Move Happy LLC

8.1 (10‎ Sirelo reviews)
i
9.2 (120 other reviews)
What customers are saying
pro
Professional (4)
pro
Friendly (2)
pro
Fast move (2)
con
Damage settlement (1)
Services
International removals
National moving
Licenses

About

Move Happy is a leading global provider of custom logistics for individuals, businesses and the U.S. government and military. Headquartered in Los Angeles, MH provides a variety of services including complex national and international logistics,... More

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Reviews10

80% of the users recommend this moving company
10 of 10 reviews shown
The crew of five (5!! awesome!) showed up on-time, had no trouble getting the truck in position on a major city block and quickly moved my entire place. They were very clever and able to pack the truck efficiently like they were Tetris masters. We took nearly an hour less than expected and everything showed up perfectly. The movers put the items in the correct rooms and I was able to unpack quickly afterwards. Thank you so much for taking care of the entire experience, well worth the money to not stress and not have to do anything!
pro
Professional
Moved from San Jose (United States) to Campbell (United States)
I only write reviews if I find them genuinely informative for future customers.
I used Move Happy to move from California to Ohio. But it was a poor experience that cost me an extra $2500.
1. They picked up on September 6th and promised delivery no later than September 26th. But they ended up delivering on October 9th. During September, I resided at my relative's house, but from October 1st, I had to rent an Airbnb while I still paid for the rent of my new house, and I lost about $1500 on Airbnb in addition to the discomfort of my 1-year-old baby. They didn't provide any good reason or compensation for this late delivery.
2. My $900 TV stand and $300 baby crib were shattered. And when asked for the compensation, they said it is $0.6 per pound. So we can pay $66 to compensate. I didn't accept it because it seemed like a joke to me.
I don't recommend them.
pro
Efficient
con
Damage settlement
Moved from Foster City (United States) to Broadview Heights (United States)
Would give 0 stars if I could. Did not give me an estimate on when my items would be delivered despite me repeatedly asking, then less than 24 hours before gave me a 2 hour window to be home to receive my belongings with little to no flexibility. What's worse: they literally destroyed the only 2 pieces of furniture I asked them to move and completely smashed up a fragile box of dishware. Because of them, my bedframe is now broken, my headboard is horribly scratched, and my side table literally arrived in pieces. Cannot say enough bad things about them. Horrific experience. DO NOT USE THEIR SERVICES.
con
Careless with furniture
Moved from New York (United States) to Los Angeles (United States)
This review has been a long time coming. After months of research and weeks of talking to numerous moving companies. I made my decision and i can honestly say, I made the right one. I lived in California for the best part of my life and it was hard for me to let go of some of my belongings. However the rep that helped me out made it easy for me to switch items in and out. I know I was a lot of work to deal with it but they didn't seem to mind. I must of called them over 20 times to ask questions and I was met with kindness every time. The crew that showed up was just as kind and professional. It took about week and a half for my goods to show up to Austin but I made the best of it. Made a few stops along the way and really enjoyed my time. when my items showed up they were able to drive right up to my half an acre property. They came at the perfect time my whole family was over and even fed the guys BBQ when it was all done. Cheers move happy and Thanks you!
pro
Professional
pro
Friendly
Moved from Woodland Hills Ca (United States) to Austin Tx (United States)
Moved from CA to FL ... a Great experience, beginning to end! Everyone was super professional from the guys at the office who was available for any Questions [name removed by Sirelo] to the movers and drivers. MoveHappy kept me happy .
Moved from Los Angles (United States) to Florida (United States)
From start to finish everyone was very professional, courteous and very nice. The pick-up was on time and the arrival was actually earlier than what I expected.
pro
Pick up on time
pro
Drop off early
con
None
Moved from Phoenix, Az (United States) to Pearl City, Hi (United States)
The quote was competitive and my first contact with the company, [Name removed by Sirelo], was easy to work with and not pushy. [Name removed by Sirelo] coordinated the move and helped put my mind at ease about everything and was responsive. On the actual move day, I was assisted by [Names removed by Sirelo]. They were amazing! They were extremely helpful and hard working and careful with my belongings. From start to finish they were professional, polite and gave me peace of mind. I felt [Name removed by Sirelo] really went out of his way and documented each of my boxes with descriptions of the goods.
I would highly recommend the Move Happy team and would definitely use them again next time I move. It was a hard decision to choose a mover but I am very happy with my choice.
pro
Great client service
pro
Went above and beyond
con
Arrived a day early
Moved from Costa Mesa, Ca (United States) to Cary, Nc (United States)
I had a great experience with this company. The team I worked with was responsive and always had the answers to all my questions. They kept me posted on tracking my household goods from pickup to drop off. I will definitely use them again and recommend their services to friends and family.
pro
Communication
pro
Response time
Moved from Honolulu (United States) to Las Vegas (United States)
This was my second go-round with Move Happy (moving a 10'x10' storage space full of boxes/totes from Los Angeles to Austin) and it was just as pleasant an experience as the first time around. Move Happy cares about their customers and they kept me constantly informed along the way, whether in the days leading up to the initial pick-up or afterward, keeping me constantly updated on the upcoming delivery date (which happened to be the first date on the delivery time frame!), etc. The packers/drivers did a great job loading/unloading the truck in order to ensure the safe delivery of the items, so I couldn't be happier with this company and the very professional service they provide.
pro
Professional
pro
Caring
Moved from Los Angeles (United States) to Austin (United States)
We've moved a lot in the past 8 years and never have we dealt with such a smooth, caring, on top of their game moving company. I am not getting any retribution for this review.

This company just raises the bar of all moving companies out there. Every single person, from sales, to customer service, picking up our stuff, the delivery team, all were kind, diligent, professional, caring and patient. Their price also was more than fair, and definitely the most decent out there.

I mean, look at the picture: when the truck arrived, Nick opened the door and a sight of relief and awe to see my stuff were so well taken care of and organized!

A big thank you to [names removed by Sirelo] (probably forgetting some behind the scene too. thank you!). And a kudos to [names removed by Sirelo] from FL who referred me to Move Happy.
pro
Organized, professional, caring, kind
pro
Cost was the most decent out there
con
No negative aspect
Moved from Los Angeles (United States) to Delray Beach (United States)

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