism experience and customer service.
Communication
Moved from Seattle (United States) to Toronto (Canada)
