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International removals
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Reviews
Jennifer Press
March 15, 2024
on Google
Used them twice, including a cross borough move last minute. They packed everything, helped unpack, and nothing broke/nothing went missing. They were efficient, professional, and competitively priced. I recommend them to everyone!
Ben Lindemer
January 4, 2024
on Google
My Wife and I have used Capital City Movers for two major moves and they have been flawless. Rafael and his team recently moved us into our new home, with an additional stop, and everything was done quickly and professionally.
J Hernandez
January 3, 2024
on Google
***DO NOT USE THIS COMPANY IF YOU VALUE YOUR BELONGINGS. THEY WILL DESTROY IT AND WILL NOT REIMBURSE YOU FOR THE DAMAGE.***
“Keep calm and move” is this company’s motto which is pathetic as our valuables were grossly mishandled and destroyed. I’m a month behind in posting this review as it’s been an ongoing mission to sort through the sorry excuse of labeling and packing executed by the Capital City movers team in Northern NJ. We did an interstate move to the South and were expecting our personal items to be treated carefully and gracefully but the results we got were that of an angry UPS/Fedex worker that tosses items to people’s front porch with no regard of the contents. As you can see from the pictures, valuable furniture and gym equipment were damaged during transport and this was mainly due to the poor packing done in NJ. I’ve worked with professional movers before and did see the early warning signs in how the crew wasn’t labeling boxes with the popular orange numbered stickers and the foreman walking around with their tablet jotting down what’s in each box as inventory needs to be taken before moving. No inventory was taken, we’re still hoping all our items arrived!
It’s important to note that the team that came down to the South wasn’t the same crew that packed, including the foreman. When the truck arrived, they opened the doors and to everyone’s surprise, there was a shattered side table! During transport, the shattered table rubbed against the gym equipment and then broke off pieces from it. The gym equipment was barely used and now it looks like it was bounced around in a moving truck (which it was!).
We did get in touch with them to see if they could provide us with a reasonable reimbursement for the damage and not a peep from them since the initial move.
My rating for this company is a NEGATIVE TEN but the best I can do on here is a 1.
As I wrote in the beginning DO NOT USE THIS COMPANY IF YOU VALUE YOUR BELONGINGS. THEY WILL DESTROY IT AND WILL NOT REIMBURSE YOU FOR THE DAMAGE!!!!Read more
“Keep calm and move” is this company’s motto which is pathetic as our valuables were grossly mishandled and destroyed. I’m a month behind in posting this review as it’s been an ongoing mission to sort through the sorry excuse of labeling and packing executed by the Capital City movers team in Northern NJ. We did an interstate move to the South and were expecting our personal items to be treated carefully and gracefully but the results we got were that of an angry UPS/Fedex worker that tosses items to people’s front porch with no regard of the contents. As you can see from the pictures, valuable furniture and gym equipment were damaged during transport and this was mainly due to the poor packing done in NJ. I’ve worked with professional movers before and did see the early warning signs in how the crew wasn’t labeling boxes with the popular orange numbered stickers and the foreman walking around with their tablet jotting down what’s in each box as inventory needs to be taken before moving. No inventory was taken, we’re still hoping all our items arrived!
It’s important to note that the team that came down to the South wasn’t the same crew that packed, including the foreman. When the truck arrived, they opened the doors and to everyone’s surprise, there was a shattered side table! During transport, the shattered table rubbed against the gym equipment and then broke off pieces from it. The gym equipment was barely used and now it looks like it was bounced around in a moving truck (which it was!).
We did get in touch with them to see if they could provide us with a reasonable reimbursement for the damage and not a peep from them since the initial move.
My rating for this company is a NEGATIVE TEN but the best I can do on here is a 1.
As I wrote in the beginning DO NOT USE THIS COMPANY IF YOU VALUE YOUR BELONGINGS. THEY WILL DESTROY IT AND WILL NOT REIMBURSE YOU FOR THE DAMAGE!!!!Read more
Katie M
August 30, 2023
on Google
We have used Capital City Movers for two moves and have been thrilled with their service both times. This most recent move we used Rafa and his team and were very impressed by their professionalism, efficiency & attention to detail. We did the full service move (packing / unpacking) and they were fantastic. Sara was also amazing to work with both pre-move and during the move. She was incredibly responsive and accurate in her quote. There were no surprises! We would definitely recommend them and will use them for our next move!
Nathaniel Nussbaum
June 25, 2022
on Google
We had a horrible experience with this company. There was significant damage to our furniture and their insurance hasn't been responsive. They did not do what we agreed to - they said they would pack pictures, but actually left them for us to pack because they forgot what they needed to transport them.
Do not use them if you care about your stuff. Very stressful and not worth using them.
Do not use them if you care about your stuff. Very stressful and not worth using them.
